All You Need to Know About China Southern Airlines

China Southern Airlines is a famous and major airline that flies from China. It is headquartered in Guangzhou. It was founded in 1988, and the airline has evolved considerably. It now has a vast network providing various services and facilities to many corners of the world. The airline operates many flights to more than 200 destinations from its main hub, Shanghai-Pudong, and other secondary hubs. So, you can book your flight ticket with China Southern Airlines and experience its excellent services. However, before booking, you must know about the airline's essential details, such as its policies, booking process, etc. This post will help you prepare for the best trip possible.

China Southern Airlines' hub

China Southern Airlines has multiple hubs, including the primary and secondary hubs, from which many flights take off. So, if you want to book your flight ticket or want assistance regarding your booking or information about any services of China Southern Airlines, then you can visit some of its popular hubs, which include:

Guangzhou Baiyun International Airport (CAN)
Shanghai Pudong International Airport (PVG)
Beijing Daxing International Airport (PKX)
Beijing Capital International Airport (PEK)
Shenzhen Bao's International Airport (SZX)
Ürümqi Diwopu International Airport (URC)
Chengdu Shuangliu International Airport (CTU)

China Southern Airlines' Top International Destinations

China Southern Airlines flies to more than 200 destinations worldwide. Find out about your destination and book your flight accordingly. Here you can find some of the most popular international destinations where China Southern Airlines operates flights very frequently:

Sydney Kingsford Smith Airport (SYD), Sydney
Melbourne Airport (MEL), Melbourne
Brisbane Airport (BNE), Brisbane
Perth Airport (PER), Perth
Toronto Pearson International Airport (YYZ), Toronto
Paris Charles de Gaulle Airport (CDG), Paris
Amsterdam Schiphol Airport (AMS), Amsterdam
Auckland International Airport (AKL), Auckland

China Southern Airlines Code Share Partner

China Southern Airlines has a codeshare agreement with various airlines that helps it expand its network and connectivity. The codeshare agreement allows you to book connecting flights with several partner airlines and use your miles while travelling with them. Here are the names of some of the most popular airlines which are partners with China Southern Airlines:

Korean Air
Vietnam Airlines
American Airlines
KLM
British Airways
Air France
Delta Airlines
China Airlines

Types of Classes of China Southern Airlines and their facilities

China Southern Airlines offers different travel classes that reflect the needs and services you require based on your budget and preferences. The travel classes of China Southern Airlines include:

Economy Class: It offers essential services and is China Eastern Airlines' most basic or standard fare, but it does not compromise comfort. Here are some of its facilities that you must know:

Seating: You get a comfortable trip as the airline offers seating with enough space to sit comfortably throughout your journey.
Meals: You can enjoy a variety of meals and beverage options during your flight, depending on your destination and duration.
In-flight Entertainment: The airline offers amazing in-flight entertainment, including various movies, TV shows, music, and more.

Premium Economy: This is the improved version of the economy class with some additional services and facilities that you can find below:

Seating: You get a more spacious seat than in economy class, so you can stretch out comfortably.
Extras: You are also offered pillows, blankets and more during your journey.
Meals: Enjoy delicious cuisine and a selection of premium beers, sports drinks, and amazing wines.
In-flight entertainment: Enjoy the entertainment during your journey, which improves your travel experience.

Business: This class offers premium services and facilities that enhance your travel experience and ensure a relaxing journey. Here are the following services provided in this class:

Seating: You get the seat with the window or the aisle seat in the cabin that has no middle seat.
Food: Enjoy the different meal options, including the starter, salad, dessert, and various beverages.
In-flight entertainment: In business class, an advanced entertainment system is provided for you to enjoy during your journey.
Amenity Kit: Airlines provide you with a kit that contains some cosmetic essentials for your journey.

First: This class provides you with a lavish touch with the services it offers from the airport to the period when you fly high in the sky.

Seating: You get fully luxurious and fully flat beds in this class.
Privacy: The first class provides immense privacy with oval back dividers and built-in electronic massage services in the cabin.
In-flight entertainment: You can enjoy the extensive collection of movies and more on the HD screen, which will prevent you from getting bored during the journey.
Food: This class offers an exclusive dining option, where you can choose from the special menu of the first class.

