Air Serbia

Air Serbia, stylized as "Air Serbia," is Serbia's flag carrier. It was founded as "Aeroput" on June 17, 1927, and initiated its operations on October 26, 2013. The airline was renamed and rebranded from "Jat Airways" to "Air Serbia" in 2013. It manages multiple subsidiaries, including Air Serbia Ground Services, Air Serbia Catering, and Aviolet Airlines. The airline operates a fleet of over 30 aircraft, comprising Airbus, ATR, and Embraer planes. The Government of Serbia is the parent company of Air Serbia. Niš and Kraljevo are the focus cities of the airline.

Types of classes or cabins in Air Serbia

Air Serbia is extremely particular in providing its services to its customers, ensuring they are catered to according to their preferences, travel budget, and expectations. This is why they offer varied cabin classes, promising the most comfortable and hassle-free flight experience. These flight classes differ based on fare price, in-flight services, allowances, and multiple other factors. Here are the cabin classes of Air Serbia:

• Economy Class
• Business Class

Air Serbia Services or Facilities

Due to Air Serbia's high-quality and comprehensive amenities, it is one of the most highly favored airlines for most travelers. The airline aims for optimal customer safety, convenience, and affordability, promising the most satisfactory flight experience. Below are some examples of the services and facilities the airline offers:

• Onboard Entertainment: Enjoy more than 100 hours of free movies, music, TV shows, web series, and other entertaining pieces of content when traveling with Air Serbia. You can stream the desired content on the on-seat screens and make your long flight journey much more engaging. Moreover, you can create a personalized playlist of your favorite movies.
• Cordial Cabin Crew: The airline has some of the best cabin crew who ensure the most supportive, friendly, and coordinated services onboard. You can reach out to the flight attendants with any queries or problems. Furthermore, they are trained to handle complicated situations, such as onboard medical emergencies, optimizing the in-flight safety of the passengers.
• In-flight Dining: Air Serbia offers customers mouth-watering delicacies and exciting beverages regardless of their purchased fare type or cabin class. The airline also offers complimentary snacks and drinks, allowing customers to pre-order meals according to their dietary needs and allergic preferences, such as low-calorie meals, gluten-free meals, and more.
• Seat Selection: Every traveler has a different preference in the flight seats, which massively influences their flight experience. Air Serbia understands this and offers customers a free seat selection facility, enabling them to choose their desired seats. Furthermore, you can upgrade to a better seat or cabin in case you have mistakenly selected the wrong ones.

Air Serbia Hub

Air Serbia manages most of its domestic and international flights through its hub—Belgrade Nikola Tesla Airport (BEG).

Top Air Serbia Airports

Air Serbia has an extensive network comprising multiple airports. Here's a list of some airports that the airline serves:

• John F. Kennedy International Airport (JFK)
• Split Saint Jerome Airport/Split Airport (SPU)
• Zagreb Franjo Tuđman Airport/Zagreb Airport (ZAG)
• Berlin Brandenburg Airport (BER)
• Heathrow Airport (LHR)
• Adolfo Suárez Madrid–Barajas Airport (MAD)
• Chicago O'Hare International Airport (ORD)
• Geneva Airport (GVA)
• Vienna Airport (VIE)
• Václav Havel Airport Prague (PRG)

Top Air Serbia Routes

Numerous domestic and international flight routes are managed by Air Serbia. Here are some of the most popular flight routes of Air Serbia:

• Belgrade (BEG) to Zurich (ZRH)
• Kraljevo (KVO) to Istanbul (IST)
• Belgrade (BEG) to Athens (ATH)
• Niš (INI) to Istanbul (IST)
• Belgrade (BEG) to Milan (MXP)
• Kraljevo (KVO) to Thessaloniki (SKG)
• Belgrade (BEG) to London (LHR)
• Niš (INI) to Tivat (TIV)
• Belgrade (BEG) to Vienna (VIE)
• Kraljevo (KVO) to Tivat (TIV)

Top Air Serbia Destinations

Air Serbia offers flight connectivity to approximately 81 destinations, including domestic and international regions. Here's a list of some destinations the airline flies to:

• New York
• Split
• Zagreb
• Berlin
• London
• Madrid
• Chicago
• Geneva
• Vienna
• Prague

Air Serbia Codeshare Partners

Air Serbia has codeshare agreements with numerous airlines, enabling passengers to travel to even those destinations that are not a part of the airline's network through other airlines. Here's a list of some airlines that are codeshare partners of Air Serbia:

• China Southern Airlines
• Etihad Airways
• Qatar Airways
• Air Europa
• Air China
• Air France
• ITA Airways
• Turkish Airlines
• JetBlue
• KLM

