Know ANA Airlines Entirely: Cancellation, Refund, Upgrade Policies and More

All Nippon Airways (ANA) is a popular Japanese airline founded in 1952 and headquartered in Minato, Tokyo. The airline flies to over 90 destinations worldwide from its main hubs, Haneda and Narita. ANA has a vast network and is famous for various reasons, including a fantastic travel experience, exceptional services and more. To learn more about ANA Airlines, you can review the information in this post, including cancellation, refund, pet policies, and more. The information will help you find the best reason to choose this airline. Also, you can prepare for your trip without any doubts.

ANA Airlines hub

ANA Airlines offers numerous flights from its popular hubs. So you can visit its hub and get the required booking to your destination, domestic or international. The popular hubs of ANA Airlines include:

Haneda Airport (HND)
Narita International Airport (NRT)
Osaka Itami Airport (ITM)
Kansai International Airport (KIX)

ANA Airlines Top International Destinations

There are many destinations where ANA Airlines can fly to in Asia, Europe, the Americas, and more. However, there are some popular international destinations where ANA Airlines flies persistently. So, you can find out if it includes your destination and then book your ticket accordingly:

Suvarnabhumi International Airport (BKK), Bangkok
Paris Charles de Gaulle Airport (CDG), Paris
Ninoy Aquino International Airport (MNL), Manila
Malpensa Airport (MXP), Milan
Seattle-Tacoma International Airport (SEA), Seattle
Benito Juárez International Airport (MEX), Mexico City
Frankfurt International Airport (FRA), Frankfurt
Istanbul International Airport (IST), Istanbul
Vancouver International Airport (YVR), Vancouver
Sydney Kingsford Smith International Airport (SYD), Sydney

ANA Airlines Code Share Partner

ANA Airlines expands its network with successful codeshare partnerships with various popular airlines. Its codeshare agreement with several airlines allows you to book a connecting flight. Here are the names of some popular airlines which are partners with the ANA Airlines:

Air Canada
Air China
Air New Zealand
Avianca
LOT Polish Airlines
Lufthansa
Singapore Airlines
Swiss International Airlines
United Airlines
Turkish Airlines
Etihad

Types of Classes of ANA Airlines and their facilities

ANA Airline understands your needs and requirements as it offers classes ranging from basic and limited to a lavish experience. You can choose according to your budget and preferences, and travel to your destination comfortably. Understand more about the ANA Airlines travel classes by following the information:

Economy: It is the cheapest but not so basic fare, as it has everything to offer you a comfortable travel experience with the ANA Airlines. To understand more about economy class, you can go through the following facilities mentioned below:

Seating: The economy seat delivers comfort and has a reclining facility that helps you to make extra legroom, so that you can extend your legs to your comfort.
Food and Drinks: You can request a paid in-flight meal before departure. However, it only involves flights departing from Japan.
WiFi and Entertainment: In economy class, you are also provided with in-flight entertainment to enjoy your favourite movies, TV shows, and more.

Premium economy: It offers better comfort, space, and some extra services than economy class. Premium economy class contains more legroom, and the other facilities that you get in the premium economy class include:

Seating: Premium economy seats contain more legroom and extra space to sit comfortably throughout your journey.
Food and beverages: You get the alcoholic drinks, snacks, and delicious meals included in the premium economy dining. You can also request in-flight meal service a few hours before your departure.
Priority-based services: You get priority during check-in and boarding, so you do not have to wait in the long queues.
WiFi and Entertainment: The WiFi on board is free. You also get in-flight entertainment, including movies, TV shows, and other genres.
Lounges: You can also access the ANA lounges at the Haneda, Narita, Kansai, and Honolulu airports.

Business: Business class offers a premium travel experience from when you arrive at the departure to your arrival destination. Find out about the luxurious facilities provided in the business class:

Seating: You get wide seats with the door and immediate access to the aisle, providing convenience and privacy.
Priority-based services: You can use priority-based services such as check-in and boarding without standing in a hassle-filled line at the airport.
WiFi and Entertainment: Relish fast WiFi and various entertainment, including movies, TV shows, and more, so you won't get bored during your journey.
Delicious meals: Enjoy the delicious meals during your journey, provided from the special class menu.
Lounges: The ANA's premium lounges offer excellent services, including food and facilities.

