Air Mauritius
Air Mauritius, founded on June 14, 1967, is based in Port Louis, Mauritius. Using its modern fleet, it operates flights to over 14 domestic and international destinations from a single hub. As the primary airline of Mauritius, Air Mauritius links the island to key global locations, providing a vast network of routes. The airline prioritises passenger convenience, delivering the best and most trustworthy services. Skytrax has recognised the airline for its exceptional cabins and crew. With their motto of bringing paradise to every flight, they continue to offer outstanding customer experiences.
Air Mauritius types of Classes or Cabins
The airlines prioritise their passengers' needs, providing them with various amenities and services based on those needs. The airline understands that each passenger may have their own purpose and budget for travelling, and based on that, Air Mauritius offers two major classes/cabins. Here are the available classes/cabin options on Air Mauritius flights:
- Economy Class
- Business Class
Air Mauritius Services or Facilities
Air Mauritius provides its passengers with the best in-flight services, making their flight experience unparalleled. They ensure that high standards are maintained so passengers do not experience any inconvenience. These services and facilities are offered based on the fare type, membership level, and other factors. Explore the pointers below to learn about these services:
- In-Flight Entertainment: Passengers can never get bored flying with Air Mauritius because of their in-flight entertainment system, which allows them to indulge in movies, music, games, the internet, magazines, and more. From the latest releases to old-school films, everything is offered. If you are a reader, newspapers and e-magazines are also available.
- In-flight Wi-Fi: Air Mauritius's high-speed internet connection ensures passengers stay connected and productive. It allows you to surf the internet, work, and stay connected throughout the flight. The Wi-Fi connection is also complimentary for passengers travelling in Business class.
- Meals & Beverages: Enjoy the best meals and beverages, selected purposely according to your needs. Meals can be prepared based on the passengers' needs and dietary requirements, or you can choose something from the menu, which includes the finest dishes.
- Additional services: The airline ensures that customers do not face any issues when travelling with Air Mauritius. Thus, they offer special assistance for those in need, including the sick or disabled, unaccompanied minors, and people travelling with pets or children.
Air Mauritius Hub
Air Mauritius connects Mauritius to major destinations worldwide by operating flights from a single hub in Mauritius. Below is the airport which serves as a hub for Air Mauritius:
- Sir Seewoosagur Ramgoolam International Airport (MRU)
Air Mauritius Top Airports
Air Mauritius serves multiple prominent locations worldwide, some witnessing major tourist traffic. Based on that, here are some of the major airports to/from which Air Mauritius operates most flights:
- Heathrow Airport (LHR)
- Paris Charles de Gaulle Airport (CDG)
- Geneva Airport (GVA)
- Kuala Lumpur International Airport (KUL)
- Chhatrapati Shivaji Maharaj International Airport (BOM)
- Dubai International Airport (DXB)
- Indira Gandhi International Airport (IGI)
- Perth Airport (PER)
- Chennai International Airport (MAA)
- Plaine Corail Airport (RRG)
Air Mauritius Top Routes
Air Mauritius connects Mauritius to prominent locations worldwide, creating a vast flight network. We have picked some routes where notable passenger traffic can be seen. Here are some of the top Air Mauritius routes:
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Heathrow Airport (LHR)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Paris Charles de Gaulle Airport (CDG)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Adolfo Suárez Madrid–Barajas Airport
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Geneva Airport (GVA)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Dubai International Airport (DXB)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Chhatrapati Shivaji Maharaj International Airport (BOM)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Indira Gandhi International Airport (IGI)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Kuala Lumpur International Airport (KUL)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Perth Airport (PER)
- Sir Seewoosagur Ramgoolam International Airport (MRU) to Cape Town International Airport (CPT)
Air Mauritius Top Destinations
Air Mauritius's major destinations consist of some crucial locations worldwide to which Air Mauritius has access. Below, we have listed some of the prominent and top destinations of Air Mauritius:
- London
- Paris
- Geneva
- Kuala Lumpur
- Mumbai
- Dubai
- Delhi
- Perth
- Chennai
- Rodrigues
Air Mauritius Codeshare Partners
Air Mauritius has a codeshare agreement with several airlines, which allows its passengers to explore multiple destinations that Air Mauritius doesn't officially reach. Together, these airlines offer better connectivity and convenience for the passengers, enabling them to have an enjoyable journey. Below are some codeshare partners of Air Mauritius:
- Air Austral
- Air France
- Air India
- Madagascar Airlines
- Emirates
- Hong Kong Airlines
- Kenya Airways
- Malaysia Airlines
- Saudia
- Singapore Airlines
- South African Airways
- TUI Airways
- Virgin Australia
Air Mauritius Booking Process
Air Mauritius has made booking flight tickets convenient and easy. Booking can be done through its official website using a simple procedure. This saves time and allows passengers to purchase their comfort zone. To book a flight ticket correctly, follow the process mentioned below:
- Step 1 - Visit the official Air Mauritius website at www.airmauritius.com.
