A Comprehensive Guide about Pegasus Airlines
Pegasus Airlines is a Turkish-based air carrier that offers low-cost travel options to people from more than 50 countries. The airlines offer over 140 domestic and international flight services and have many operating bases. Founded in 1991, they not only offer scheduled passenger service but also cargo. Choose it if you are planning a trip to Europe, the Middle East, Africa, and Asia.
Types of classes or cabins on Pegasus Airlines
Pegasus Airlines generally has Economy Class since it is a low-cost carrier based in Turkey, which they call "Flying Cafe" on all its fleets of Boeing and Airbus. Inside the main cabin, the fares are classified as promotional and standard fares, which are given below. Pegasus offers passengers the opportunity to make bookings by purchasing fare bundles or packages.
Promotion and Standard Fare Classes
- G/P fare classes
- U/T/Z/V/X/S Fare classes
- N/K Fare Classes
- H Fare Class
- M Fare Class
- L Fare Class
- B Fare Class
- Y Fare Class
Flight Packages for Domestic Trips
- Super Eco Package
- Advantage Package
- Premium Package
Flight Packages for International Trips
- Light Package
- Saver package
- Saver Plus Package
- Comfort Flex Package
Pegasus Airlines Hubs
Pegasus Airlines flies to over 50 countries and numerous hubs and operating bases, some of which are mentioned below.
- Çukurova International Airport (COV)
- Ankara Esenboğa Airport (ESB)
- Antalya Airport (AYT)
- Milas–Bodrum Airport (BJV)
- Dalaman Airport (DLM)
- Ercan International Airport (ECN)
- Istanbul Airport (IST)
- Istanbul–Sabiha Gökçen International Airport (SAW)
- İzmir Adnan Menderes Airport (ADB)
- Kayseri Erkilet International Airport (ASR)
- Samsun-Çarşamba Airport (SZF)
- Trabzon Airport (TZX)
Pegasus Airlines Top international destinations with Code
Pegasus Airlines offers flights to many international European, Asian, and African destinations. Here are some of the major ones given below.
- Berlin Brandenburg Airport (BER)
- London Stansted Airport (STN)
- Josep Tarradellas Barcelona–El Prat Airport (BCN)
- Amsterdam Schiphol Airport (AMS)
- Leonardo da Vinci International Airport (FCO)
- Frankfurt Airport (FRA)
- Athens International Airport Eleftherios Venizelos (ATH)
- Stockholm Arlanda Airport (ARN)
- Moscow Sheremetyevo Alexander S. Pushkin International Airport (SVO)
- Adolfo Suárez Madrid–Barajas Airport (MAD)
- Brussels Airport (BRU)
Pegasus Airlines Code Share Partner
Codeshare agreements are agreements between airline partners that allow them to offer flight services to a number of certain destinations under the Code of Partnered Airlines, and Pegasus Airlines has such agreements with the following airlines:
- Delta Air Lines (DL)
- KLM (KL)
- Flynas (XY)
- ITA Airways (AZ)
- Nile Air (NP)
- Qatar Airways (QR)
Pegasus Airlines Booking Process
Booking a flight on Pegasus is easy and smooth. Follow the steps below for a quick reservation.
- Browse to its office site, flypgs.com, and you'll discover its reservations tab.
- There, you can search for Pegasus Airlines' cheapest flights available for your trip.
- By entering all the trip details, you will see a number of Pegasus Airlines nonstop and connecting flights.
- Choose anyone that suits you the most, and then move to the next step, where you will enter your passenger details.
- Later on, you will reach the payment page and make the payment using the available means.
- Once the airfare is paid, the airline will reserve a seat on the aircraft and send you a copy of your flight ticket to your registered email.
Pegasus Airlines Change or cancellation policy (Write by merging both)
- Pegasus Airlines offers free changes and flight cancellations to those who meet the criteria as applicable.
- If the request for change and cancellation on Pegasus Airlines is made by the traveler within the first 24 hours from the flight ticket reservation, it is eligible for free service.
