Iberia

Iberia is a prominent airline and the flag carrier of Spain. The airline operates an international network of services along with its subsidiaries "Iberia Regional" and "Iberia Express" from its central hub in Madrid Barajas Airport. Iberia offers flight services to more than 109 destinations in 39 countries and serves another 90 destinations through code-shared flights. In addition, the airline is under the Alianza "One World" and rewards its frequent flyers through a program called "Club Iberia Plus." 

If you are also planning to explore an air trip with Iberia Airlines but are dealing with flight-related queries like the check-in process, flight modification policies, or airline travel classes, then continue reading the section below. 

Iberia Airlines Hub

Iberia Airlines is one of the most well-known airlines that operates to various destinations from distinct airports, including its hubs, mentioned below: 

• Adolfo Suárez Madrid–Barajas Airport
• Josep Tarradellas Barcelona-El Prat Airport
• Seville Airport 
• Alicante Airport
• Humberto Delgado Airport
• Tenerife North Airport

Iberia Airlines Top Destinations 

Iberia Airlines is known among travelers for its extensive network, connecting several destinations, especially Europe and Latin America, and some of the popular destinations are mentioned below:

• Rio de Janeiro
• Buenos Aires
• Santiago de Chile
• Bogotá
• Madrid
• London
• Doha 
• Tokyo
• Paris and much more. 

Iberia Airlines Popular Routes 

Iberia Airlines serves various routes around the globe, and some of the most popular ones are listed below: 

• Barcelona (BCN) to Madrid (MAD)
• Madrid (MAD) to Barcelona (BCN)
• Madrid (MAD) to London Heathrow (LHR)
• London Heathrow (LHR) to Madrid (MAD)
• Paris (ORY) to Madrid (MAD)
• Madrid (MAD) to Paris (ORY)
• Madrid (MAD) to Berlin (BER)
• Berlin (BER) to Madrid (MAD)
• Madrid (MAD) to London Gatwick (LGW)
• London Gatwick (LGW) to Madrid (MAD)

Different Travel Classes Offered by Iberia Airlines 

While planning an air trip with Iberia Airlines, one of the primary concerns for the passengers might be related to the travel classes offered by the airline, to make the flight booking accordingly. In that context, passengers can find three different ways of flying on Iberia Airlines, which are mentioned below: 

• Business Class 
• Premium Economy 
• Economy Class 

In-flight Services Offered by Iberia Airlines 

Passengers might want to know what to expect while flying with Iberia Airlines. However, if you are also dealing with the same, the section mentioned below can serve as a helping hand. 

• On Board Menus: Iberia offers a variety of food and drink options to its passengers flying in every travel class; however, this is affected by factors like cabin class, flight time, destination, and time of day. Those traveling in a Business Class Cabin can access the "Mediterranean Diet." There are also options available in Spanish flavors for Economy Class passengers. One can pre-book their meals online according to their dietary needs. 
• In-flight Entertainment: Iberia assures the convenience of its passengers by providing them with various in-flight entertainment options, including movies, live shows, music, and games. Iberia also allows its passengers to connect their wireless headphones via Bluetooth on A350 and A321XLR aircraft.
• In-flight connectivity: While flying with Iberia Airlines, passengers can access email service, navigate social media, and use messaging apps through the onboard Wi-Fi available on most flights. In addition, if one is flying in Business Class cabins, is a Club Iberia Plus member, or is registered with the program, one can enjoy complimentary access to messaging apps like WhatsApp and Messenger. 
• Digital Press: Iberia Airlines' digital press service allows passengers to access over 7,000 newspapers and magazines in 60 languages. 

Procedure to Book an Iberia Airlines Flight Online 

Passengers can book a flight ticket for Iberia Airlines through various alternatives; however, the online process is the most efficient. One can explore multiple offers and deals under a single platform and apply coupon codes to get tickets at affordable prices. Therefore, if you want to get a step-by-step guide to  booking an online ticket with Iberia, then follow the instructions mentioned below: 

• Visit the official website of Iberia Airlines. 
• Then, navigate to the flight section available on the homepage. 
• Fill out the appropriate details, including number of passengers, origin and departure airport, cabin class, trip type, etc. 
• Press "Search" to explore all the available flight options. 
• Now, choose the desired flight alternate that fits your travel preferences. 
• Add the details of the passengers and proceed with the payment procedure. 

Once the passenger has made the payment, the airline will send the confirmation message via text or registered email. 

Check-in Policies of Iberia Airlines

If the passenger wants to ensure a smooth check-in with Iberia Airlines, then one must be familiar with all the check-in norms of the airline, which are mentioned below: 

• Iberia Airlines generally allows its passengers to check in online from 24 hours before the flight to 1 hour before departure. 
• Passengers must pack their bags according to Iberia Airlines' baggage policies to ensure a smooth check-in. 
• According to Iberia Airlines' policy, passengers must go to the check-in desks even if they have completed the check-in online for flights to and from specific routes. 
• To check in with Iberia Airlines and get the boarding pass, a passenger must have all the essential documents, such as a copy of the passport, ticket, visa, if required, etc. 
• Iberia Airlines allows passengers to complete the check-in procedure online, through Kiosks, or by visiting the airport check-in counter. 
• The airport check-in counter of Iberia Airlines opens 4 hours before the departure time for long-haul flights and 2 hours before the departure time for short—and medium-haul flights. 
• The check-in counter for Iberia closes 60 minutes before the scheduled flight departure time, and passengers are recommended to arrive early at the airport to avoid last-minute chaos. 

