Fly With Ease of Mind: Know Various Policies Of El Al Israel Airlines 

Established in 1948, El Al Israel Airlines has served as Israel's national airline since its foundation. It has an established headquarters at Ben Gurion Airport, Tel Aviv. People have recognised the airline for providing rigorous security protocols, including enhanced airport security measures and an onboard missile defence system. There are around 51 aircraft of El Al israel Airlines, which operates its flights to over 60 destinations in 32 countries, including in Asia, Europe, and North America. 

El Al Israel Airlines' Types of Classes

El Al Israel Airlines offers various classes, from which you can select one depending on your budget and the facilities you want to receive. You can choose a class for your travel among the following cabin classes:

• Business Class
• Premium Class
• Economy Class

El Al Israel Airlines' Services or Facilities 

To elevate your travel experience and make it a soothing one, El Al Israel Airlines has provided various services and facilities for its passengers, which may sometimes be based on the class you select for your travel. Some of the most crucial services offered by the airline are outlined as follows: 

• At the time of your booking, you can purchase the El Al Protect service offered by the airline so that if you are required to cancel your air ticket, based on the airline's terms and conditions, you will become eligible to get a full refund.  
• If you are uncertain whether you have to make your reservation, the airline allows you to hold your fare for 48 hours, provided that your flight is scheduled at least 7 days after, and you can confirm afterwards.
• To the visually impaired passengers, the airline crew personally assist and escort them through the airport, help them in their boarding and disembarkation procedures.

El Al Israel Airlines' Popular hub

Ben Gurion International Airport (TLV) in Tel Aviv is El Al Israel Airlines' primary hub. The airline operates its other flights to over 60 destinations through this single hub and manages its 51 aircraft. Ben Gurion International Airport assists the airline in expanding its network in a cost-efficient manner. Moreover, it assists El Al Israel Airlines in facilitating efficient flight connections and boosting the overall operational efficiency of its aircraft, ensuring its passengers have a comfortable and enjoyable flight. 

El Al Israel Airlines' Top International Destinations 

El Al Israel Airlines operates flights to numerous global locations across several continents, including Asia, Europe, Africa, and North America. Some of the most famous international destinations of the airline include: 

• Vienna International Airport (VIE)
• Minsk Natioanl Airport (MSQ)
• Brussels Airport (BRU)
• Montreal-Mirabel International Airport (YMX)
• Beijing Capital International Airport (PEK)
• Cairo International Airport (CAI)
• Tehran Mehrabad International Airport (THR)
• Hartsfield-Jackson Atlanta International Airport (ATL)

El Al Israel Airlines' Code Share Partner

El Al Israel Airlines has agreements with other airlines to allow you to travel to various destinations it doesn't fly to. Moreover, after this codeshare agreement, you can use the earned points through the airline's loyalty program and other airlines. Some of the popular code-share partners of El Al Israel Airlines can be seen as follows:

• Virgin Atlantic
• Delta Air Lines
• Alaska Airlines
• Aero-Mexico
• Qantas
• Etihad Airways

El Al Israel Airlines' Booking Process

If you like the services and the behaviour of the crew provided by El Al Israel Airlines and want to reserve a flight with it, you can follow the following steps, and get the reserved ticket from the airline:

• Visit the official website of El Al Israel Airlines at elal.com
• Select your flight type, origin and end destination, travel date, and the number of passengers.
• Click on "Find me a flight."
• Select the flight and fare class that best fit your needs, then click "Continue." 
• Please enter the details of all the passengers and their contact details, and the airline will send you notifications regarding your flight information.
• Add additional assistance using the option provided by the airline, if applicable. 
• After reading the airline's terms and conditions, mark the confirmation and click "Confirm and Continue."  
• You can add extras to your El Al Israel Airlines by buying EL AL Protect, seating, or baggage, and clicking on "Continue" to proceed.
• Check your itinerary details and price, and tap "Continue To Payment."
• Enter your payment card and other required details and click "Continue."
• Make the final payment.
• Receive your flight itinerary from the airline at your registered email address. 