- In case of the flights booked at the last minute, or there is 24 hours or less available in the departure time, then for the free cancellation, one must cancel their flight within 30 minutes from the time the ticket was purchased.
- The cancellation will be easy and free if it is made within 60 minutes of completion, but the flight must have a departure within 24 to 72 hours from the booking time.
- The flight change is only applicable if the requested flight is available.
- Travelers must request a flight change or cancellation through authentic sources such as a mobile app, official website, and sales desk.
- It is important for travellers to pay the applicable fee for cancellation and change, which depends on numerous factors such as booking type, cabin class, reservation mode, flight routes, and others.
- A passenger can request modifications to their flight's trip date, departure stations, arrival airport, and services included in the ticket.
- Any modification or cancellation of a flight ticket will not be accepted if requested outside the time period mentioned in the ticket change and cancellation policy, which is on the day of departure.
- All the passengers are eligible to make cancellations and changes only when the ticket airfare is fully paid and no amount is on hold.
- To know more about the flight change or cancellation, you must explore their flight fare rules, which are given in section 5. TICKET CHANGE AND CANCELLATION RULES section at https://www.flypgs.com/en/useful-info/info-about-flights/general-rules.
Pegasus Airlines Change or Cancellation Process
Travelers may need to cancel their Pegasus Airlines flights anytime due to any student changes, so let's learn the Pegasus Airlines flight change or cancellation process.
- Browse flypgs.com, and you will be taken to the official site of Pegasus Airlines.
- Go to the Manage My Booking tab, where you will enter the flight ticket details.
- You may need to log in to your Pegasus membership account if needed.
- Kindly select the trip and then go to the modify option.
- As per your requirement, you can go for a flight change or cancellation.
- Fill out the digital form and follow the necessary steps.
- Next, you'll be asked to pay a required service fee to modify or cancel a flight ticket.
- Once you pay, you will get the desired changes and cancellations.
About the Pegasus Airlines loyalty program.
BolBol is a loyalty program offered by Pegasus Airlines to offer rewards to their loyal customers who can earn many rewards each time they fly with Pegasus Airlines or make any purchase of services or products at the Pegasus Airlines mobile app.
How to join the Pegasus Airlines loyalty program?
Joining the Pegasus Airlines loyalty program, BolBol is easy and can be made by following the steps below.
- Go to the official site by browsing flypgs.com.
- Look at the top header menu, and you will see "BolBol membership login"
- As you select that option, a signup form will appear in front of you.
- Fill out the free sign-up and you will become a member of the Pegasus BolBol loyalty program.
- Now you can easily enjoy the benefits by simply enrolling in your BolBol account each time you book a flight.
Pegasus Airlines loyalty program benefits
- Passengers will get 1000 BolPoints when they fly for the first time with Pegasus flights on selected flight routes.
- Passengers will earn 1 BolPoint for every 2 TL they spend on the Pegasus mobile app for any purchase.
- Whenever there is any purchase made through Pegasus BolBol Credit cards or any partnership program, one hundred BolPoints will be added to the account.
- Passengers get a chance to buy one-way domestic tickets for 10,000 BolPoints and 15,000 BolPoints for winters & summers, and the same for international flights for 25,000 BolPoints and 30,000 BolPoints.
- Learn more about the benefits at https://www.flypgs.com/en/bolbol/what-is-bolbol.
Pegasus Airlines Refund Policy
- Travelers can claim a refund for their Pegasus flight if they do not wish to fly by opting for online or offline means.
- From 2 hours or after the scheduled take-off, no refund requests will be accepted by Pegasus Airlines.
- In the case of no-shows, travellers will not get any refunds for base fare, fuel surcharge, check-in fee, or service fee, but airport taxes can be refunded depending on the situation.
- For tickets that are made online through the Pegasus Airlines site, you can easily request a ticket refund by going to manage your booking.
- If the ticket is purchased via any third-party travel agency, then for any concern regarding the refund, Pegasus Airlines may not offer the required help, and the traveler must reach out to their respective travel agent or agency.
- Traveler may get their refund within 30 days from the refund requested date because the airline has to go through internal operations, which include refund amount calculation per the rules and policy, banking procedures, etc.
