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Travel ExpertsDiscover the crucial details about Air China Airlines
Air China Airlines' roots are in China, and it was established in 1980 to serve people who wanted to travel. With the conviction of global connectivity, Air China Airlines is now accessible across six continents. Passengers can book domestic and international flights hassle-free per their Air China Airlines requirements. Air China Airlines is a prominent airline in the aviation world, setting new standards of comfort for passengers. Today, you will unveil the information about Air China Airlines' types of classes, services & facilities, hub, international destinations, booking process, and various flight-related policies, and then go through the information listed below.
Air China Airlines Types of classes
Air China Airlines is popular among passengers due to its cutting-edge facilities. Its customer service team is one of the best in the world and is committed to resolving passengers' flight-related issues. Air China Airlines offers exclusive service to its passengers, making the most of their time in the sky. Air China Airlines has multiple types of classes so that every kind of passenger can travel. The Air China Airlines classes include:
- Economy Class
- Business Class
- First Class
Air China Airlines Services or Facilities
Regarding services and facilities, no one can beat Air China Airlines. The airline has different types of classes that pioneer the epitome of flight journeys. The list of services on Air China Airlines is long. The airlines assist the passengers from the ground to the clouds so that the time spent on the flight becomes memorable for the passengers. A more detailed explanation of the Air China Airlines services and facilities is indicated in the following lines:
- Seat Selection: Air China Airlines offers passengers the ability to select seats in advance. Seat selection before the flight departure ensures that passengers can travel without stress. The airline lets you choose the seat according to your preference with the help of a seat map.
- Flight Change: Passengers can change their Air China Airlines flight by accessing the flight on the Air China Airlines website, contacting the contact centre, or arriving at the nearest Air China Airlines office. You might have to pay flight change fees to confirm the flight change.
- Flight status: Knowing the flight status can save time; therefore, Air China Airlines permits passengers to know it. You can check your flight status via the airline's site. The customer service staff can also help you with your flight status information.
- Upgrade: Passengers who cannot book a flight in Air China Airlines' standard class can upgrade their flight. Passengers who are members of the Air China Airlines loyalty program can enjoy the upgrade using their miles. Others can use the option of "Boarding gate upgrade," available on the airline's site after booking the flight.
- Special assistance: Air China Airlines goes the extra mile to ensure the convenience of the passengers. The airline offers special assistance to the passengers. Special assistance comprises unaccompanied minor travelling, wheelchair boarding, ground wheelchair, concierge service, pet travelling, and online baby bassinet requests.
Air China Airlines hub
Air China Airlines travels to several destinations, including Beijing, Chongqing, Hong Kong, Changsha, Busan, Vancouver, Sydney, Frankfurt, and more. Its hubs are Beijing Capital International Airport in Beijing and Chengdu Shuangliu International Airport in Chengdu. The airline manages plenty of flights to/from several destinations.
Air China Airlines Top International Destinations with Code
Air China Airlines primarily focuses on the major cities of China, making it a feasible option for passengers looking to roam domestically. However, the airline has extensive reach across Europe, North America, Oceania, and Asia. Whether planning your first international vacation or going out for a short holiday, Air China Airlines is a great companion in the clouds. A few of the top international destinations of Air China Airlines are mentioned beneath:
- Abu Dhabi, United Arab Emirates (AUH)
- Delhi, India (DEL)
- Auckland, New Zealand (AKL)
- Almaty, Kazakhstan (ALA)
- San Francisco, USA
- Pusan, Korea (PUS)
- Athens, Greece (ATH)
- Frankfurt, Germany (FRA)
- Phnom Penh, Cambodia (PNH)
- Tokyo, Japan (NRT)
- Colombo, Srilanka (CMB)
- Bangkok, Thailand (DMK)
Air China Airlines Code Share Partners
Air China Airlines has a code-share partnership with reputable airlines. Air China Airlines has a codeshare agreement with around 34 airlines. Because of the code-share partnership, Air China Airlines can serve 33 countries through 260 airports. Important Air China Airlines code-share partners are highlighted in the following steps:
- Shandong Airlines
- Juneyao Airlines
- Shenzhen Airlines
- Tibet Airlines
- Asiana Airlines
- Ethiopian Airlines
- Air New Zealand
- LOT Polish Airlines
- Turkish Airlines
- EGYPTAIR
- Singapore Airlines
- Air Macao
Air China Airlines Flight Booking Process
Air China Airlines offers the convenience of online flight booking. By exploring the official site, you can compare prices, check out attractive flight deals, and add services of your interest. Depending on whether you are a member of the loyalty program or a guest, you can avail yourself of additional benefits while booking online. If you are eager to book a flight with Air China Airlines, then walk through the steps below:
- Open the official site of Air China: www.airchina.com.