- Step 2 - The flight booking option will be selected by default, where you must choose the flight type you want.
- Step 3 - Once you have selected the type, choose the number of passengers and enter other required details such as the departure and arrival cities.
- Step 4 - After filling out the details correctly, click 'find flights' to see a list of available flights.
- Step 5 - Select the best flight, then pay using your preferred method.
Air Mauritius Change or Cancellation Policy
Air Mauritius has a generous Change and cancellation Policy, allowing passengers to make desired modifications according to their needs. However, you must know the rules and guidelines regarding changes and cancellations to make such modifications. In the following pointers, we have discussed these guidelines briefly:
- Passengers can change or modify their booked flight tickets depending on the conditions of the tickets they have purchased.
- The airline allows passengers to make such changes without charging additional fees. However, passengers can be charged additional fares if the new fares are higher.
- Passengers can cancel to get a full refund for the tickets that haven't been used, although service fees and cancellation charges might be applied.
- Once the cancellation has been made, the refund amount will be credited to the original payment source.
- If passengers cancel their tickets, they must request cancellation within the check-in deadline; otherwise, no refund will be initiated, and return or onward flights will be cancelled.
Air Mauritius Change or Cancellation Process
Air Mauritius offers passengers the "Manage Booking" option, which allows them to save time and take a straightforward approach. Through this option, passengers can make their desired modifications to the tickets based on the fare conditions. Follow these steps carefully to make the changes in the fares successfully:
- Step 1 - Visit the official Air Mauritius website at www.airmauritius.com.
- Step 2 - From the above menu, click 'Book & Manage' then from the drop-down menu select 'Manage Booking.'
- Step 3 - Enter your details, like the reference number and last name.
- Step 4 - Click 'Manage Booking' to find your flight and make the changes you want to.
- Step 5 - Now find an option to 'Edit' or 'Cancel/Change flight.' Once you have done this, follow the instructions and submit the request.
Air Mauritius Loyalty Program
Air Mauritius' Loyalty program, Kestrelflyer, allows passengers to enjoy various personalised perks and take advantage of multiple offers and benefits. Members can enjoy additional baggage allowances, earn miles, and use them for travel purchases. Based on the number of miles accumulated, a member's level can be determined as it is divided into three types of cards:
- Kestrelflyer Red Card
- Kestrelflyer Silver Card
- Kestrelflyer Gold Card
How do I Join the Air Mauritius Loyalty Program?
Air Mauritius allows passengers to conveniently become a member of their loyalty program through the airline's official website. Carefully follow the simple procedure to become a member of Air Mauritius' Kestrelfly loyalty program:
- Step 1 - Visit the official Air Mauritius website at www.airmaritius.com.
- Step 2 - From the menu at the top of the website, click on 'Kestrelflyer.'
- Step 3 - Below 'Join Now/Login', click 'Join now.'
- Step 4 - Fill in the form with the information on the redirected page.
- Step 5 - Follow the further instructions and click on submit.
Air Mauritius Loyalty Program Benefits
The loyalty program offers members several perks, benefits and allowances to enhance their overall in-flight experience. To know in-depth about these perks and benefits, explore the pointer below:
- Earn & Use Miles: Members can earn miles for flying with the airlines and their partners and making purchases with the airlines. Once they have accumulated enough miles, they can be used to purchase award tickets, upgrades, and additional luggage.
- Discounts with partners: Members can get discounts on travel purchases with the airline and other partner airlines. This allows passengers to purchase what they want and get a notable discount.
- Priority Services: Members are provided with priority services such as priority check-in, boarding, baggage handling, and more. This allows passengers to save time and have a more comfortable travel experience.
- Additional Luggage Allowance: They are offered an extra baggage allowance based on the member's tier. This allows them to carry more luggage and have a stress-free and comfortable experience.
- Lounge Access: Members can get complimentary access to the airport lounges depending on their level. This allows members to relax, work, and eat before the flight, making their travels more comfortable.
- No additional charges for seat selection: Airlines charge extra to select the seat of your preference, but you can avoid these charges by joining a loyalty program. However, complimentary seat selection is limited to standard seats.
Air Mauritius Refund Policy
Air Mauritius's refund policy ensures that passengers get a fair refund upon cancellation and have no trouble requesting a refund. The rules and guidelines regarding refunds are mentioned in the policy, and it is suggested that the passengers understand them perfectly. Go through the guidelines below to learn about the Air Mauritius refund policy:
- Air Mauritius allows passengers to request a refund within the check-in deadline to be eligible for a refund.
- The refund will be credited to the person whose name is mentioned on the ticket or for whom the ticket was purchased.