- Pegasus Airlines will be sure to pay the refund using the original payment method that was used for the reservation.
- Passengers who claim a refund through the "Contact Us" tab may get it on a no-charge basis.
- If the refund is for a ticket purchased using the Pegasus Airlines BolPoints, then the refund will incur a service fee as explained below.
- A charge of 400 TL for all the domestic flights,
- A charge of 25 EUR for flights that are to/from Cyprus,
- A charge of 55 EUR for all international flights.
- Kindly keep in mind that a Refund may not be applicable for some destinations. Kindly check those names in the general fare rules.
Pegasus Airlines Seat Upgrade
- Pegasus Airlines allows one to modify and upgrade their seat for a better experience once the ticket is booked.
- Seat upgrades can be done at the time of check-in, but not after that.
- Seat upgrade on Pegasus Airlines is open till the flight sales are open, and the passenger have not completed their check-in.
- 1 hour and 15 minutes before the scheduled departure, people can make necessary seat upgrades according to their preference. Within that time period, the airline closes the seat upgrade service.
- Travelers who have purchased a LIGHT bundle with additional baggage will have their additional baggage considered their cabin luggage upon upgrade. Here, the extra baggage fee that they paid initially will be refunded as per the refund rules and guidelines.
- A passenger must keep in mind that the seat upgrade will only be done if the required seat is available in the preferred class; otherwise, the seat upgrade will not be carried out.
- Pegasus Airlines will refund your originally paid fee for a seat if the selected seat is available with or without a bundle and carried over during an upgrade.
- Seat Upgrade is available for sandwich fares as well. If you must request to upgrade, cancel their sandwich bundle.
- Sadly, a seat upgrade may not be applicable if the traveler has checked baggage allowances included in their itinerary.
Pegasus Airlines Pet Policy
Wanting to carry your pet with you on Pegasus Airlines, then it's good news for you. The airlines have allowed the carrying of dogs, cats, and birds only. Let's find out what some things you should keep in mind if there is a case of traveling with pets on Pegasus Airlines.
- For domestic travel, dogs, cats, and birds are allowed, but if the flight is an international flight, then only dogs and cats are allowed.
- You must ensure that your pet is traveling when it stays in their cabin throughout the journey.
- Pegasus Airlines has certain restrictions for the pet carrier that you must fulfill.
- The carrier must not be larger than 32 cm x 32 cm x 50 cm and be appropriate for the pet's size.
- The pet can easily stand, sit, turn, and lie without any difficulty inside the carrier, which has to be placed below the seat.
- One carrier may have a maximum of one pet, a pet with its mother, or two animals of the same breed.
- Pegasus Airlines has applied a weight restriction of 8 kilograms or less, including the pet's and carrier's weight together.
- There are some destinations where people cannot carry pets with them, and you can read about them at https://www.flypgs.com/en/travelling-with-pets.
- Some breeds of cats, dogs, and birds are restricted for travel, so do not forget to learn about those; otherwise, your travel may be denied.
- No pet younger than 3 months is allowed to travel on Pegasus Airlines.
- There are restrictions for passengers to keep pets, as they can't book emergency exit or front row seats.
- Documents such as a vaccination certificate, a health or medical certificate, are required along with other documents to carry a pet on Pegasus Airlines.
Pegasus Airlines Name change and date of birth change
Pegasus Airlines may offer a change in name services, but it comes with certain restrictions. Read and find out what Pegasus Airlines offers in its policy.
- A passenger can not make a complete name change on Pegasus Airlines since a transfer on the ticket is not applicable.
- Similarly, Pegasus Airlines may not be able to change the date of birth.
- If you have made a group booking, changes to the passenger's name are allowed.
- Name correction or change depends on the fare type and route.
- A name or date of birth change does not apply if you have purchased a Pegasus flex fare.
- To make name changes on your group booking, contact the airlines and request name changes or corrections at GROUPSALESSUPPORT@flypgs.com at least 48 hours before the scheduled departure time.
- You can also reach out to Pegasus Airlines sales offices or at the airport to get more information and the process for the name change if it applies to your fare.
