ITA Airways

ITA Airways is a reliable airline known worldwide for its exclusive offers, safety measures, and plenty of amenities. The Italian government discovered the airline in 2020 and started operating flights to numerous domestic and international destinations on 15 October 2021. ITA Airways operates flights to more than 70 domestic, European, and intercontinental destinations and plans to serve approximately 74 destinations and 89 routes by 2025. However, it mainly commences operations from its central hub, Rome Fiumicino Airport, and ITA Airways joined the Sky Team Alliance in 2021 and ended its membership in April 2025. To operate flights, ITA Airways uses all Airbus Fleets, including Airbus A220-100, Airbus A220-300, Airbus A319-100, Airbus A320-200, Airbus A320neo, Airbus A321neo, Airbus A330-200, Airbus A330-900, Airbus A350-900. If you want to book flights with ITA Airways, but are wondering about the type of classes/ cabins, services/ facilities, the airline's hub, and the booking process of ITA Airways, then this section is for you. In that case, you can relax as you will find everything you need to know before booking in this comprehensive blog post. 

ITA Airways Types of classes/cabins:

To elevate the passenger's traveling experience, ITA Airways offers different classes/ cabins on long-haul and short-haul flights with exclusive onboard services to meet the traveler's needs, no matter which destination they are traveling to/from. The following data shows the list of different classes available on the ITA Airways aircraft.

• Business Class Long Haul.
• Business Class Medium Haul.
• Premium Economy Class.
• Economy Class.
• Superior Class.

ITA Airways Services & facilities:

ITA Airways, a prominent Italian Airline, is recognized for its unique travel experience, exclusive in-flight services, and extra comfort. ITA Airways provides a wide range of services to make the passenger's trip experience relaxing and comfortable. To learn more about the ITA Airways services and facilities available on each Aircraft to elevate the trip, check the following information. 

• Fight booking and cancellation within the same day of purchase for all types.
• Flexibility for ticket rescheduling.
• Elite members can get an extra baggage allowance and complimentary seat selection.
• Each fare class holder can choose their desired seat for travel. Some get complimentary seat selection, and some pay an additional cost.
• For entertainment, Travelers can binge-watch their favorite series and movies on their screens during the flight. 
• Guests can choose meals and drinks from a wide selection and even order their special meal 24 hours before the scheduled flight departure time.
• Relax in the ITA Airways Airport Lounge before you fly. The lounge is free to access with the ITA Airways Loyalty Program.

ITA Airways Airline hub:

ITA Airways commences direct and connecting flights daily to several destinations, including Europe, Africa, Asia, North/ South America, and other domestic/ international destinations, from its two major hubs, Rome Fiumicino Airport and Milan Linate Airport. 

Top international destinations with Code:

ITA Airways currently serves flights to nearly 73 destinations within Italy and some international destinations within Europe, Asia, Africa, and North and South America. The further information contains the list of top global destinations, including their codes.

• Austria - Vienna - Vienna International Airport.
• Albania - Tirana - Tirana International Airport Nene Tereza.
• Algeria - Algiers - Houari Boumediene Airport.
• Argentina - Buenos Aires - Ministro Pistarini International Airport.
• Belgium -  Brussels - Brussels Airport.
• Canada - Toronto - Toronto Pearson International Airport.
• Egypt - Cairo - Cairo International Airport.
• France - Paris - Charles de Gaulle Airport.
• Germany - Frankfurt, Munich - Frankfurt Airport and Munich Airport.
• Ghana - Accra - Kotoka International Airport.
• Greece - Athens, Rhodes- Athens International Airport, Rhodes International Airport.
• Japan - Tokyo - Haneda Airport.
• Libya - Tripoli - Mitiga International Airport.
• Maldives - Male - Velana International Airport.
• Spain - Ibiza - Ibiza Airport.

ITA Airways Code Share Partner: 

ITA Airways has multiple code-share agreements with different Airlines that allow passengers to book flights with ITA Airways code partners, expanding flight choices. To find the name of the ITA Airways Code Share Partner Airlines, you must check the following data, which contains a list of names. 

• Delta Air Lines.
• KLM Royal Dutch Airlines.
• Korean Air.
• Middle East Airlines.
• Saudia Airlines.
• Virgin Atlantic. 
• Lufthansa Airlines.
• Swiss Airlines.
• Austrian.
• Brussels.
• Aerolineas Argentina.
• Aeromexico.
• Air Europa.
• Air France.

ITA Airways Booking Process

Travelers can effortlessly book flight tickets with ITA Airways online without additional service charges; they will also discover exclusive travel deals that are available and accessible through the airline's official website. However, there are multiple ways to book the itinerary on ITA Airways, including via phone or at the airport ticket counter. To save time, passengers prefer to make reservations for domestic/ international trips online within a few minutes by following a few simple steps, as discussed below.