Air Serbia Booking Process

Whether you want to book a round-trip or one-way flight, travel with infants, or travel for whatever purpose you have, Air Serbia's online flight reservation procedure enables you to book a suitable flight effortlessly. Follow the steps below to learn how to book an appropriate Air Serbia flight online:

• Browse the official website of Air Serbia - www.airserbia.com to commence the procedure.
• To view the flight booking section, click the 'Book' tab from the menu at the top of the home page.
• Fill out the booking section with the requested details and tap 'Search' to view the available flights.
• Select the desired flight from the options provided and customize your itinerary to proceed further.
• Pay the applicable charges at the payment gateway to complete the flight booking process.
• Air Serbia will shortly notify you with a ticket confirmation email to your registered email address.

Air Serbia Change or Cancellation Policy

Below are the guidelines that you need to abide by if you want to change or cancel your Air Serbia flight:

• Passengers can change their flight and may be required to pay a change fee based on their fare type and cabin class.
• Customers whose tickets were canceled by the airline can change their flight for free within seven days of the cancellation.
• Air Serbia offers passengers a 24-hour risk-free flight cancellation policy regardless of their purchased fare type.
• According to this policy, you can cancel your flight without a penalty if you request it within 24 hours of booking.
• Your flight reservations must be made at least seven days before departure to be eligible for penalty-free cancellation.
• If you do not meet the above requirements, your flight cancellation will be subject to the standard, fare-specific rules.

Air Serbia Change or Cancellation Process

Air Serbia makes it immensely simple for passengers to modify their existing flight bookings. Here's how to request an online flight change or cancellation with Air Serbia:

• Visit the official website of Air Serbia (www.airserbia.com) to begin the process.
• To continue, click the 'My Trips' tab from the menu at the top of the home page.
• Enter your 'Booking code' and 'Surname' and press the 'Find booking' button.
• Go to the 'Modify/Cancel Flight' section and follow the prompts on your screen.
• Air Serbia will soon confirm your flight change/cancellation once you complete the process.

Air Serbia Loyalty Program

"Etihad Guest" is Air Serbia's frequent flyer program, which rewards frequent flyers and loyal passengers with various privileges and facilities. The loyalty program members can avail themselves of these advantages on Air Serbia-operated flights as well as on its partner and non-partner airlines. The frequent flyer program consists of different membership tiers, based on which the benefits vary. Here are the varied Etihad Guest membership statuses:

• Etihad Guest Bronze
• Etihad Guest Silver
• Etihad Guest Gold
• Etihad Guest Platinum

How Do I Join the Air Serbia Loyalty Program?

The following steps discuss how to enroll in the Air Serbia frequent flyer program:

• Browse the official website of Air Serbia (www.airserbia.com) to commence the process.
• Hover over the 'Info or Help' tab at the top of the home page to view the drop-down menu.
• Select the 'Join the program' option under the 'Loyalty program' section to proceed further.
• Fill out the loyalty program membership form with the requested details and tap 'Submit.'
• Air Serbia will shortly send you an email acknowledging your Etihad Guest membership.

Air Serbia Loyalty Program Membership Benefits

The points below discuss the varied advantages and allowances Air Serbia offers its Etihad Guest Members:

• Earn and Redeem Miles: You can earn and redeem miles when flying with Air Serbia, its partner and non-partner airlines, and shopping with its subsidiaries. Using miles not only offers discounted prices but also helps you to reach higher tiers. You can also acquire guest miles on qualified Air Serbia flights and an additional tier bonus.
• Extra Baggage Allowance: Members are permitted to carry additional pieces of luggage as well as extra weight per bag based on their membership status. The airline allows one 23 kg additional bag for Economy Class members and a 32 kg bag for Business Class members. The extra weight allowance per bag for each member varies from 10 to 20 kg.
• Lounge Access: Etihad Guest Gold and Platinum members and their one additional passenger are offered premium lounge access at selected airports. The lounge access allows them to relax and wait for their flight, especially during unplanned or involuntary flight cancellations or delays. The airline's lounge features various facilities, guaranteeing utmost comfort and convenience.
• Airline Priority: Air Serbia offers varied priority allowances to its loyalty program members that enhance their flight experience. Some of its facilities are priority check-in, priority boarding, priority baggage, seat selection priority, and so on. Furthermore, other facilities, such as airport support and dedicated cabin crew for group travel, are offered.