- If the ticket is unused, passengers can get a full refund equal to the fare and any taxes or fees. However, the airline might deduct reasonable service fees and cancellation charges.
- The refund will be returned to the same source used to purchase the ticket. The amount will be in the same currency as the ticket's purchase.
- In case of a lost flight ticket, a refund will only be made if the passengers surrender the ticket and all the unused coupons.
Air Mauritius Seat Upgrades
Passengers can upgrade their flying experience by adding more comfort, amenities, and high-end services. They can do this by upgrading their existing seat to an upper class through the official website of Air Mauritius. However, whether you will get a seat or not depends on the eligibility of the seats. To conveniently do that, follow the steps mentioned below:
- Step 1 - Visit the official Air Mauritius website at www.airmauritius.com.
- Step 2 - Click 'Before you fly' from the menu at the top of the website.
- Step 3 - From the drop-down menu below 'Customise your Journey', click 'Upgrade.'
- Step 4 - On the redirected page, enter your details such as 'Booking Reference', 'Last Name' and 'Email.'
- Step 5 - Click on 'Continue' and follow the further instructions.
Air Mauritius Pet Policy
Passengers can bring their pets on a flight without stress, as Air Mauritius allows the pet to remain safe and comfortable throughout the journey. Air Mauritius' pet policy is designed so that animals can travel conveniently and with ease. It is recommended to go through the pointers below, especially for those who are considering bringing their pet along:
- Passengers must ensure their pets are fit and healthy enough to travel comfortably; thus, passengers must show their health and vaccination certificates to verify their good health.
- To have a hassle-free travel experience, veterinary officials must examine your pet, and they charge a fee for that.
- Passengers flying with a pet must notify the airline when booking; pets can only be checked as baggage.
- Throughout the journey, the pet must stay in its pet container or carrier, which must be ventilated and spacious enough for it to sit, lie down, and turn around comfortably.
- To transport pets as cargo, passengers should be aware of the IATA guidelines or standards and the local regulations of the destination country regarding the conditions for travelling with their pets.
Air Mauritius Name & Date of Birth Change Policy
In some cases, errors can occur with the personnel information of the passengers on the flight ticket. Usually, errors or mistakes occur in the name and date of birth, which can cause inconvenience. To deal with such cases, Air Mauritius allows the passengers to correct their names under some conditions that are discussed in the pointers below:
- Passengers can request a name change, up to three characters in the first, middle, or last name.
- Name change requests can also be made when the names mentioned in the flight tickets are incorrect.
- For legal name changes such as marriage, divorce, or adoption, name change requests can be made by associating with the airline.
- In such cases, the airlines might ask you to present your official and valid documents to validate your personal information.
- Air Mauritius allows passengers to make name corrections, but only one name change request per person can be made.
Air Mauritius Group Booking
Air Mauritius offers a special group travel program that allows groups of ten or more members to travel to the same destination. This way, passengers can enjoy several benefits Air Mauritius offers, including name changes before ticket issuance and on-demand meal services. To take advantage of this program, follow the steps mentioned below:
- Step 1 - Write an email mentioning the number of passengers, their names, ages, and other information.
- Step 2 - Mention additional details such as destination and arrival cities, date of travel, type of flight and more.
- Step 3 - Once done, send this mail to 'reservations_mru@airmauritius.com' through your preferred email platform.
- Step 4 - Pay using your preferred method, and the airline will send you a confirmation email.
Air Mauritius Types of Discounts or Offers
Air Mauritius offers services and discounts to passengers based on their age, occupation, and membership level. Passengers need to be aware of the discounts so that they can take advantage of them based on their eligibility. Below, we have discussed some of these discounts:
- Student discounts: Air Mauritius offers several advantages to students, allowing them to travel on discounted fares with additional baggage allowance. These discounts are not limited to students; their accompanying family members will also receive the discounts. Valid students between 15 and 29 can take advantage of this discount.
- Senior Citizen Discounts: The senior citizen discounts are limited only to Mauritius residents and those over 60. With this discount, passengers above 60 can obtain notable discounts, additional baggage allowance, and even modify their tickets.
- Special Offers: Air Mauritius often offers special deals on some itineraries; to learn about them, constantly monitor the official website. As of now, the airline is offering special offers for flights to several destinations in India.
Air Mauritius Coupon Codes
Passengers can use their travel coupons or promo codes to get significant discounts on flight tickets. To know how one can use their coupon code, follow the procedure mentioned below:
- Step 1 - Visit the official Air Mauritius website at www.airmauritius.com.
- Step 2 - From the menu at the top, click 'Book & Manage."
- Step 3 - Below 'Book', click 'Flight.'
- Step 4 - Fill in all the details on the page, such as booking a flight ticket.
- Step 5 - Click 'Add promo code,' then enter your promo code.