• To book flight tickets for any destination, go to the official website of ITA Airways.
• Travelers should click the" Book and Manage" and tap the " Book flight" option. 
• Now select round trip, one way, and multi-city.
• Passengers should choose the departure/ arrival destination, travel dates, and number of passengers to search for the available flight options.
• After that, the customer can choose a suitable flight from the available options.
• Then follow further instructions to confirm the booking by filling in the passenger's details in the field.
• To complete the booking process, the passenger should pay for the fares using a card or other online payment methods.
• When the payment is successful, the airline will share the booking confirmation details with the registered email address.

ITA Airways Change or Cancellation Policy

Generally, ITA Airways follows a flexible flight change or cancellation policy that allows passengers to update, change, or cancel their existing reservations on the same day of departure without any penalties, with some exceptions. Therefore, ITA Airways' flight change or cancellation policy applies to all fare types, including Light Fare tickets. Passengers who have booked ITA Airways flights for the first time and need to update the essential changes in their existing booking, or are required to cancel the reservation, must be aware of the basic terms and conditions of ITA Airways' Change or Cancellation Policy. To make your task effortless, we have curated a comprehensive travel guide that contains all the significant points of the Airline Change or Cancellation Policy.

• Travelers can request a change before the flight departure unless the passenger cancels the flight booking before the flight departure; however, this is not applicable in case of a no-show.
• Any fare type holder is liable to change or cancel the reservation within the same day of purchase without penalty, except with a few restrictions. 
• ITA Airways permits passengers to make changes or cancel bookings online only for fare types purchased directly through the airline's customer service, via the airline's website, or at the Airport counter.
• If you have purchased ITA Airways flight tickets through a third-party travel agent, you are not eligible to change/ cancel the booking online. To request a change/ cancellation, the passenger should speak with the travel agent. 
• The airline allows a change in destination and booking class after payment of the difference fare, while the Airline permits complete cancellation. 
• Travelers who have already booked the flight can also change/ cancel the booking.

ITA Airways Change or Cancellation Process:

Suppose you wish to change or cancel your ITA Airways flight tickets. If you have booked directly through the ITA Airways online portals, follow the steps to initiate the request online through the airline's official website. 

• To change/ or cancel the booking, you must visit the official website of ITA Airways.
• The passenger should click the Book and Manage icon on the homepage.
• Afterward, go to the manage sections and tap the Change and Cancel tab.
• Passengers must fill in their booked flight details, such as the six-digit booking reference code and the last name given on the itinerary.
• You can retrieve the booking by selecting your flight number and changing or canceling it according to your preferences.
• To confirm the changes or cancel the reservation, follow the instructions below.
• Once complete, Airline will send the change and cancel notifications to the valid email address.

About the ITA Airways loyalty program:

ITA Airways designed its Loyalty Program for the travel enthusiast, whether for Business or Leisure. The airline's Loyalty Program, Volare, allows you to earn points on every flight ticket purchase and additional services. This program is more beneficial, especially for frequent flyers, and is free to join; therefore, members can utilize these points to enjoy discounts on the original fares and even access services on partner airlines of ITA Airways. To enjoy the several exclusive perks and elite services, you must register for the ITA Airways Loyalty Program simultaneously to understand the detailed process of joining the Airline Loyalty Program,. Take notes from the information mentioned below.

How to join the ITA Airways Loyalty Program?

Suppose you have to fly frequently, whether to domestic or international destinations, and you are a loyal customer of ITA Airways. In that case, it is wise to join their Loyalty Program and become a member to enjoy numerous benefits later. The information below covers the detailed step-by-step process of joining the ITA Airways Loyalty Program. 

• To join the ITA Airways Loyalty Program, open the link www.ita-airways.com
• Sign up with the correct credentials, like email, password, first name, last name, and other information required to log in. 
• Tap on the Volare Program option, which you will see in the menu bar.
• After that, the passenger should tap the "Register now" option.
• When you successfully register, you will earn points on every flight and service purchase of ITA Airways.
• You can redeem the accumulated points for exclusive discounts, free upgrades, and more. 

Benefits of ITA Airways Loyalty Program:

ITA Airways' Loyalty Program offers multiple benefits to all members, including exclusive benefits. Passengers who have registered for Ve also earn points and miles whether they prefer to book tickets with partAirlines. These fantastic benefits push travelers to join the Airline loyalty program membership, especially those who love to travel often.

• Members will enjoy access to the airline's exclusive clubs to relax before their flight departure. With the earning points, travelers can access exclusive clubs and request award flights, Smart, Plus, Premium, and Executive.
• As a Loyalty Program member, you can earn points with the ITA Airways partners by shopping with the Bicestor Collection and booking Fares with any partner Airlines, such as Lufthansa, Swiss, Austrian, Brussels, and more.
• One can appreciate another exclusive perk that allows members to convert their Volare points to Accor Reward points to book the accommodation at low prices.
• The most prominent benefit of joining the ITA Airways Loyalty Program is to redeem the earned miles and points for premium class airfares at low prices.