China Southern Airlines Booking Process

Booking with China Southern Airlines is one of your best decisions. It can provide an excellent travel experience with comfort, exceptional services, and facilities. However, if you are not aware of the booking process, then you can go through the following steps, which are as follows:

Visit the official website of China Southern Airlines.
Choose your trip type, and mention your destinations, date, time, number of passengers, and more.
Click on the help option that is visible on the screen.
After that, you will see all the available flights on the next page.
Choose the flight as per your preference.
Proceed to the booking process by following the on-screen guidelines.
Make the payment for your booking and complete the booking process.

China Southern Airlines Change or cancellation policy

China Southern Airlines offers the facility to cancel or change your flight ticket, which is also not that difficult. However, the vital thing to consider before directly jumping to the cancellation or change process is to know the following rules and regulations applied by the airline on these processes that will help you to understand your ticket eligibility and more:

According to China Southern Airlines' cancellation and change policy, you can cancel or change your fare according to your fare rules.
If you change or cancel your ticket after 24 hours of booking, you may have to pay some charges, depending on your fare type, timing, and route.
Due to weather conditions, air traffic control, aircraft maintenance, aircraft reallocation, and more, the airline may adjust the schedule of flights, including changing the aircraft type and route, cancelling, delaying, suspending, or postponing the flight.
To avoid any cancellation and change charges, you must cancel your ticket or make changes within 24 hours of booking; after that, you will be charged a fee.
If you change a child's ticket, you may encounter different rules, like charging around 50% of the adult fare for certain cabin classes.

Change or Cancellation Process of China Southern Airlines

It is not very difficult to cancel your China Southern Airlines flight ticket if there are any sudden changes to your plan or if, unfortunately, you have some important work and more. Then, you can cancel your flight ticket with the help of the following steps that are as follows:

Visit the official website of China Southern Airlines.
Then, you must go to the 'My Bookings' option and select the order management option.
Enter your email, booking reference number and the verification code on the screen.
Click on the 'Confirm' option.
You will then be taken to your booking review page.
There, you will find the option to make changes or cancel accordingly.
Proceed to the process by following the onscreen guidelines.
Complete the process and pay the charges if you are asked to.
You will also get a refund for your ticket based on your eligibility.

What is China Southern Airlines' loyalty program?

China Southern Airlines' loyalty program is named the Sky Pearl Club. You can enhance your travel experience by adding some benefits and perks to help you travel comfortably and effortlessly to your destination. This allows you to earn miles that you can use for various services, including booking, seat selection, upgrades, and more. So, join the China Southern Airlines' loyalty program to make yourself eligible for several benefits and perks. For more information, visit the Sky Pearl Club page on the China Southern Airlines website.

How to join China Southern Airlines' loyalty program?

Joining China Southern's loyalty program and becoming a member is not that difficult. All you have to do is follow the steps given below, and you will understand the process of joining the China Southern Airlines loyalty program:

Visit the official website of China Southern Airlines.
Go to the airline's 'Sky Pearl Club' page.
There you will find the 'Register' option.
Click on the same, and the form will be opened on the next page.
Enter the required details on the screen, including your name and other details.
Enter the verification code and click on Join the membership.
Then, you will become a member of China Southern Airlines' loyalty program and be ready to enjoy several additional services, as well as the following benefits and perks.

China Southern Airlines' loyalty program benefits

If you are still not convinced about how the China Southern Airlines loyalty program can improve your travel experience by making it more convenient and comfortable, read below about some of the essential benefits, and then decide if you want to join the Sky Pearl Club:

You get priority during the check-in, boarding and luggage handling.
You will be offered a guaranteed seat on the China Southern flight, even if you have booked a flight closer to the flying date.
With the loyalty program, you can carry more luggage than with the regular one. You can also bring a companion to the lounges of China Southern Airlines.
China Southern Airlines allows you to access their exclusive lounges at the airport.
You will be given priority for customer support, as China Southern Airlines' customer support will work to solve your problems or issues on a priority basis. If you hold Platinum status, you also get a dedicated number for the airline's customer support.

China Southern Airlines' Refund Policy

You must know the refund rules and guidelines after the China Southern Airlines cancellation and change policy. It will help you understand your ticket's refund criteria and the methods to provide a full refund. The following China Southern Airlines refund guidelines are as follows:

The refund for your flight ticket is paid through the original payment method, and the receipt time depends on your bank's settlement period.
If you cancel your flight ticket within 24 hours of booking, then you will receive a full refund for your ticket cancellation.
If you fail to cancel your ticket within 24 hours of the booking, some charges will be deducted from your refund amount.
The charges or fees that will be deducted from your refund amount will depend on various factors, including the fare type, the time of ticket cancellation, and the route you are travelling.
If you are sick and intend to refund your flight ticket, you must visit the ticket office directly operated by China Southern Airlines in the city. You can also contact the office by phone.
About 50% of the unaccustomed part mileage for the voluntary refund should be subtracted as the refund commission charge.