El Al Israel Airlines' Change or cancellation policy

El Al Israel Airlines acknowledges that you may have to change your pre-decided plan due to unavoidable circumstances. But the airline allows you to do so only if your fare conditions allow it. Therefore, you are required to know about it. Thus, the change and cancellation policy of the airline can be seen as follows:

• You can cancel your flight whether you haven't used or partially used it.
• The airline allows you to cancel your transactions up to 14 days after your booking, provided that at least 7 days are left until your flight's scheduled departure. 
• To be eligible to change your El Al Israel Airlines ticket, you must have bought it exclusively from the EL AL website, its service centre, or the app and have a non-stop flight to your desired destination. 
• If you are an eligible passenger to make changes in your El Al flight, you can do it at least 2 hours before the scheduled departure of your flight.  
• You are allowed to change the date and destination of your flight. 
• If you qualify to modify your flight, you must pay the fee for making the change and any price difference between your original ticket and the new one. 
• The airline allows you to change your flight using cash or a combination of cash and points.  
• Switching your business-class flight to either a premium or economy class is impossible.
• Moreover, you can't change your flight if you have bought extra services, including baggage, or upgraded your seat. 
• Cancelling your ticket via the online method can only be done 24 hours after you make your booking. 
• You can cancel the flight and any additional services together, and no separation cancellation is allowed with the airline. 
• Regardless of your fare rules, if you bought the EL AL Protect service at the time of ticket purchase, you can obtain a voucher for a complete refund. 

El Al Israel Airlines' Change or Cancellation Process 

If you are an eligible candidate for making changes or cancelling your El Al Israel Airlines flight, you must be aware of the process so there will be no issue when you want to fly another time with the airline. Thus, you can check your change or cancellation process in the following steps:  

• Visit the official website of El Al Israel Airlines at elal.com
• Make your way to the "Manage My Booking" page on the website.
• Enter your booking details for a login.
• If your fare ticket allows you to go to your open itinerary's change/cancellation flight section. 
• Select the amendment option that you want to change in your current flight.
• Follow the further instructions based on the type of amendment you want to make. 
• Before making such changes, kindly be aware of the airline's change or cancellation policy.
• Confirm the airline's conditions for making changes to your original flight booking.
• Pay if your changes and fare type ask you to do so.
• Reach the confirmation page to indicate that your changes have been made successfully. 

About El Al Israel Airlines' loyalty program

The loyalty program of El Al Israel Airlines is called the Matmid Frequent Flyer Club. After joining the program, you can earn points for flying with the airline or its partner and using various services with El Al. After that, you can redeem the points to receive an award flight or upgrade your flight. The Matmid Frequent Flyer Club members are assigned different statuses with the airline, according to the points one has earned in a particular calendar year. Various elite statuses of the club membership include: 

• Silver
• Gold 
• Platinum
• Top Platinum

How can you become a member of the Matmid Frequent Flyer Club?

If you want to take advantage of the various benefits provided to the loyal members of El Al Israel Airlines, you must join its Matmid Frequent Flyer Club, which can be done in the following easy steps:

• Visit the official website of El Al Israel Airlines at elal.com
• Visit the "Matmid Frequent Flyer" section and select "Enrol in the Club." 
• On the opened page, again click on "Join The Club."
• Write down your name, and tap on "Continue."
• Enter your other information, including your email address, phone number, and date of birth.
• Mark tick on terms of the airline's privacy policy, and click on "Continue."
• Afterwards, verify your contact information.
• Create a strong password.
• Your registration is completed. You can now use your membership number while flying with the airline to earn points and enjoy the benefits of joining the program. 

What are the benefits of joining the Matmid Frequent Flyer Club membership? 

Now, suppose you have joined the Matmid Frequent Flyer Club. In that case, you become eligible to get various benefits from El Al Israel Airlines, where some of the important and crucial benefits of joining the program can be seen as follows:

• You can accumulate points for every 1 USD spent with the airline.  
• The airline will offer you the specified check-in counters. 
• You are provided access to the airport lounges, with companions whose numbers change based on your elite status.
• Moreover, you are allowed to bring a complimentary baggage and are offered an EL AL SPACE seat upgrade. 
• While achieving higher tier statuses, you would receive priority boarding with the airline. 
• After achieving the Top Platinum Status, you will receive two complimentary flight upgrades from the airline. 

