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All You Need to Know About Austrian Airlines for a Trouble-Free Experience

Austrian Airlines is one of the most popular airlines that fly from Austria. It was founded in 1923 and is headquartered in Schwechat, which has significantly evolved over time and expanded its services. It operates many flights from its main hub, Vienna International Airport. Austrian Airlines offers numerous services and facilities so you can have a comfortable travel experience to all its domestic and international destinations. Book your ticket with Austrian Airlines for one of the most convenient journeys. However, it would be beneficial for you to know about Austrian Airlines' essential policies. You can understand Austrian Airlines thoroughly by reviewing the information in this post below. It will keep you a few steps ahead of all kinds of situations. 

Austrian Airlines hub

Austrian Airlines manages a large number of flights from its hubs and operates to various destinations throughout the globe. So, you can visit the Austrian Airlines hubs and get the required booking or assistance if you have any issues or problems regarding your booking. The main and only hub of Austrian Airlines is:

  • Vienna International Airport (VIE)

Austrian Airlines' Top International Destinations

Austrian Airlines has a vast network, flying to more than 120 destinations, including domestic and international. Among all its destinations, some of the most popular global destinations are the people's favorites. This is the reason that airline operates flights to these popular destinations frequently. The following top global destinations include:

  • Paris (CDG)
  • Lyon (LYS)
  • Tokyo (HND)
  • Calgary (YYC)
  • Buenos Aires (EZE)
  • New York (JFK)
  • Brussels (QRZ)
  • Rome (FCO)

Code Share Partners of Austrian Airlines

This is one of the main reasons for Austrian Airlines' popularity, as it has a code-share agreement with numerous airlines. It helps the airline to expand its work and connect to more destinations as the code-share deal allows you to book the connecting flights with its partner airlines, which are listed below:

  • Lufthansa 
  • Swiss Airlines
  • Brussels Airlines
  • ITA Airways
  • Air Canada 
  • Air New Zealand 
  • Avianca 
  • Eva Air
  • LOT Polish Airlines
  • Singapore Airlines
  • TAP Portugal
  • Turkish Airlines
  • United Airlines 

Types of Classes and their facilities

Austrian Airlines ensures that it fulfills your needs regarding your flight journey, whether it is a comfortable seat or the amenities you require. Austrian Airlines offers different travel classes with various services and facilities that may vary depending on your fare type and the route you are travelling to. Know more about Austrian Airlines classes and its facilities, which are as follows:

Economy

  • You have many options for drinks, snacks, and meals during your flight. 

  • The airline offers you a comfortable seat with immense relaxation throughout the journey. 
  • You get the best entertainment, including various movies, TV Shows, music, magazines, and more. All these keep you entertained during your journey.
  • You can also shop during your journey as the airline offers duty-free shopping with the best prices.

Premium Economy Class

  • Austrian Airlines' premium economy class offers extra comfortable seats that you can adjust to your comfort and stretch your legs. You also get adjustable head support.

  • Various food and drink options, including main course meals, are available during your journey. Several snacks, including Austrian wines, beer, coffee, and tea, are also available throughout the flight. 
  • You get the luxurious amenity kit on board, which includes a sleep mask, a bamboo toothbrush with toothpaste tablets, eco-friendly socks, and earplugs.
  • Enjoy some exciting entertainment during your journey on the twelve-inch touchscreen and with the noise-cancelling headphones. 

Business 

  • You get the extra baggage allowance with this fare.

  • You can enjoy priority for the services check-in and boarding, avoiding the rush of the long queues.
  • Enjoy the services and facilities of its exclusive lounges that come free with the business fare.
  • You can relax in a separate plane section in the airline's comfortable seats.
  • Treat your soul to the delicious meals from its premium menu. 
  • You can earn extra miles when you book your ticket in Business class. 
  • Airline offers you amenity kits that contain luxurious skincare essentials and more.
  • With noise-canceling headphones, you can enjoy up to 400 hours of high-resolution video and audio entertainment on a 15-inch touch screen. 

Austrian Airlines Booking Process

Austrian Airlines' flight booking process is easy to complete, as its official website is easy to navigate. However, if you still need to know about the process, you can follow the steps given below, and these will lead you to complete your flight booking process with Austrian Airlines:

  • Visit the official website of Austrian Airlines.
  • Choose your destinations, date, time, travel type, number of passengers, and more. 
  • Click on the 'Search' option visible on the screen.
  • Then, you'll see all the available flights on the next page.
  • Select your preferred fare type and the flight with the best prices.
  • After that, proceed to the further booking process by following the onscreen guidelines.
  • At last, make the payment and complete the booking process.
  • You will then receive the booking confirmation email. 