Process to Make an Online Check-in with Iberia 

After making the reservation with Iberia Airlines, a passenger has to arrange several documents to board a flight, including the boarding pass. For that, one has to go through the check-in procedure, and the steps for the same are mentioned below: 

• First of all, visit the official website of Iberia Airlines
• Then, select the "Online Check In" option under the "Manage Booking" tab. 
• Fill in the reservation code and the last name of the passenger to retrieve the flight information 
• Now, navigate the seat map to choose the desired option and add the baggage information 
• Follow the required prompts and proceed with the payment procedure, if applicable.

After completing all the above-mentioned steps, a passenger can download the boarding pass on their device. 

The process to select a Seat on Iberia

The primary concern for passengers with Iberia is getting the desired seat, making the onboard experience more comfortable and convenient. Therefore, Iberia Airlines allows its passengers to select a seat online by navigating the "Manage Booking" section, and all the relevant steps are mentioned below:

• Visit the official website of Iberia Airlines 
• Then, navigate through the "Manage Booking" section to proceed further 
• Invert the required details, including the  reservation code and the surname of the passenger
• Press "Search" to retrieve the flight details 
• Now, tap the "Menu" icon and select the option of "Seat Selection." 
• Navigate the seat map to choose a desired alternate based on the factor of availability 
• Follow the required prompts and pay the charges, if applicable, to get the confirmation message. 

Policies to Select a Seat on Iberia

Selecting a seat on Iberia can be more manageable if a passenger has complete information about the airline's policies, which are stated below: 

• Passengers can select their seats in advance with Iberia Airlines and get their boarding pass simultaneously. 
• If the fare conditions do not allow free seat selection, the airline will automatically assign a seat to the passenger during check-in.
• Iberia Airlines tries to ensure all passengers on the same reservation can sit together. However, this depends on the availability of seats in the cabin. 
• According to Iberia Airlines' seat selection policy, pregnant women, senior citizens, passengers with physical disabilities, and passengers under 18 cannot get seats near emergency exits due to safety restrictions. 
• Iberia Airlines allows its passengers to select their preferred seats when booking tickets by navigating the "Manage Booking" section or visiting the airport. 

Process to Cancel a Flight Ticket at Iberia Airlines 

After making a flight reservation with Iberia Airlines, one might need to cancel the ticket due to some unavoidable circumstances. Under those circumstances, Iberia allows its passenger to cancel their ticket online by following some simple steps, which are mentioned below:

• Visit the official website of Iberia Airlines 
• Browse the "Manage Booking" section available on the homepage
• Add the booking details, including the booking code and the last name of the passenger 
• Tap the "Search" button  to get the flight booking details 
• Now, navigate to the "Menu" icon and select the "Cancel a Flight" option 
• Fill out the cancellation form with the appropriate information to proceed further 
• Follow the required prompts and pay the necessary charges, if applicable 

Once the passenger completes all the above-mentioned steps, the airline will send the confirmation message through text or registered email.

Policies to Cancel an Iberia Airline flight ticket 

As soon as a passenger decides to cancel a flight ticket with Iberia Airlines, one must be familiar with the airline's cancellation policies to avoid complications. However, if one does not have a complete guide, then the section below can serve as a helping hand. 

• The passengers are advised to cancel their flight tickets within the first 24 hours of booking to receive a full refund. However, the flight should be 7 days away from the departure date. 
• Eligibility to cancel an Iberia Airlines flight ticket depends on whether the passenger purchased a “Flexible Ticket” option as an extra during booking and on the fare conditions. 
• Iberia Airlines allows its passengers to cancel a flight ticket and get a refund under medical circumstances or the death of a close relative. However, one must present all the essential documents and medical certificates for verification purposes. 
• When a passenger has purchased a flight ticket directly from Iberia Airlines, one can request a ticket cancellation online by navigating the “Manage Booking” section or calling the booking offices. 
• The charges to cancel a flight ticket with Iberia Airlines depend on factors such as fare type, cabin class, route, destination, etc. 
• According to the cancellation policy of Iberia Airlines, if the passenger has made the reservation with a third-party agent, then one has to connect with the same agency to request a flight cancellation. 

Policies to Change an Iberia Airlines Flight 

Once a passenger has decided to reschedule a flight ticket with Iberia Airlines, one must be familiar with the associated policies of the airline, which are stated below:

• The option to change a flight on Iberia Airlines depends on the fare conditions of the passengers and whether one has purchased a "Flexible Ticket" at the time of booking. 
• The option to change a flight on Iberia Airlines depends on whether seats in the desired cabin are available. 
• If a passenger has purchased an Iberia Airlines flight ticket through a travel agent, then one has to connect with the same agent to request a flight reschedule. 
• To change the travel date on Iberia Airlines, a passenger can either navigate the "Manage Booking" section or speak with an executive over the phone for personalized assistance. 
• Please note that if the cost of the next flight exceeds the previous one, the passenger will have to pay the fare difference.