El Al Israel Airlines' Refund Policy

The way to a cancellation of a flight ticket has already caused a spoil in mood and excitement. However, if you can get your money back, it would be a bit relaxing for you. Thus, you can understand the refund policy of the airline with the help of the following section: 

• El Al Israel Airlines offers an online refund service only to passengers who buy their tickets through the EL AL website or the EL AL customer service centre, not to tickets bought from travel agents. 
• The airline will refund you based on the conditions of your airfare ticket after deducting the cancellation fee from your airfare amount. 
• If your ticket was purchased using a voucher, the airline will process your payment within seven business days.
• While you have paid with a credit card for your El Al Israel Airlines ticket, the refund will be processed within 30 days. 
• You will be refunded using the form you used when purchasing the ticket. 

El Al Israel Airlines' Seat Upgrade

Upgrade your seat to premium or business class to experience El Al Israel Airlines' more indulgent amenities. The policies for an upgrade with the airline can be seen as follows:

• You can make a bid or purchase your seat to upgrade your class to a premium or business class.
• The airline allows you to make your offer up to 12 hours before your flight's departure.
• If you want, you can cancel your bid up to 6 hours before your flight's departure. 
• The airline will inform you 4 hours before your departure about the status of your bid. 
• You can buy your upgrade with money or with your points. 
• After the upgrade, you won't be allowed access to its lounges and full services of the class.
• You won't be refunded for your already purchased additional baggage if you upgrade your seat with the airline. 

El Al Israel Airlines' Pet Policy

Whether you want to go on an outing with your pet or desire to fly with your whole family, including your furry friend, you are required to be aware of El Al Israel Airlines' pet policy, which can be seen as follows:

• While intending to transport an animal to or from Israel, the Ministry of Agriculture's Veterinary Services must authorise you. 
• El Al Israel Airlines doesn't allow snub-nosed species of cats and dogs to be carried in the baggage compartment or cargo. 
• The airline will not approve the transportation of dangerous dogs, as defined under the Israeli Law for the Regulation of Dog Supervision. 
• The airline only allowed cats, dogs, and exotic birds onboard, provided that the combined weight of the pet and the carrier did not exceed 9 kg.
• If your pet and its carrier weigh between 9 and 100 kg combined, they are normally carried in the aircraft hold.
• If your pet's weight exceeds 100 kg or it is travelling unaccompanied, you are likely to make it travel through the cargo. 

Note:

• A limited number of pets is allowed in the cabin; thus, you are advised to contact the EL AL service centre as soon as possible to confirm the reservation.
• The approval from the Ministry of Agriculture's Veterinary Services of Israel may take several months and involve various animal tests.
• You have to remember that some species of cats and dogs are prone to developing breathing problems during the flight, which may lead to death. You can't hold the airline responsible for your loss in that situation.
• The airline may refuse to carry your pet at any stage if it finds out the transportation does not comply with the law.

El Al Israel Airlines' Name Change and Date of Birth Change Policy

Typing error is one of the common mistakes among the passengers, especially when the passenger is not much connected with these digital technologies, which makes them unaware of the name change and date of birth change policy of El Al Israel Airlines, which can be seen as follows: 

• The airline doesn't allow you to change your name on the ticket and have it transferred to another passenger's name. 
• However, if your name contains some errors, mainly up to three letters, the airline can correct them.
• If the airline approves it, you may be able to change your name if you have changed it legally, especially if the name change has occurred due to marriage or divorce. 
• There is no specific policy for changing a passenger's date of birth, but if the airline allows it, it may be possible after contacting the customer service team.

El Al Israel Airlines' Group Booking Policy

While planning a group trip with your loved ones, El Al Israel Airlines is one of the best choices for the passengers, as it offers you a unique group booking policy, which can be seen as follows: 

• If the number of passengers in the same cabin class is over 10, your booking will be counted under an El Al Israel Airlines group booking. 
• In a group booking, children between the ages of 2 and 11 and senior citizens, who are above 60 years old, will be charged the same fare as adults.
• Infants below 2 years of age will be charged 20 per cent of the adult's charges, provided that an infant doesn't occupy a seat. 
• The airline's agreed fare for a group booking excludes taxes, fees, levies, charges, and other surcharges.
• The agreed prices reflect the price at the time of request and are subject to change if the flight status or seat availability changes until you deposit the required amount to make the reservation.
• If your flight is over 6 hours, you are required to deposit $150 per passenger, and $100 if it is less than 6 hours.
• All the passengers' required details should be submitted to the airline at least seven days before the scheduled departure. 
• If your group contains 30 or more passengers, the airline will charge the 30th passenger $75, plus taxes, for EU destinations. However, if you are flying on a long-haul flight, the 30th passenger would be charged $250 and additional taxes. 