Air Serbia Refund Policy

Here's a summarized view of Air Serbia's refund policy, discussing all its crucial components:

• Whether a passenger is eligible for a refund depends on the type of fare they purchased for their flight journey.
• Air Serbia credits the refund to credit card ticket purchase members within seven business days, up to two billing cycles.
• Tickets purchased with cash or cheque will be refunded within 20 calendar days from the time of requesting the refund.
• The refund will be credited to the selected passenger's account using the same payment method as used for ticket purchases.
• You must submit a brief written explanation, a valid ticket, and other essential information and documentation for quick refund processing.

Air Serbia Seat Upgrade Procedure

No need to worry if you have booked the wrong flight seats for your journey. Here's what you need to do to request an online seat upgrade with Air Serbia:

• Visit the official website of Air Serbia - www.airserbia.com to begin.
• Select the 'My Trips' tab from the menu at the top of the home page.
• Enter the passenger's 'Booking code' and 'Surname' to proceed further.
• Press the 'Find booking' button to view your existing flight reservations.
• Go to the 'Seat Upgrade/Change' section and follow the prompts on the screen.
• Once you select the desired seat, pay the applicable fee to finalize the changes.
• The airline will shortly send you a seat confirmation email based on availability.

Air Serbia Pet Policy

Below are the guidelines that passengers must comply with when traveling with their pets with Air Serbia:

• Air Serbia permits passengers to only bring their domestic dogs and cats inside the flight cabin with valid documentation.
• The animal must be at least 12 weeks old and should weigh no more than 8 kg, including its carrier.
• However, you must inform the airline about the type of animal you are carrying, its weight, breed, and other crucial details.
• The pet must stay inside the carrier, which must measure no more than 40 X 30 X 24 cm and have a total dimension of up to 94 cm.
• Unaccompanied children may not travel with a pet, and the accompanying passenger is not required to buy a flight ticket for their pet.

Air Serbia Name and Date of Birth Change Policy

Reading the guidelines is essential before you request a name or date of birth change with Air Serbia. Below is the airline's name and date of birth change policy:

• Air Serbia tickets are non-transferable and allow name changes only in particular cases with applicable charges.
• Passengers can request the airline to add the missing or rectify the wrong characters in their First or Last name.
• The first and second names can be rotated in case your flight ticket shows your initial name after the second one.
• The airline also permits major name alterations, such as changing the maiden name to the married name.
• Customers are mandated to provide the necessary supporting documents in case of legal name changes.

Air Serbia Group Booking Process

When traveling with ten or more passengers, you are required to request group travel. The following steps discuss how to request an online Air Serbia group flight reservation:

• Go to the official website of Air Serbia (www.airserbia.com) to get started.
• Select the 'For business' option at the top of the home page to proceed.
• Click the 'Travel agencies' tab and press the 'Submit the request' button.
• Fill out the group booking form with the requested details and tap 'Submit.'
• Air Serbia will send you an email acknowledging your group travel request.

Types of Discounts or Offers on Air Serbia

Air Serbia offers various discount schemes and programs, making the passengers' flight travel much more affordable. Here are some discount programs that the airline provides:

• Always More is a promotional campaign of Air Serbia that offers a 50% discount to children aged 2 to 11, a 25% discount for individuals aged between 12 and 25, and a 25% discount for passengers older than 65. This discount program is eligible only for flights to its Montenegro destinations - Podgorica and Tivat.
• Welcome Promo Code: This code offers 10% off public base fares. Due to technical reasons, the "Promo Code" does not apply to flights to and from Russia.

Air Serbia Coupon Code

Follow the steps below to learn how to apply the coupon code and avail yourself of discounted fares when booking your Air Serbia flight online:

• Browse the official website of Air Serbia (www.airserbia.com) to begin the procedure.
• By default, a flight booking section will appear on the home page under the 'Book' tab.
• Enter the coupon code in the 'Promo code' field and complete the other booking details.
• Tap the 'Show flights' button to view the flights available for your provided travel details.
• Select the desired flight, choose your itinerary, and pay the discounted fare to end the process.
• Air Serbia will shortly notify you with a ticket confirmation email to your registered email ID.

Get Last Minute Deals on Air Serbia

The flight fare prices are enormously overpriced when booking flights at the last moment because of the limited seat availability and high demand. Here are some tips that will help you find last-minute deals and make your flight bookings budget-friendly:

• Use Promo Code: To enjoy exclusive deals and discounts, apply the travel voucher or coupon codes in the "Promo Code" field during the online Air Serbia flight reservation procedure. You can find these vouchers when transacting with the airline, its partnered airlines, and affiliate brands.
• Access Air Serbia Offers: Visit the Air Serbia's official website and hover over the "Explore" tab to view the "Offers" section in the drop-down menu. Select the desired option according to your travel route and destination to enjoy affordable fares and customized travel packages.
• Air Serbia Newsletter Subscription: Subscribe to the airline's newsletter to receive instant and periodic updates about special offers, latest deals, and exclusive discounts earlier than ordinary customers. The newsletter subscription link is located under the "Stay tuned" section at the bottom of Air Serbia's website home page.
• Join the Air Serbia Loyalty Program: The airline prioritizes selected passengers, especially the members of their loyalty program. Enroll in the Air Serbia Etihad Guest Program for instant last-minute deals and discounted flight tickets. Moreover, they provide varied allowances that make the flight journey more affordable.