- An Air China flight booking form will be visible.
- Fill out the departure or arrival city/airport and type of trip.
- Enter the travel date, number of passengers, and class.
- Click on "Search Flights", and a flight will appear on the screen.
- From the available options, choose what fits you the best.
Air China Airlines Flight change or cancellation policy
Prior information about the flight change or cancellation rules is the key to a hassle-free process. Air China Airlines has flexible rules so passengers can choose what is best for them. Act upon the steps provided below:
- Tickets purchased through the Air China Airlines website, booking contact centres, or through representatives are only eligible to change or cancel the flight online.
- Passengers must contact the travel agency from which they booked the flight to change or cancel it.
- Any passenger who cancels the flight within 24 hours of booking it on Air China can easily avoid cancellation or change fees. The Air China Airlines flight must be purchased at least 7 days before departure.
- Flight change or cancellation fees are calculated based on the route, class, and type of flight.
Air China Airlines' flight cancellation process
Passengers can cancel their flight by navigating through the Air China Airlines page. A passenger who wants to cancel their flight can follow the steps that are written in the further lines:
- Appear at the Air China Airlines site.
- Select "Booking Management" and tap on "Online Refund."
- An online refund form will be displayed.
- Input the last name, reference type and reference number.
- Hit the "Search" button, and you can retrieve your flight.
- Follow the instructions visible on the monitor.
- You will be able to cancel the flight and request a refund.
- You will receive the cancellation message in your email soon.
Air China Airlines' flight change process
Air China Airlines' flight change process is effortless and can be done independently. If you are one of the passenger who is interested in changing their flight on Air China Airlines, here is how to do it:
- Visit www.airchina.com in your browser.
- Choose "Booking Management" from the top section.
- Click on the "Check My Booking" button.
- Select if you are a "Guest" or a "PhoenixMiles member."
- You must write the airline confirmation number or ticket number.
- Include the Family name/surname and hit the "Retrieve" option.
- If your flight qualifies for the change, a change flight option will appear on the screen.
About the Air China Airlines loyalty program
Air China Airlines encourages passengers to travel with it and earn miles. Passengers can enrol in the airline's loyalty program, PhoenixMiles, and enjoy their time there. Priority boarding, extra mileage rewards, express security, and lounge access are some of the benefits offered to passengers. The airline has different VIP memberships for PhoenixMiles members, such as Silver, Gold, Platinum, Lifetime Platinum, and Annual Premium Lifetime Platinum. The eligibility to join a PhoenixMiles membership requires that passengers be 12 or older. If the passenger is between 2 and 12, they can join the PhoenixMiles Junior membership. The airline does not permit any company or legal entity to apply for the PhoenixMiles membership.
How to join the PhoenixMiles program?
PhoenixMiles offers its members a wide range of facilities. You can redeem these points with Air China Airlines and its partners to elevate your flight journey. The points to join the PhoenixMiles program are compiled here:
- You are requested to arrive at the Air China Airlines site.
- You must look for the "PhoenixMiles" button on the landing page.
- Pick out "Membership Registration" and you will be directed to a new page.
- You should select "Agree. Register for adult card".
- The airline will require your personal and contact details.
- Tap on the "Submit" option to become a member of Air China Airlines.
Note: To join the PhoenixMiles for Kids, go to the PhoenixMiles Kids Card Registration page.
Benefits of PhoenixMiles
By sharing your contact information and personal details, you can become a member of PhoenixMiles. Members can accumulate miles, which can be helpful for future purchases on Air China Airlines. The following information about the benefits of PhoenixMiles will be great for the passenger who wants to become a member or is already a member:
- Extra mileage award: Passengers with the Annual Premium Lifetime Platinum Card/Lifetime Platinum Card/Platinum Card can get a 50 % extra mileage award. A 30 % extra mileage award is for Gold card members, and a 20 % extra mileage award is for Silver Card members.