El Al Israel Airlines' Types of Discounts or Offers 

Soldiers who have served for over 60 days in the Israeli military are eligible to get the discount and offer from the El Al Israel Airlines, which can be seen as follows:

• You are allowed to select your preferred seat in economy class, subject to availability at the time of booking.
• The airline also allows you to carry free baggage as a benefit of military service.
• You and your first-degree family members can cancel and receive a full refund for an El Al Israel Airlines flight free of charge.

El Al Israel Airlines' Coupon (Festival Coupon)

You can use the coupon found in the newsletters of the airline while booking your El Al Israel Airlines through its website and make your travel cheaper in the following easy steps:

• Visit the official website of El Al Israel Airlines at elal.com
• Proceed with your booking with the airline as usual.
• Select your flight type, travel destinations, travel dates, and the number of passengers.
• Select "Do you have a promo code?"
• Enter your coupon code, and proceed with the further booking as usual.
• In the payment section, you will be provided with a discounted fare.
• Pay the final payment and secure a fare ticket using the airline's coupon. 

El Al Israel Airlines' Last Minute Deals

Though it is generally considered that last-minute flight tickets are costly and a burden on the pockets of middle-class passengers, what happens if you can make your last-minute flight cheaper? Yes, it is possible with El Al Israel Airlines using the following methods:

• Subscribe to the newsletters—You can subscribe to the airline's newsletters to be informed of various discounts and offers as soon as the airline launches them. With this, you can make your last-minute flights cheaper and more affordable. 
• Use the low-fare calendar—When you reserve your flight, the airline provides you with a low-fare calendar, where the prices for the next few days are already decided and shown to you. You can compare these prices and select the less costly flight to make your flight more affordable, even if you book it at the last minute.
• Become a Matmid Frequent Flyer Club member- El Al Israel Airlines provides various benefits to loyal members who have joined the Matmid Frequent Flyer Club membership. With this, the airline can offer you even award-winning flights, provided that you are at the top tier in the program. 

El Al Israel Airlines' International Travel Rules

To make your international travel a convenient and hurdle-free process, El Al Israel Airlines issued some international travel guidelines, which can be seen as follows:

• Ensure to carry all the required international documents, including your passport and visa.
• You must check the exit guidelines issued by your native government and the conditions for entering Israel.
• You can save valuable time by checking in through the EL AL app. 

El Al Israel Airlines' Business Class Features

Business class is the top-most class of El Al Israel Airlines, and thus offers the top-most facilities to its passengers, which can be seen as follows:

• Its seats are very spacious, which provides maximum comfort for its passengers. 
• Passengers are provided with their personal space and privacy in the aircraft.
• The Business class is filled with various entertainment options, including allowing the flyers to watch the latest blockbuster movies.
• The scrumptious meal is offered to everyone in the cabin.
• TUMI amenity kits are also distributed as complimentary amenities, which hold luxurious products from Rituals cosmetics. 

El Al Israel Airlines' Cheapest Time or Date of Booking Flight

You can travel cheaply with El Al Israel Airlines by booking during the off-peak season, such as November and December, and in the shoulder season, such as late autumn and early spring. Moreover, late-night flights are also considered cheaper, as normally, passengers are reluctant to fly at this time, causing low demand and thus making it cheaper for budget-constrained passengers.  

FAQ's

Can I cancel my flight if I buy my El Al Israel Airlines ticket through award tickets?

No, El Al Israel Airlines doesn't allow you to cancel your ticket if you bought it using award tickets or cash and points. 

Are there any specific destinations that El Al Israel Airlines won't transport my pet through its cabin to?

Yes, at certain destinations, including London, Johannesburg, and Hong Kong, it is not possible to carry your pet in the cabin, where the cargo is the strict transportation medium. 

I accidentally wrote someone else's name on my ticket. Does El Al Israel Airlines allow me to change it?

No, El Al Israel Airlines does not provide a provision to change the whole name on your ticket; thus, you must cancel your reservation and book a new ticket in your name.

Am I to be charged with a penalty if the size of my group is reduced below 10?

The penalty you have to pay to the airline will be based on the time left before your flight's scheduled departure, at which point you informed the airline about the reduction in your group size. 

When should I arrive at the airport while flying to an international destination?

 Generally, it is recommended that you arrive at the airport at least 3 hours before your flight's scheduled departure if you are flying to an international destination.