Change or cancellation policy of Austrian Airlines

Austrian Airlines allows you to change or cancel your flight ticket due to any sudden changes in plans or any emergency. However, Austrian Airlines applies some rules and regulations that you must know about to have a smooth ticket change or cancellation process without any inconvenience or problems. The following are the Austrian Airlines change or cancellation guidelines:

  • You can change or cancel your Austrian Airlines flight ticket depending on the fare you have purchased.
  • If you booked your ticket online on Austrian Airlines' official website, you can change your booking online if the new and original flights have the Austrian Airlines flight number.
  • You can change your fully flexible tickets up to three hours before your flight's departure, and all the other tickets up to 24 hours before.
  • You can cancel or change your flight ticket free of charge within 24 hours of booking, and the airline will then offer you a full refund of your ticket. 
  • If you purchased your ticket with a travel agency, you must contact that agency to make the required changes or cancel accordingly. 

Austrian Airlines Change or Cancellation Process  

After understanding Austrian Airlines' change or cancellation policy, it is also important to know about the cancellation process. This will help you cancel your flight ticket without any issues or doubts. Go through the following steps and understand how to change or cancel your Austrian Airlines ticket:

  • Visit the official website of Austrian Airlines.
  • Go to the 'My bookings' option.
  • Then you must choose the manage booking or ticket cancellation option in the menu.
  • Choose the option that suits your requirements.
  • Continue the process by following the onscreen guidelines.
  • Confirm the changes or cancellation.
  • Pay the charges if asked to, and you will complete your change process.
  • You will also get the refund for your ticket as per your ticket's refund eligibility.

Austrian Airlines loyalty program

Austrian Airlines offers a loyalty program called 'Miles & More', which enables you to access excellent benefits and perks. It enhances your travel experience from the airport to your destination and from when you arrive. Benefits and perks include access to exclusive deals and offers, lounges, and the ability to earn miles when you travel frequently with Austrian Airlines. It is not limited to just these; there is much more that you can explore by joining the Austrian Airlines loyalty program. 

How to join the Austrian Airlines loyalty program?

Joining the Austrian Airlines loyalty program is easy and can include travel benefits. However, if you do not know how to join the Austrian Airlines loyalty program, there is no need to worry, as here are the steps that you can follow to become a member:

  • Go to the Austrian Airlines' official website.
  • Reach the 'Miles & More' page.
  • There, you will find the 'Register Now' option. 
  • Click on the same and you will be redirected to the next page.
  • There, you will have to enter your email address and password. 
  • Continue to the option by following the instructions on the screen.
  • Complete the process, and you will join the Austrian airline loyalty program. 

Austrian Airlines loyalty program benefits

Suppose you have not yet decided and are looking for reasons to join the Austrian Airlines loyalty program. Then, here are the various benefits you can consider, as mentioned below. You can find out the multiple benefits of the Austrian Airlines loyalty program, including:

  • Airlines allow you to earn valuable miles that you can later redeem during the booking process, upgrade, and purchase other extra services.
  • When you become a member of Miles & More, the booking process becomes time-saving, as you do not have to fill in all the details again. All the details are already saved and automatically transferred from the Miles & More customer account to the booking profile.
  • You can redeem the miles you earn later for flight upgrades, bookings, seat selection, and more. 
  • You can also enjoy exclusive privileges if you are a member of the frequent flyer program, such as a higher baggage allowance, lounge access, and much more, which enhances your travel experience and makes it comfortable and enjoyable. 

Austrian Airlines Refund Policy

Austrian Airlines not only allows you to cancel your flight ticket but also provides you with a refund for the cancellation fee. So, suppose you want to cancel your ticket. In that case, it is important to know about the various refund rules and regulations that help you to understand the refund eligibility of your ticket:

  • You can easily get a refund for your ticket after cancellation online by going to the 'My bookings' option. 
  • The airline will refund your ticket using the payment method you used to make your booking. 
  • You will get a complete refund for your ticket if your flight was canceled without any replacement.
  • If the scheduled departure time at your departure airport was brought forward by more than one or two hours, the airline will refund you the full amount of your ticket.
  • If your scheduled arrival time at your destination is delayed by at least two hours, you will receive the full refund.
  • You will receive a full refund if you cancel your ticket within 24 hours of booking. However, a portion of your ticket will be deducted if you cancel your ticket after 24 hours.
  • Per the Austrian Airlines refund policy, if you booked your flight ticket with a travel agency, you will have to contact the travel agent for the refund. If there are still any issues or problems, you can contact Austrian Airlines for assistance. 