China Southern Airlines Seat Upgrade

The upgrade is the best option if you have changed your mind and now want to travel in the upper class, experiencing the additional services that help you have an effortless travel experience. Before that, you must know the following rules and regulations regarding the China Southern Airlines seat upgrade policy:

As a China Southern Airlines elite status holder, you can request a complimentary upgrade. However, you must do so at least a few hours before the check-in process.
You can upgrade your seat using CZ miles if you are a Sky Pearl Club member. However, you cannot upgrade from economy class to business class or first class in a single section.
You can purchase the upgrade that lasts up to the hours before the check-in, but you cannot get the upgrade after the check-in.
China Southern Airlines' seat upgrade depends on the availability of the seats.
Per China Southern Airlines' seat upgrade policy, you must pay the charges to get an upgrade if you are not a member of the loyalty program or any other membership. Therefore, the upgrade fee may vary depending on various factors, including the time of upgrade, availability of the seat, and more.
If your ticket is non-changeable, you are not eligible for award upgrades, only available for flights operated by China Southern Airlines.

China Southern Airlines Pet Policy

Pets are so important and a part of your family that China Southern Airlines understands and offers a pet travel facility. You can travel with your pet, but to make your trip smoother and free of problems or inconveniences, you should know the guidelines imposed by China Southern Airlines. China Southern Airlines' pet travel guidelines include:

The airline allows you to carry your pets, such as dogs, cats, birds, and other pets raised in households.
Wild animals with repulsive appearances and offensive animals like snakes are not considered small animals and cannot be transported as baggage.
Per the pet policy of China Southern Airlines, it is restricted to bring aggressive dog breeds and breeds of short-nosed felines and canines, which are prohibited from using luggage transportation.
Suppose you need to add your pet to your ticket. In that case, you must apply to China Southern Airlines at least 24 hours before the departure if travelling domestically and about 48 hours before the international flight.
If travelling domestically, each small animal should be placed in a single cage, and you are also allowed to put a pair of birds in the same cage.
You can carry a small animal as your checked baggage on international flights if you are travelling internationally.
You must carry the certificate of rabies immunisation and other medical documents to show that your pet is fit to travel on the flight.

China Southern Airlines Name change and date of birth change Policy

As humans, yes, we may make mistakes, like mentioning the wrong name on the ticket. Then, in these situations, you are allowed by China Southern Airlines to make changes to the name on your ticket. Before going through the process, you must go through the following guidelines applied by China Southern Airlines for the name change service:

You cannot change the entire name on your China Southern Airlines ticket.
If you want to modify your name on the China Southern airline ticket, you must cancel the booking and create a new one with the new name.
You can change your surname due to legal orders such as marriage, divorce, gender change, etc.
For the name change, you can contact China Southern Airlines' customer service and ask for the birth date on your ticket to be corrected.
The airline may charge you a certain amount during the name change process.

China Southern Airlines Group Booking Policy

Group booking provides several benefits and offers the security and comfort you get near your family and friends. Group booking is slightly different from regular booking. Hence, with the other procedure, there are also some important rules and regulations imposed by the airline that are as follows:

China Southern Airlines permits you to book for two or more people under the group booking policy.
Infants who do not occupy any space are not considered passengers and can travel on your lap.
You can save up to 10 per cent on group bookings with the airline.
You should book your flight at a specified time before the departure of your flight; depending on your flight route and duration, you are allowed to book your flight at least 14 days before for short travel durations and about 21 days before departing for long travel durations.
The airline does not allow you to change the name in your group booking, and you may have to cancel your flight ticket to make the name changes.
You can book as a group fr the round-trip international economy class tickets.
You are required to provide the airline with the sale so that you can get the necessary discounts on your ticket. If there are any issues or problems, you can also contact the airline to get assistance.