First: The airline delivers a world-class experience with extremely luxurious services and facilities in first class from the moment you arrive at the airport to the moment you enter the land of your destination. The first-class facilities include:

Seating: You receive excellent seats with ample comfort and functionality. These seats are flat, with doors for privacy and control of the other essentials within your reach.
Priority-based services: Using the priority check-in and boarding service, you can avoid standing in long queues.
Delicious meals: First-class dining with fresh, seasonal ingredients and savoury flavour.
WiFi and Entertainment: You can connect to ANA WiFi free of charge and enjoy the advanced entertainment systems in 4K monitors.
Lounges: You get a permit to ANA's first-class lounge, which proffers fantastic services and facilities, whether for ease or food. You are offered the best.

ANA Airlines Booking Process

Getting a reservation or booking a flight ticket with ANA Airlines is easy. The process is simple, and you can complete it quickly. However, if you still have questions, follow the following steps: These will help you complete your booking process.

Visit the official website of the ANA Airlines.
Select the booking details, including the departure and arrival destinations, travel type, date, time, etc.
Then, click on the search option.
You will get the information about all the available flights on the page.
Choose a flight that suits you and at the best price.
Proceed to the further onscreen guidelines.
Finally, make the payment using your preferred payment method.
After you complete the booking process, you will receive the confirmation email.

ANA Airlines Change or cancellation policy

Change and cancellation are essential among the various other services and facilities of ANA Airlines. The airline allows you to make changes or even cancel your ticket. Before that, you must be aware of some essential rules and regulations imposed by the ANA Airlines. The following are the change and cancellation guidelines:

As per the ANA Airlines cancellation and change policy, you can change or cancel your flight ticket within 24 hours of booking, and you will not have to pay any fees or charges for the same.
You can still change or cancel a fee for the first 24 hours of booking. However, some charges for changes and cancellations are associated with the process. The costs vary depending on factors, including your fare type, route, and cancellation time.
You cannot make changes if you have purchased your flight ticket by phone.
The changes and cancellations are not allowed if you have upgraded your ticket or booked the connecting flights and have a stopover in different cities.
You can make the required changes or cancellations if you have booked your flight ticket through the travel agency and your booking includes multiple names.

Change or Cancellation Process of ANA Airlines

Making changes or cancellations to your ANA Airlines flight ticket is very easy, and you can proceed to do so online by going to its official website. You can easily make the required changes as per the change in your plans. So, you can go through the following steps, which are as mentioned below and understand the process of change and cancellations:

Visit the ANA Airlines' official website.
Go to the 'My Bookings' option visible on the screen.
Enter the reservation number and the first and last name on the screen.
Click on the 'search' bar.
Then, you will be taken to your booking summary page.
There you will find the flight change and cancellation option.
You can choose your opinion based on your needs and follow the onscreen prompts.
You may be asked to pay the charges for changes that you may have to pay to complete the process.
You will receive the refund for your ticket cancellation as per your ticket's refund eligibility.

What is the ANA Airlines loyalty program?

ANA Airlines' loyalty program, named 'ANA Mileage Club,' has several benefits and perks that enhance your travel experience, from when you stop at the airport to during your journey and when you arrive at your destination. It provides access to several benefits, and lounge access is one of them. You get access to the lounge where you can sit and have some moments of relaxation. Other than this, you can earn the miles and points you can redeem and use while booking different services like upgrades and seat selection and while booking with the other partner airlines of ANA.

How to join the ANA Airlines loyalty program?

Join the ANA Airlines loyalty program and enable yourself to experience the benefits and perks. However, if you are clueless about the process of joining, then do not worry as here are the steps that you can follow and join ANA Mileage Club by following the following steps which are as follows:

Go to the All Nippon Airways' official website.
Reach the 'ANA Mileage Club' page.
Along with the other information, the 'Join ANA Mileage Club' option is visible on the screen.
Then, enter the required details on the next page.
Continue to fill in the information required.
Confirm the terms and conditions and submit the form.

ANA Airlines loyalty program benefits

ANA Airlines' loyalty program offers several benefits and perks that help you have a comfortable and exclusive experience. Before you join the ANA loyalty program, you should know its perks, which are as follows, and you will get the reasons why you should join the ANA Mileage Club:

You can make your upcoming trip easier as your details will be stored.
You can earn miles, use them for reservations and upgrades, and add other services and facilities to your ticket.
You can earn miles by staying in the All Nippon Airlines partner hotels.
You can get hotel discounts and other services through the ANA Mileage Club.
You can also earn and use your miles while booking with the partner airlines, which will cost you less than usual.
You can get the exclusive benefits and perks by being a premium member of the ANA Mileage Club.