Austrian Airlines Seat Upgrade 

Upgrading your flight ticket to the upper classes with Austrian Airlines is one of the best methods for elevating your travel experience. Suppose you have booked your flight ticket using the economy or premium economy class. In that case, you can upgrade your ticket, then you can do it by the easy process, which is as follows:

  • Visit the official website of Austrian Airlines.
  • Then, you can access your flight under the 'My Bookings' section and click on the 'Upgrade flights'.
  • After that, you will automatically see all the flights eligible for the upgrade on your travel route on the screen.
  • You will get an option of upgrading just one of your flights or both outbound and return flights.
  •  Then, you can continue to the fixed-price upgrade or, for the bid upgrade, use the slider to indicate the amount you want to pay for an upgrade.
  • Then, on the next page, you must select your payment method and continue to complete the payment. 
  • Lastly, the airline will send you the confirmation email. 

Pet Policy of Austrian Airlines

Austrian Airlines allows you to carry your pet safely and comfortably. However, to maintain your safety and comfort, as well as that of your pet and other passengers, you must be aware of some pet travel rules and regulations to make your journey trouble-free. Go through the following Austrian Airlines pet travel guidelines, which are as follows:

  • Airline permits you to carry up to two healthy pets in an airline-approved container.
  • Your pet must be at least twelve weeks old, and if you are carrying young ones, you will have to carry them with their mother.
  • Austrian Airlines does not permit you to carry your pregnant pet.
  • The airline allows you to carry your pet in the cabin or in the cargo, depending on its size, weight, and the relevant regulations of the country concerned. 
  • You can carry your pet in the cabin if it is up to 8 kg, including the carrier, and the dimensions of the pet carrier must not exceed the limit of 118 cm. 
  • When closed, your pet carrier must be soft, leak-proof, and insulated against odours. 
  • Due to conditions and restrictions, large animals cannot be transported in the cargo hold to many destinations. Contact the airline's customer support for more information and answers regarding the pet travel facility. 

Austrian Airlines Name Change Policy 

Among all the other ticket information changes, the airline also allows you to change the name on your ticket under some rules and regulations. So, if you are one of those who made a mistake on the ticket by mentioning the wrong name, then you can read the following Austrian Airlines name change guidelines that will be helpful for you during the process:

  • The airline does not permit you to change the full name on your ticket. 
  • Per the airline's name change policy, you are allowed to make minor corrections to your name on your Austrian Airlines ticket.
  • You can make name corrections up to two letters in the first, middle, or surname, or nicknames mentioned on your ticket. 
  • The airline allows you to change the names listed on your ticket.
  • You can change the name on your ticket due to legal name corrections or a change of travel documents.
  • The name corrections you make charge you some amount, which you must pay as the name correction fees. If you still have any issues or problems regarding the name change process, fees, etc. 

Austrian Airlines Group booking Policy

Group travel is a great opportunity that Austrian Airlines offers, and it is very beneficial for you, as you can travel with your family and friends and feel more comfortable and secure. Group booking is slightly different from the usual booking. So, before you proceed to reserve a group booking, you must go through the following guidelines applied by the Austrian Airlines, including:

  • Airlines allow you to travel as a group, but you should have up to ten people travel, as only then will you be able to enjoy several benefits. 
  • The airline offers group bookings with at least one bag per person.
  • The deadline to provide the names of the passengers traveling as a group is about 30 days before your flight's departure. 
  • The deadline for ticket issuance set by Austrian Airlines is 14 days before your flight's departure.
  • Every rebooking request for the group must be made at least three business days before your flight's departure.
  • You must use a credit card to pay the rebooking fee for your group booking and any fare or tax differences. 
  • You can change the name on your group booking free of charge before the ticket is issued. You must pay some charges if you change your name after the ticket is issued.

Types of Discounts or Offers provided by Austrian Airlines

Austrian Airlines offers different types of discounts that result in an immense drop in the prices you must pay to the airline. If you do not know about those discounts and offers, then you can go through the information mentioned below, which contains some of the amazing discounts as follows:

  • Student discounts: Austrian Airlines offers a student discount, including great discounted fares and other benefits and perks, such as extra baggage. However, you must show the required documents to the airline during the booking. 
  • Senior citizen discounts: The airline also offers senior citizen discounts, which enable you to get great deals and discounts, and you have to pay less money. All you have to do is check if you are eligible for this discount or not, and you will be able to enjoy your travel at affordable prices. 
  • Promotional discounts: Some amazing promotional discounts are offered by airlines at the last minute. So, when you book your flight ticket at the last minute, always make sure to check if there are any promotional offers, and you will be able to travel to your destination at reasonable prices. 
  • Special fare discounts: When you join Austrian Airlines' loyalty program and enjoy special deals and offers, you can access several special fare discounts. The loyalty program also allows you to access various other perks that improve your travel experience. 
  • Festival discounts: If you plan to book your ticket near the festival, make sure to check the official website of Austrian Airlines. There, you can find the various festival deals and discounts offered by the airline, which you can use to purchase your ticket and travel to your destination, saving a considerable amount of money. 