Pegasus Airlines Group booking
Pegasus Airlines also allows for making group bookings, helping people to plan a trip for their group. Group booking is beneficial when there is a large number of passengers. Instead of booking an individual ticket for all, choose group booking on Pegasus Airlines by keeping these essential guidelines in mind.
- Pegasus Airlines group reservations are available for a minimum of ten people and for up to 25 travelers in a single booking.
- Group reservations only apply to the Pegasus Airlines loyalty program members, who are BOLBOL members.
- To make a group reservation, one must understand that the flight departure must be scheduled 72 hours or more before. No reservation for a group would be accepted within 72 hours of departure on Pegasus Airlines.
- Here, group reservations can only be allowed on flights operated by Pegasus Airlines, not other partnered or codeshare flights.
- Depending on availability, group reservations are also available on flight packages for Pegasus Airlines, such as the Light Package, Saver Package, or Saver Plus Package for Ticketing. Except for the Comfort Flex package.
- While booking group reservations, users can select domestic, North Cyprus, and international routes.
- No Cabin Baggage and Pegasus Flex products are allowed on Pegasus Airlines group reservation bookings.
- Passengers can complete their bookings 120 minutes before domestic and 180 minutes before international flights; otherwise, the airline may cancel reservations. Any other specific changes can also be made within the given time period.
- Group booking on Pegasus Airlines can only be made by paying for the airfare through numerous payment options, such as bank credit card or using BolPoints or Pegasus Gift Cards.
- Making name changes on your group reservation is permitted on Pegasus Airlines, but only 48 hours or more before the scheduled departure.
- Pegasus Airlines may not permit any refund for the group reservations made as per their refund or rebooking fare rules.
Types of Pegasus Airlines Discounts or Offers
- Pegasus Airlines Military Offer: The airline may offer special discounts for Turkish peace force military personnel when they fly from North Cyprus. They don't charge Airport Taxes on reservations.
- Pegasus Airlines Special Offers: Pegasus Airlines often runs exclusive deals, in which they offer a discount of up to 20 % on seat selection and baggage purchase. These deals are exclusively available for BolBol members on flights operated by Pegasus Airlines.
Pegasus Airlines Last Minute Deals
Pegasus Airlines offers cheap flights throughout the year, but if you book a flight near the departure date or at the last minute, you will find higher fares due to high demand. Below are some tips that you can use during such times to save more on Pegasus Airlines' last-minute deals.
- Make smart decisions: You must make your booking at the last minute. Either consider one way or a connecting fare, whichever is affordable, because sometimes connecting fares are cheaper at the last minute, and occasionally one-way fares are.
- Use Pegasus Airlines newsletter subscription: Subscribing to the Pegasus Airlines newsletter will keep you informed about their last-minute deals, which you can benefit from.
- Pegasus Airlines loyalty program: You must get advantages at the last-minute booking if you are a Pegasus Airlines frequent flyer member.
- Spent travel miles: You can use earned mileage points to book a last-minute flight. You can also use them to book award flights.
- Prefer to change departure airport: When you don't find an affordable flight at the last minute from your departure airport, then try changing it to another nearest airport to you, you may find one.
- Special offers page: You must visit the Pegasus Airlines offers and deals page to learn about any last-minute deals running or not.
Frequently Asked Questions about Pegasus Airlines
Can I add meals to my Pegasus flight ticket?
Yes. You can add a meal to your Pegasus Airlines flight ticket by going to the Manage My Fare option and then adding your meals as per your preference.
Can I add baggage to my Pegasus Airlines bundle fares?
Yes. Pegasus Airlines allows passengers to add baggage to their fare if they require extra allowance.
Is a 24-hour flight cancellation available on Pegasus Airlines?
Yes. Pegasus Airlines offers 24-hour flight cancellation, where one can get a full refund.
Does Pegasus offer a seat change after check-in?
No. Pegasus Airlines may not allow seat changes upon check-in.
How early should I book my Pegasus flight to get a cheap deal?
Booking 2-3 months early would be a great time to secure a cheap Pegasus Airlines flight.