Can I get a refund from Cebu Pacific Airline?

Cebu comes among the oldest low-cost airlines in the region of Asia. The airlines provide their flight services worldwide, and the airlines' domestic flights have their perks. With these exceptional services, the airlines make things easy for customers in every aspect, even in the case of cancellation and refund. The airlines permit the refund of the flight tickets to their customers. However, there are times and cases when tickets are non-refundable. The refundability of the ticket depends on the conditions attached to it and on the airline's policy. And the passengers are also required to submit identity proof for the name verification to get a refund.

According to Cebu Pacific Airline's policy, you can get refund on your flight if you have cancelled your flight within 24 hours of booking. You can also dial 1-805-576-8081 to get a refund from Cebu Pacific Airlines. 

How do I claim my Cebu Pacific travel refund?

You have to follow the simple process of getting a refund from the airlines after completing the cancellation process if there is a difference in payment when rescheduling your flight and your new flight costs a little less than your original one. The process to get a refund from Cebu Pacific are as follows:

  • The most common step is to get on the official website of the Cebu Pacific.

  • There will be an option of 'Manage Booking' on the homepage of the airlines which you have to choose.

  • You'll be redirected to the 'Manage Booking' page, where you have to fill out the credentials like the PNR number of your flight ticket and the person's last name.

  • Fill out the details and press submit to proceed further and look for your flight. 

  • On the next page, you'll find four options where you have to choose the option for 'Request refund/Check Refund status.'

  • You'll be required to follow the on-screen process and fill out the required information and details for confirmation.

  • After filling out all the required details, submit the refund request.

  • Once the process is complete, you'll see the status of your refund on the dashboard.

  • And you'll also receive the confirmation on your registered Email address.

  • The amount of refund will be credited to your original mode of payment. And if the payment is made by credit card, then the amount of your refund will get credited back to your credit card. And the further proceeding will be as per your credit card policy.

  • You can also make a refund request by calling the help of the customer care executive of the airline.

  • If a travel agent books the ticket, you are required to ask him to proceed with the process of cancellation or refund of your flight ticket.

How long does it take for Cebu Pacific refund?

The refund from Cebu Pacific depends upon the two conditions: the flight ticket gets canceled due to the airline's fault, and the other where you cancel the flight ticket.

  • Cancellation made by the airlines- If your flight is canceled by the airlines due to any unavoidable circumstance. In that case, the refund will be credited to you 90 days from the date of the cancellation. However, you can book any other flight with Cebu Pacific in these 90 days for free.

  • You made the cancellation- If you cancel your flight ticket, then there will be a wait of 7-10 business days to get a refund of your ticket counted from the day you requested the refund.

Can Cebu Pacific tickets be refunded?

Yes, you can get a refund for your ticket with Cebu Pacific. However, as per the Cebu pacific refund policy, passengers are entitled to get a refund only for the ticket that comes under the category of refundable ticket. 

  • Also, the refund policy is only applicable to those booked tickets one week or more prior to the scheduled departure of the airlines.

  • Suppose the person cancels the tickets within 24 hours of the reservation. In that case, the passenger is entitled to get the Cebu pacific air refund of the entire amount of his ticket.

  • Suppose the cancellation was made after 24 hours of the reservation. In that case, there will be some cancellation charges deducted from your ticket price, after which the balance amount will be credited to you.

For any further details about the cancellation and refund, you can contact the customer care executive of the Cebu Pacific airlines.

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