- Advance seat reservation for paid tickets: In first, business, or economy class, the airline can keep the reservation up to 48 hours before the flight's departure even if the ticket is not issued. This applies to the Air China members with the Annual Premium Lifetime Platinum Card/Lifetime Platinum Card/Platinum Card.
- Air China self-operated Lounge: The Air China Business, Air China VIP Lounge, Air China First Class, Air China First & Business Class Lounge, and Air China VIP Member Lounge are approachable for Annual Premium Lifetime Platinum Card/Lifetime Platinum Card/Platinum Card owners. For Air China VIP, Air China Business, and Gold Card members, Air China VIP Member Lounges are accessible.
- Tier status upgrade coupons: If you have an Annual Premium Lifetime Platinum Card, you can enjoy the tier status upgrade coupons. However, the qualified age is at least 12 to use this reward. The membership level must be silver or general before the processing.
- Flight Booking: Passengers can use their Air China miles to buy a new flight without paying cash. Search for the flight of your choice on Air China Airlines. Check the total value of the miles. While paying the flight price, you must choose "Use Miles", and the miles equivalent to flight charges will be deducted from your Air China account.
Air China Airlines Refund Policy
The majority of passengers are unaware of Air China's refund policy, so they lose their hard-earned money. If you are one of the passengers, you must familiarise yourself with Air China's refund policy. To get the refund from Air China Airlines, here are the following conditions:
- Passengers can request a refund from Air China Airlines if the flight is booked through the airline's verified channel.
- Passengers are recommended to fill out Air China Airlines' online refund form to request a refund. They can also contact the agent available at the airport office to request the refund.
- Air China Airlines will credit the refund to the same payment mode passengers originally used to purchase the ticket.
- If your flight is eligible for a refund and contains more than one flight segment, passengers are qualified to get the refund for the whole flight segment.
Air China Airlines Seat Upgrade
Seat upgrades are available on Air China flights. Passengers who want to upgrade their seats can do so swiftly. The airlines permit passengers to upgrade their seats through the airline's mobile application or by connecting with an agent at the airport. For the mobile app method, which is the boarding gate upgrade, all you have to do is follow the steps that are listed below:
- Open the mobile application of Air China Airlines.
- Sign in to your Air China Airlines account.
- You have to fill out your flight details to access the flight.
- Choose the flight and look for the upgrade option.
- You can see the upgrade option if your flight falls under the criteria.
- Continue following the steps that are visible on the display.
- If the seats are available, the airlines will upgrade your flight.
Air China Airlines Pet Policy
Passengers who want to travel with their furry friends can take them on Air China. The airline provides utmost comfort to the pet and the passengers so that they can enjoy the flight. But before taking the pets on the Air China flight, you must collect information regarding the allowed size, maximum weight, and other information. Here are the key Air China Airlines pet policy:
- Passengers can bring domestic cats and dogs on Air China Airlines flights. To maintain the safety of the co-passengers, aggressive cats and dogs are not allowed.
- Air China prohibits cats and dogs from travelling in its carriage if the pets are less than 8 years old, have given birth within one week, are pregnant, or are sick.
- The maximum weight of the pet carrier and pet is 32 kg for Air China Airlines. One passenger can transport one animal on an Air China Airlines flight.
- The carrier must contain food and water so that pets can eat and stay hydrated throughout the journey. The pet should be inside the carrier on the flight.
- Passengers who require to change or cancel their service or flight booking must cancel their previous service booking first; only then can passengers book the new one.
Air China Airlines' business class facilities
Air China Airlines' business class offers a wide range of services to passengers. Passengers can indulge in business class amenities on short—or long-haul flights. The business class of Air China Airlines is designed smartly so that passengers can explore more legroom, wider seats, refreshing drinks, fast-track security checking, and more. If you have booked a flight with Air China Airlines, you can enjoy the following amenities:
- Onboard meals: Air China Airlines serves the world's best dishes on board. The freshness of the food and aroma take the passengers magically into a different world. You can taste the delectable foods and fine wines in the clouds. The airline offers authentic Chinese dishes to the passengers. Apart from this, the passengers can also taste the speciality of other cuisines on the flight. You can pick your three favourite dishes from Air China's menu. Passengers can enjoy fine wine selected from over 200 wine brands.
- In-flight entertainment: To nullify the boredom of the passengers, Air China Airlines has plenty of in-flight entertainment channels. From movies to TV Shows to games, passengers can explore these. You can mostly watch Chinese movies of different genres, like action, romance, and thriller. You can also listen to audio on the flight of your choice. In the airline's game section, you can play Chinese chess, logic doku, five in a row, zombie coming, and more. Sit on your assigned seat and start your entertainment game. You must connect with the cabin crew if you have difficulty watching movies or playing games.