ANA Airlines Refund Policy

ANA Airlines refunds you when you cancel your flight ticket due to an emergency or plan changes. However, you must know some of the ANA Airlines refund guidelines. After analysing the ANA Airlines refund policy, you will understand how much of a refund you will receive based on the various factors. Here are the following steps which are as follows:

ANA Airline provides you with a full refund if you cancel your flight ticket within 24 hours of the booking, and if you cancel after 24 hours of booking, some charges will apply, and a part of your refund will be deducted from your refund amount.
The airline accepts refund requests if you apply for them within one year and 30 days of the date of issuance, and the ticket is unused, only after confirmation of the e-ticket itinerary receipt and submission of the necessary information.
The flight ticket refund is calculated by deducting the relevant handling fees from the total amount paid, including the taxes and other fees.
If you have upgraded your ticket or after the first flight sector, the ticket refund is calculated by deducting the handling fees, the fares for the used sectors and the taxes/fees for the unused portion from the total amount you paid for the ticket.
Your ticket is refunded through the company of the credit card you used for the purchase. Depending on when the refund request is received, the closing date, and the credit card company's refund processing requirements, the processing time may be up to two months.

Seat upgrade policy of ANA Airlines

Upgrading your class with the ANA Airlines means upgrading yourself with the following services and facilities. By upgrading, you enhance your overall travel experience.

You cannot upgrade to the premium economy class from economy class with ANA Airlines.
You cannot upgrade from economy to business and economy to premium economy for the same flight.
ANA does not allow upgrades for codeshare flights operated by its other partner airlines or flights that contain different flight numbers.
You cannot go directly from Economy to First class; however, you can upgrade your economy ticket to premium economy, which is the upper class.
If you want to upgrade to business class, you must request a refund for your current upgrade application and make a new one to upgrade from economy to business class.
Whether you can use upgrade awards depends on the flight you are flying.

ANA Airlines Pet Policy

ANA Airlines takes care of your needs and requirements and offers a pet travel facility. You can travel with your pet, and to prevent any problems or issues during your travel, you need to know about some pet travel guidelines, which are mentioned below:

The travel guidelines may vary depending on the country or region you're travelling to, and you may neglect to check in a pet as baggage due to the laws and regulations of the country/region and their system.
If you travel to countries like the United Kingdom, Australia, or Hong Kong, you cannot check in your pets at the airport. You will then need to contact the airline's cargo agent to transport pets, as cargo and pets may not enter or depart from the Perth Airport.
It all depends on the country's pet travel guidelines, whether you can carry your pets like dogs, cats, birds and other small animals, including the guinea pigs, hamsters, etc.
Your pet should be small and older than 4 months of age.
The airline advises that you carry all the required documents, including the vaccination certificate and other required verifications.
Your pet's carrier should meet all the regulations or guidelines of IATA. For example, it should be made of hard plastic, metal, wood, etc., and it should have good ventilation, a functional handle, and a lock to prevent getaway and other physical contact. The carrier should also be leak-proof.

ANA Airlines Name change or correction Policy

ANA Airlines offers you the opportunity to modify your name on its ticket, but there are some rules and regulations that you must know about. If you make any mistakes during the booking, you can correct them by understanding your eligibility through the given information:

You can correct the spelling, title, and gender of your name.
You can modify the order of your first and last names if entered incorrectly.
You are permitted by ANA Airlines to add and delete your middle name.
After providing the required documents, you can change your last name due to situations like marriage and divorce.

Group booking policy of ANA Airlines

Group booking is an essential facility that permits you to travel with your family and friends, feeling more secure and comfortable. Group booking is a little different from regular booking, and to understand ANA Airlines group booking thoroughly, you should learn the following guidelines:

Your group should contain about 10 or more people for a group booking.
If the group size is lower than 10, none of the offered fares will apply to the booking.
Your group booking deposit will be lost if the total number of people in the group is less than 10 within 90 days before your flight's departure.
You should finalise the names of your group by the 45th day before the departure of your flight.
The ticketing for your flight must be completed by the 21st day before your flight's departure.
Seats for your group may be assigned during ticketing and are subject to availability and are not guaranteed.
If someone in your group has not been assigned a seat, do not worry—the airline will assign you a seat at the airport during check-in.
If you cancel your group booking, you must pay the penalty of 50% of the base fare, and there will be no refund for the partially used ticket.
Changes are not permitted for group bookings.