Process to Change an Iberia Airlines Flight 

If the passenger is not able to board a flight of Iberia Airlines on the decided schedule due to some unavoidable circumstances, then under such conditions, the airline allows the passenger to request a flight change by following some basic steps mentioned below:

• First of all, visit the official website of Iberia Airlines 
• Then, browse the "Manage Booking" section available on the homepage
• Enter the necessary details, including the booking code and the surname of the passenger 
• Tap the "Search" button to get the flight itineraries 
• Now, look at the "Menu" icon and opt for the "Flight Change" option 
• Select the next possible travel date according to the availability  of flights 
• Fill in the essential details and pay the flight change charges along with the fare difference, if applicable 

At last, the airline will confirm the flight rescheduled by sending a text message or email to the registered ID.

The process to request a Refund from Iberia Airlines 

Iberia Airlines allows its passengers to request an online refund for the canceled tickets  if they purchased a ticket directly from the airline’s portal, and all the relevant steps for the same are mentioned below: 

• Visit the official website of Iberia Airlines 
• Then, navigate to the “Manage Booking” section available on the upper tab of the homepage
• Fill in the appropriate details, including the booking code and the passenger's surname.
• Press “Search” to retrieve the flight ticket details. 
• Now, browse the “Menu” icon and select the option of “Cancelation and Refund.”
• Enter the relevant information in the “Refund Request Form” along with the cancellation number 
• Review the details and submit the form to get the confirmation message. 

Policies to Request a Refund from Iberia Airlines 

After making the flight cancellation with Iberia Airlines, the next step for the passenger is to request a refund. However, it can become more manageable if a passenger has complete information regarding the refund policies of the airline, which are mentioned below: 

• The passengers might request a complete refund from the airlines if the cancellation is made within the first 24 hours of the flight booking. 
• Eligibility to request a refund on Iberia Airlines depends on the fare conditions and whether the passenger purchased the “Flexible Ticket” option during the booking. 
• A passenger can cancel a flight ticket under medical circumstances or the death of a close relative and request a complete refund from the airline. 
• Under the policy mentioned above, the passenger must provide all the essential documents, including medical certificates, to get a refund. 
• To request a refund from Iberia Airlines, you can either fill out the refund request form or contact the customer care executive for personalized assistance. 
• A passenger can request a complete refund from Iberia Airlines if the flight has been auto-canceled by the airline or delayed by more than 3-4 hours. 
• Iberia Airlines can provide the passengers with a cash or voucher refund, subject to various conditions. 
• The passengers can get a refund within 7-10 business days in case of credit card purchase, and it can go up to 15- 20 business days for other payment modes. 

Note: Iberia Airlines can modify its policies at any time. Therefore, passengers should check the updated policy on the airline's official website to avoid complications. 

Process to Make Group Booking with Iberia Airlines 

Iberia will consider a booking as a group booking if it is made for 10 or more passengers and on the exact travel dates. Additionally, if you want to get a step-by-step guide regarding the group booking process on Iberia Airlines, then follow the instructions mentioned below:

• Visit the official website of Iberia Airlines. 
• Then, register under "Iberia Group Travel Hub" to proceed further. 
• Enter the travel preferences such as number of passengers, cabin class, trip type, etc. 
• Press "Search" to request a quote for the group booking. 
• Iberia will then generate a group fare estimate, and you can finalize the booking by choosing the preferred option. 
• Follow the required prompts and proceed with the payment procedure to receive the confirmation message via text or email. 

FAQ's

Can I travel with my pets on Iberia Airlines?

Iberia Airlines allows passengers to travel with their pets on board or in the cargo hold as checked baggage. However, to ensure a smooth journey, the passenger must meet specific airline requirements and restrictions, including weight limits, carrier specifications, and documentation. 

How can I upgrade a seat on Iberia Airlines?

To make the travel experience more convenient and comfortable with Iberia Airlines, passengers can bid for an upgrade through "Booking Management" or purchase an upgrade during check-in. 

Does Iberia Airlines allow name changes on tickets? 

Iberia Airlines generally does not allow its passengers to modify the name mentioned on the flight tickets. Therefore, the airline recommends that passengers should enter appropriate details at the time of booking. For more information, one can also contact the customer service team of Iberia Airlines to get the desired assistance. 

Can I request a date change on Iberia flights? 

Yes, passengers can change their travel dates on Iberia through various alternatives. However, it depends on certain factors, such as fare conditions and the availability of seats in the desired cabin. Apart from that, one can change a flight ticket up to 3 hours before departure time. 

How much time does Iberia Airlines take to generate a refund? 

If the passenger purchased an Iberia ticket through a credit card, the airline will generate the refund within 7-10 business days. However, if the purchase was made through another payment mode, the refund time can vary up to 15- 20 business days.