Air Serbia International Travel Rules

Here are some rules and regulations you must adhere to when traveling internationally with Air Serbia so you can fly to your desired destination without any hassle. Let's uncover the tips below:

• To avoid security issues, do not carry "Restricted or Dangerous Items" onboard Air Serbia and in the country you are visiting.
• Pack your bag efficiently so that you can accommodate all the essential items without breaching the airline's baggage guidelines.
• Do not forget to check your passport's validity and ensure that your visa meets the requirements for the destination you are flying to.
• Reach the airport at least two to three hours before the scheduled departure to ensure you have ample time for the airport procedures.
• Remember to go through the guidelines of Air Serbia and the destination you are traveling to for a hassle-free and effortless journey.

Air Serbia Business Class

Air Serbia Business Class promises customers an unforgettable, comfortable, and highly manageable flight travel experience. Here's a list that discusses some of the benefits the airline's business class offers:

• Complimentary Services: Passengers traveling in Business Class receive many services, facilities, and allowances without any additional charges that make their flight journey inexpensive. These include free onboard snacks, complimentary flight changes, free seat upgrades, and extra baggage without any additional charges.
• Additional Allowance: Air Serbia offers greater allowances to business class customers than to Economy class customers. For example, premium class passengers can carry additional bags or more weight per luggage, so they are offered an additional baggage allowance. 
• Expansive Variety: The airline offers various options for most of its services for premium cabin customers. For example, more meal and beverage options, varied dining types (snacks and full-course meals), an extensive playlist for entertainment, wider seat variety, and more. Most of these services do not charge an additional fee because the cost is already included in the ticket.
• Comfortable Seating: Business Class seats are equipped with multiple features that significantly enhance the passengers' comfort. The seats have a 180° lie-flat recliner, a headrest, neighbor-free seating arrangement, armrests, and more expansive space. Moreover, they have USB ports, power outlets, and on-seat screens that enhance the customers' flight experience.
• Special Amenities: Premium cabin passengers are offered a wide variety of facilities and services that make their flight journey much more manageable. These amenities include fast track, lounge access, priority boarding, customized packages, and more. Moreover, they may receive a special helpline and cabin crew for group travel requests.

Cheapest Time or Date of Booking Air Serbia Flights

The cheapest time and day to book a flight vary from traveler to traveler based on the destination they are flying to, the travel month, flight type, and multiple other factors. Here's a typical best time to book Air Serbia flights that do not break your pocket:

• Cheapest Day: Tuesday is the best day for budget-conscious travelers to board their flight because the fare prices are lower than on other days. The passenger volume is minimal, as most people prefer not to travel during the middle of the week.
• Cheapest Time: You must book your flight for the off-season because, due to limited tourist traffic, the cost of flight tickets, accommodation, local transportation, and other travel-related services is more affordable.

Frequently Asked Questions (FAQs)

Q1. Can I check in online on Air Serbia?

Yes, you can check in online for your Air Serbia flight at least 48 hours before the scheduled departure. Based on your flight destination, the web check-in closes one to five hours before the scheduled departure.

Q2. Can pregnant women fly with Air Serbia?

Expectant mothers can fly with Air Serbia between their 28th and 36th weeks of pregnancy in case of a single pregnancy and up to the 32nd week in case of multiple pregnancies, provided there are no complications.

Q3. Does Air Serbia provide special assistance?

Air Serbia offers special assistance, such as mobility devices, priority boarding, assistance during disembarkation, and many more facilities to selected passengers, such as disabled and elderly individuals.

Q4. Does Air Serbia allow you to pre-order a meal?

The pre-order meal is available for selected routes. Passengers can pre-book their meal up to 24 hours before the scheduled flight departure, except for a Kosher meal, which must be requested 48 hours before take-off. 

Q5. Can I travel with my kids on Air Serbia?

Air Serbia permits customers to travel with their kids, including infants and children. Infants up to two years old can travel in the accompanying passenger's lap. However, children above the age of two must purchase a flight ticket.