- Onboard Health Care Devices: Passengers can get multiple health care devices on flights of Air China Airlines. If a passenger is injured, a first aid kit is accessible on the flight. The first aid kit has cotton swabs, splints, bandages, and more. Alongside, an emergency medical kit includes a stethoscope, disposable syringes, a sphygmomanometer, adrenaline injections, and more. To treat ordinary ailments, the airline has a medicine chest. Epidemic prevention bags are ready to remove infectious sources like vomit, blood stains, and excrements from Air China's cabin.
- Priority Boarding: Passengers booked in Air China's business class can skip the long line to board the flight. This is beneficial for the passengers who cannot move properly or can not wait in the long queue. After reaching the airport, complete the flight security check, and the airline will immediately let you go to the boarding gates before anyone else.
- Wheelchair assistance: Any passenger who requires wheelchair assistance can request it from Air China Airlines. The airline offers the facility for domestic, international, and regional connecting flights. To make the arrangement, Air China Airlines suggests that passengers inform the airline at least 48-24 hours before departure. The airline will inform the passengers regarding wheelchair assistance. As the passengers enter the airport, the Air China Airlines staff will be there to receive them.
Air China discounts and offers
Special offers: Air China offers a 12% discount on flight bookings for passengers travelling from Europe to China. This does not apply to Hong Kong, Macau, or Taipei routes. You can enjoy the discount on the Air China code-share partner airlines for one-way and round-trip flights, starting with flight tickets with "CA" departing from Europe. The special fare is considered for child and adult flight tickets.
How to use the Air China promotional code?
Passengers can use the promotional code to book a flight at a nominal rate. The procedure to utilise the Air China Airlines promotional code is here:
- Get on the Air China Airlines page.
- Click on the "Book a flight" option.
- Give details regarding travel dates and class.
- Choose departure, arrival location and other information.
- Add the promotional code and click on the "Search Flights" option.
- Book the flight that best fits your requirements.
Air China Last Minute Flight Deals
Passengers who require an urgent flight to complete their work or personal commitments can rely on Air China's last-minute flight deals. Use the top last-minute flight deal tips listed below to purchase last-minute flight deals:
- Low fare calendar: By analysing Air China's low fare calendar, you can get insight into the cheapest fare of the season. If you are flexible with your travel dates, book the flights immediately.
- Social Media: Air China has extended its reach on various social media platforms. On these platforms, Air China updates about its latest deals, including last-minute flight deals. You can follow Air China's social media page to get regular updates.
- Offers and deals page: Arrive at Air China Airlines' website and look for the offers and deals page. From time to time, you can find multiple offers and deals.
- Opt for a one-way flight: When it comes to last-minute flight deals, round-trip flights have higher fares than one-way tickets. Hence, try to book a one-way flight to avoid the additional money.
International Travel Rules
Passengers ignore the rules and regulations imposed by the country they are travelling to. Additionally, it is necessary to follow international travel rules for smooth travel. If you are travelling internationally anytime soon, here are the global regulations that you should follow:
- As per the rules of the different countries, a valid passport is necessary to cross international borders.
- The passport must have at least two blank pages for stamping-related work.
- Keep your visa with you while travelling; if it is mandatory according to the country's terms and conditions, you are travelling to.
- Do not forget to get health certificates if they are essential for visitors.
Cheapest Time to purchase an Air China flight
Tuesday and Wednesday are the cheapest times to book an Air China Airlines flight. If you do not want to book a flight with a high fare, avoid booking the flight on weekends.
FAQs related to Air China Airlines flight
1. Can I get an upgrade on Air China?
Yes, you can upgrade your seat on Air China through the airline or by interacting with airline representatives.
2. Can I book a cheap flight to Air China?
To get a cheap flight on Air China Airlines, book at least 3-4 weeks before departure.
3. Can I bring my dog to Air China?
Domestic dogs are allowed to fly on Air China flights.
4. Can I reserve my Air China seat in advance?
If you have the elite status in Air China, you can do it effortlessly.
5. Can I select my seat on Air China?
Yes, you are allowed to select a seat of your choice during booking or after making a booking up to 24 hours before the scheduled departure.