Types of Discounts or Offers provided by ANA Airlines

ANA Airlines offers several discounts that help you get significantly discounted fares. Find out about the different types of discounts that you can consider when booking with ANA Airlines. So, the following discounts include:

Student discount: ANA offers a discount that helps students fly to their destination with highly discounted fares. So if you are a student, you can get discounts and other benefits, such as extra baggage you can carry while travelling as a student with the ANA.

Senior citizen discount: Yes, ANA offers a senior citizen discount to members of the ANA Mileage Club and customers who hold the ANA Card, and for this, you should be 65 years old or older. So you can grab a fantastic discount on your ticket and get cheaper travel.

Special fare discounts: You can also grab discounts that provide cheaper fares. You get access to many special fare discounts if you are a member of the ANA loyalty program. So you can

Promotional discounts: The airline sometimes provides promotional deals at the very last moment. So if you are booking your flight at the last moment, then you can get a cheaper ticket by grabbing the promotional deal during the

Festival Discounts: The airline offers some of the best discounts when the popular festivals are near. So, if you are booking near the festival, you must always check if any discount or deal is available that you can use while booking your ticket and get an ANA cheap flight with an acceptable deal.

How to use the Festival Coupon while booking with ANA Airlines

Using a festival coupon while booking is the best opportunity to grab the amazing discounts and deals on your ANA Airlines booking. So, if it is available, a festival coupon, but you are unaware of how to use it during your booking. Then, here are the practical steps you can follow to get some fine discounts on your booking:

Go to the official website of the ANA Airlines.
You can proceed to your booking process by entering the details on the screen, including the departure and arrival destinations, date, time, and more.
Among other sections, you will also find a section where you can enter your promo code.
You can click the ' Search ' option after entering your promo code in its section.
Then you will see the flight with the discounted fare on the next page.
Choose your preferred airline and proceed to the booking process accordingly.
Complete your payment after reaching the checkout page, and your process will be completed for booking using the festival coupon code.

ANA Airlines Last Minute Deals Tips

There are some last-minute deal tips that you can consider when booking your flight with ANA Airlines. These tips will help you obtain significant discounts on your tickets. The tips for last-minute deals are listed below, and you can read and understand how to use them while booking your flight at the last minute.

Always remember to check for any available promotional deals and discounts. You can use these to book a cheaper flight ticket.
You should always check the airline's social media page on different platforms. This will help you find posts that the airline uploads introducing fantastic deals.
You should subscribe to the ANA Airlines newsletter to get notifications about the best deals and discounts.
You can also join the loyalty program of the ANA Airlines, as it will provide you access to several exclusive deals and discounts that will give you amazing discounts.

ANA Airlines International Travel Rules

When you fly internationally with ANA Airlines, you may need to take care of certain things. ANA Airlines includes some regulations for international travel that are given below:

You must know that you must verify your passport for the international flights departing from Japan.
Before travelling internationally with ANA Airlines, you should check all the special and important information about customs, entry/departure, and security for the country you want to visit.
Depending on the country you are travelling to, you must know about some visa conditions for ANA Airlines.
If you are a US citizen heading to the United States, you can use an ANA-operated flight departing from or to a US airport. Then, if you need, you can write your emergency contact details with All Nippon Airways in case of an accident.

Cheapest Time or Date of Booking a Flight with ANA Airlines

The cheapest time and date to book a flight with ANA Airlines depend on different factors, such as the route you book your flight ticket for. So if you want the cheapest flight ticket to your destination, you can consider booking your flight ticket during the off-peak season when not many people travel to the same destination as yours. Alternatively, you can book your flight on cheap weekdays, generally Tuesdays and Wednesdays. These are the days when the fewest bookings are made, so that you can get the cheapest flight tickets.

Frequently Asked Questions

What is the fee that you have to pay ANA Airlines for changes?

The change fee may vary depending on your fare, destination, and the time you make the change. To avoid any fees, consider making changes within 24 hours of booking.

Can I add my pet to my ANA Airlines via phone?

Yes, you can connect with the ANA Airlines by phone and request that the airline add your pet to your ticket. The airline will add your pet to your booking accordingly.

Can I get a free upgrade with ANA Airlines?

Although a free upgrade with ANA Airlines is not guaranteed, joining the ANA Mileage Club can increase your chances of getting one.

How do I change my name on an ANA Airlines ticket?

To change your name on your ANA Airlines booking, you must rebook your ticket with the correct name.

How do you make a group booking with ANA Airlines?

You can request the group booking with ANA Airlines by emailing their group email, "[email protected]."