Types of Discounts or Offers provided by China Southern Airlines

Nothing else can lift your mood regarding travelling, like the different discounts on your flight ticket. China Southern Airlines offers various deals and offers that can get you significantly discounted fares, and you will save a significant amount of money. To find out what are those discounts and offers, you can read the following information which are as follows:

Student discount: Students between 12 and 29 can enjoy discounts and extra benefits when booking their tickets. You can carry extra baggage that is more than the standard baggage allowance, provided you book at least 7 days before your flight's departure. However, you must submit the required proof, such as an international student card.

Military discount: The airline generally does not offer any special military discounts, but it provides various perks and benefits related to military service, such as those for those with disabilities. You can contact China Southern Airlines for more information and to determine your eligibility for the military discount.

Special fare discount: China Southern Airlines' loyalty program offers various special fare discounts. If you want to avail yourself of these discounts, you must join its loyalty program, and you will get the fine discounts along with the other essential benefits and perks.

Promotional discounts: You are also offered the various discounts you get during old money, as airlines introduce amazing promotional deals. So, if you book your ticket at the last minute, you must check if any promotional deals are available to apply to your ticket to get the discount.

Festival discounts: The China Southern airline offers some of the best deals and discounts near popular festivals. So, if you are planning to travel near the festival, you can check for any discounts or deals on the website and use them during your booking to get the discount.

How to use the Festival Coupon when booking with China Southern Airlines?

Using the festival coupon and getting an immense discount while booking your flight ticket with China Southern Airlines is easy. All you have to do is follow the steps that are as follows, and learn the process that will lead you to get the fantastic discount with the Festival coupon:

Visit the official website of China Southern Airlines.
Proceed to the booking process as you usually do by choosing your destinations, date, time, number of passengers, and more.
There will also be one more option, "Add promotion code".
Click on the same section, and the section to enter your code will open.
You can enter your coupon code in the provided section.
Then click on the search option.
Then, on the next page, you will find all the discounted flights available.
Choose as per your preference and follow the onscreen guidelines, complete the booking payment on the checkout page and complete the booking.

China Southern Airlines Last Minute Deals

If you have lost all hope of getting discounts on China Southern Airlines, there are also some last-minute methods you can apply while booking to get discounts on your ticket and save a significant amount of money. Here are some of the last-minute deals that you can consider while booking your flight in the previous minutes:

You can subscribe to the China Southern Airlines newsletter, which will send you notifications about the best flight deals.
You can join China Southern Airlines' loyalty program, which will provide exclusive deals and discounts that can give you an immense discount on your ticket.
Always check before booking your flight ticket if there is any promo code available that you can use while booking your ticket to get a discount on your booking.
You can also check China Southern Airlines' social media pages, as there you will get an update if the airline has posted about some ideas and discounts that you can use to save money.

China Southern Airlines International Travel Rules

Travelling internationally is slightly different from domestic travel, as some things you have to take care of are added. Here are the important points, which include the international travel rules of China Southern Airlines, so that you do not have to face any issues or problems during your international travel:

You must check the travel date and other details on your ticket before you proceed to the boarding area.
When you travel internationally, you must bring a valid government-authorised identity card, passport, flight ticket, and other documents requested by the airline.
Some destinations may require a passport to remain valid for a specific period of time when you enter, so checking its availability is important.
You must apply for a visa beforehand, or you will receive one upon arrival. The requirements for a visa may vary depending on the passport's origin and the country you are heading to.

China Southern Airlines Cheapest Time or Date of Booking Flight

The cheapest time to travel with the China Southern airline is when fewer bookings are made on cheap weekdays, Tuesdays and Wednesdays. So, you can book your flight ticket during cheap weekdays and save money by getting the cheapest ticket with China Southern Airlines.

Frequently Asked Questions

What are the China Southern Airlines cancellation charges?

China Southern Airlines cancellation charges may vary depending on your fare type and other factors. The fees may range from 5% to 30% of your ticket.

After booking, how do I add a pet to my China Southern Airlines ticket?

You can contact China Southern Airlines directly by phone or via its website. At least 72 hours before your flight, you can apply for pet transportation.

How can I make changes if I make mistakes on my China Southern Airlines group booking?

You can directly contact China Southern Airlines through the customer service phone number on the website or visit its ticket office to request a correction of the errors.

How to get a free upgrade with China Southern Airlines?

If you are a member of the China Southern Airlines loyalty program, you can get a free upgrade. If not, you can also contact the airline's customer service and request an upgrade.

What is the source of your refund when you cancel your China Southern Airlines ticket?

When you cancel your China Southern Airlines flight ticket, you will receive a refund from the original source of payment.