- Step 6 - Click on search and book the flight.
Tips to get Last Minute Deals with Air Mauritius
Passengers travelling with Air Mauritius can save more if they consider applying effective strategies and tips before booking a flight ticket. Go through the pointer below and explore the methodologies through which you can get last-minute deals with Air Mauritius:
- Subscribe to the newsletter: Airlines publishes a digital newsletter through which customers can learn about updates regarding discounts, deals, and upcoming events of Air Mauritius. Passengers can also receive push notifications about upcoming deals and airline promotions.
- Following Airlines' Social Media Handle: Airlines announce their limited-time offers, discounts, and deals on their social media handles. This way, airlines can promote themselves for free and reach their audience conveniently.
- Utilising the coupons and vouchers: Applying these travel coupons and vouchers can obtain a significant discount, making travel easier and more pocket-friendly. These coupons and vouchers can be obtained as rewards or by making purchases.
- Become a member of the Air Mauritius Loyalty Program: Joining the Air Mauritius loyalty program will allow you to enjoy several benefits and enhance your overall flying experience. Members can also take advantage of the discounts they offer on every travel purchase.
Air Mauritius International Travel Rules
When travelling internationally, consider some rules to make your travel smooth and hassle-free. These rules must be adhered to carefully because if not, they might cause you inconvenience. Go through the pointers below, and ensure to follow these guidelines:
- Before leaving, check twice to see if you are carrying all the required documents, including your passport, visa, and other documents.
- Go through the luggage allowance to learn about the limitations so that you can pack accordingly and know the allowed limits.
- When travelling with pets on an international route, know the IATA guidelines properly and the limitations made by the destination country.
- To ensure a smooth boarding or travelling experience, strictly avoid carrying items prohibited from being brought onboard. These items may include gases, liquids, chemicals, blunt items, and more.
Air Mauritius Business Class
Passengers can have a perfect flying experience with the unparalleled in-flight services offered in Air Mauritius Business class cabins. These cabins provide a unique blend of luxury and functionality, taking comfort to the next level. The following pointers will help you understand the Air Mauritius flights easily:
- Seat Selections: Passengers in Business class are allowed to select their preferred seats to enhance their in-flight experience. Whether you want a window seat, aisle, or more, choose your favourite seat with Air Mauritius Business Class.
- Additional Baggage Allowance: Business Class passengers can bring up to two extra pieces of baggage. This allows them to pack accordingly and efficiently, ensuring an effortlessly smooth experience for the passengers.
- Priority Services: Business Class passengers can take advantage of priority services, allowing them to check in and board before other passengers through the dedicated lanes. These lanes are prepared for business-class passengers.
- Top-notch comfort: Enjoy the comfortable personal space with everything at your fingertips, from outlets to lamps to electronic devices. Passengers can also enjoy the in-flight entertainment service with noise-cancellation headsets.
- Lounge Access: Business class passengers can access the exclusive lounge to enjoy the warm ambience and premium amenities. This allows the passengers to relax and refresh themselves before flights.
Cheapest Time or Date of Booking Air Mauritius
The cheapest or least expensive time and date to travel depend on the destination. Therefore, the timing may differ across regions. Nonetheless, here are some factors you should consider when determining the best time to visit a particular location:
- Cheapest Time: Travelling anytime during the off-season or the shoulder seasons is considered the best time to visit anywhere if you are looking for a budget-friendly trip. During this time, the fares drop due to reduced demand, prompting airlines to offer unsold seats at a lower price.
- Cheapest Day: If you prefer a pocket-friendly travel option, avoid weekend travel; travel on weekdays, particularly on Tuesday, Wednesday, and Thursday, to get the best deals.
Frequently Asked Questions about Air Mauritius
Q. Is Business Class on Air Mauritius worth it?
Air Mauritius provides an exceptional business-class flight experience, covering everything from the airport to in-flight services and landing. Nonetheless, this experience may vary based on individual passenger preferences.
Q. Does Air Mauritius offer in-flight dining?
Air Mauritius offers the best meals onboard, allowing passengers to enjoy the best meals. On-demand meal services are also offered based on dietary needs.
Q. What is the policy for pregnant women in Air Mauritius?
Expectant mothers can travel up to the 28th week of pregnancy on an Air Mauritius-operated flight. Besides the 28th week, pregnant women are not allowed to travel unless advised by their doctors.
Q. What Special assistance is offered by Air Mauritius?
Air Mauritius provides services and assistance to passengers so they do not face any inconvenience. These services include special assistance for pregnant women, sick or disabled people, unaccompanied minors, and more.
Q. Are Pets allowed in Air Mauritius?
Yes, pets can be onboard in an Air Mauritius-operated flight under some conditions. The Air Mauritius pet policy is described briefly above; passengers can refer to it.