How to use the Festival Coupon during the Austrian Airlines booking process?

Using a festival coupon while booking your flight ticket means getting a significant discount on your booking. So you can use the festival coupon when booking. If you have any issues or problems regarding the same, then you can follow the various steps given below and understand the process:

  • Visit the official website of Austrian Airlines.
  • Choose your destinations, date, time, travel type, number of passengers, and more. 
  • Click on the 'Search' option visible on the screen.
  • Then, you'll see all the available flights on the next page.
  • Select your preferred fare type and the flight with the best prices.
  • After that, proceed to the further booking process by following the onscreen guidelines.
  • During the checkout, you will get the option to make the 
  • At last, make the payment and complete the booking process.
  • You will then receive the booking confirmation email.

Austrian Airlines Last Minute Deals 

There are some of the best last-minute deals that you can consider while booking your flight ticket with Austrian Airlines. So if you are booking your flight ticket at the last minute, you can go through the following tips to get a fine discount. The following last-minute deals tips include:

  • Consider checking on Austrian Airlines' official website to see if there are any available promotional or other deals and offers that you can use to get a discount on your ticket.
  • Make sure to subscribe to the Austrian Airlines newsletter so that you can receive notifications about the airline's various deals and offers during the last minutes. 
  • Visit the official social media pages of Austrian Airlines, as there may be updates about the latest deals and discounts offered by the airline in the last minutes. 
  • One of the best ways to get last-minute deals and discounts is to join the Austrian airline loyalty program, which provides access to several exclusive deals and discounts. 

Austrian Airlines International Travel Rules

Travelling domestically and internationally varies, and there are some important things to consider when you travel internationally with Austrian Airlines. To make international travel safe and free from trouble, Austrian Airlines applies some rules and regulations. Read the various guidelines to ensure you are not leaving anything essential behind and are all prepared for the international travel:

  • The airline advises that you inquire about the entry regulations at the embassy of your destination country.
  • You can get detailed information about the entry regulations, some other important document requirements, and also about the changes to the travel regulations from the airline to have a trouble-free journey. 
  • You must carry a visa while traveling internationally, which generally depends on your citizenship and the country you are heading to. 
  • You can visit the official website of Austrian Airlines and get the required information for your international travel. You can also directly contact the airline and get the required information regarding your international travel. 

Cheapest Time or Date of Booking a Flight with Austrian Airlines

The cheapest time and date to book a flight with Austrian Airlines is when there are not many people booking their flight tickets. The most affordable days to book your flight ticket are during the cheap weekdays, generally Tuesdays and Wednesdays. So, if you want to book a cheap flight ticket, then you must book your ticket on the mentioned days. Besides this, you can also consider booking your flight ticket in advance, as when you book your flight ticket near the departure date,  you probably have to pay a large amount of money. 

Frequently Asked Questions

How to add your pet to your Austrian Airlines ticket after the booking?

To add a pet to your Austrian Airlines ticket after booking, contact the airline's customer service by phone or through the online form on its official website.

What is the group booking name change fee of Austrian Airlines?

To change the name on your group booking, you may have to pay a fee of around 100 EUR, and changes are only permitted up to 72 hours before your flight's departure. 

What is Austrian Airlines' pet travel fee?

Austrian Airlines' pet travel fee varies depending on your route and destination, whether your pet is traveling in the cabin or as a checked bag. You may have to pay a fee of about 65 EUR for domestic flights and about 125 EUR for international flights. 

Does Austrian Airlines offer military discounts?

No, Austrian Airlines does not offer general military discounts. However, you can consider joining its loyalty program, which provides access to several deals and discounts, enabling you to save a considerable amount of money. 

What is Austrian Airlines' cancellation fee?

Austrian Airlines' cancellation fee varies depending on your fare type, route, destination, and the time you cancel your flight ticket. If your ticket is non-refundable, you will only get a credit or voucher for your future travel. 

Where does Austrian Airlines provide a refund?

When you cancel your Austrian Airlines flight ticket, you will receive a refund for your ticket from the original source from which you made the payment for your booking.