ITA Airways Refund Policy:

Passengers can submit the refund request online if they prefer to purchase the Airfare online directly from the Airline website, customer service, and at the Airport., Still, before that, you need to cancel the booking before flight departure to get a complete refund. To get a refund for the cancelled flight, keep the necessary travel information handy, including the Cancelled booking reference code and last name. To avoid unnecessary cancellation charges, passengers should familiarize themselves with the key pointers of the airline's Refund Policy. Simultaneously, the below-mentioned guide will make this daunting task more manageable for you as it provides complete coverage of the key points of the ITA Airways Refund Policy.

• To get a quick refund, initiate the request online by visiting the official website of ITA Airways.
• Passengers can request a complete refund when they prefer to cancel the booked flight on the same day of departure or a day before the flight departure.
• According to the ITA Airways refund policy, the refund amount is subject to specific fare type rules.
• The airline provides a refund or replacement for a cancelled flight ticket within seven business days for tickets purchased via card; however, the refund process takes 20 business days for cash payment fares.
• ITA Airways will not offer a refund for non-refundable fares except for additional taxes and fees. In contrast, refundable fare holders will receive a refund up to 48 hours before the flight departure time. 
• Travelers can claim a refund for last-minute cancelled and delayed flights for more than three to four hours.
• If passengers cancel the ITA Airways booking later than 48 hours before the flight, the Airline will not provide a refund. Still, the applicable taxes and service charges will be refundable. 

ITA Airways Seat upgrade process:

To experience ITA Airways' premium in-flight services, you must consider purchasing the seat upgrade option by paying the difference in fare or redeeming miles and points. Following the mentioned process, you can request a seat upgrade online through the airline's official website. 

• Go to the ITA Airways official website to begin the seat upgrade process.
• You should click the " Book & Manage" icon and go to the Manage section.
• Here, choose the " Get an upgrade" option and then select between an upgrade with an offer, a purchase upgrade, and other options.
• Kindly enter the booking itinerary details in the field to retrieve the booking.
• Check the seat availability in the premium class by scrolling the seat map.
• Select the suitable seat and pay the difference in fare to confirm the upgrade.
• Once the upgrade is confirmed, the airline will share updated booking confirmation details with the registered email address. 

ITA Airways Pet Policy:

Travel with your furry friend to enjoy a family vacation, whether to domestic/ international destination,s seems no longer challenging task with ITA Airways as the Airline allow passengers to fly with pets either as carry-on or on cargo but make sure to purchase the pet fare at least 24 hours before the scheduled flight departure time. But before booking your pet on ITA Airways, you must check the airline's pet policy to prevent last-minute inconvenience due to certain conditions.

• Passengers can fly with their pets when kept inside an appropriate carrier that is adequately ventilated and soft-sided.
• You must ensure your pet remains inside the channel throughout the flight for a smooth journey.
• Your pet should weigh a maximum of 10 kg on domestic flights, whereas for international flights, the pet weight should be 8 kg, including the carrier. You should ensure the carrier dimensions do not exceed the standard size, which includes 24 cm height, 40 cm length, and 30 cm width. 
• When the carrier is not up to the standard size issued by the ITA Airways, the Airline reserves the right to deny your pet boarding.
• According to the Airline Pet Policy, the carrier must be ventilated, water-resistant, and have enough space to move around easily. 

ITA Airways Name change and date of birth change: 

To discover whether ITA Airways allows name and date of birth changes, and how to update the required changes. You must consider taking notes on the same from the following data. 

• Generally, passengers cannot edit the complete name on an existing ITA Airways booking.
• ITA Airways allows travelers to change their first and last names up to three characters by paying an additional change fee. 
• Please change the date of birth on an ITA Airways flight ticket, depending on the specific fare rules. It is not permitted on all fare types.
• Passengers can proceed with name correction online by visiting the ITA Airways official website, selecting the Manage booking tab, filling out the booking details, selecting the Change tab, and following further instructions. 
• You must submit a name correction request on ITA Airways up to 24 hours before flight departure; otherwise, the airline officials reserve the right to deny boarding due to an incorrect name.
• The updated name should match those mentioned on official government ID documents, such as a passport and a driving license.

ITA Airways Group booking process: 

ITA Group booking option benefits those planning to travel in a group of 10 or more to attend business meetings, conferences, weddings, and Exhibitions. This feature allows several perks like exclusive discounts, customized bookings, making complete payment 14 days before the flight departure, and more. However, it is available for a minimum group of 10 people up to a maximum of 60 people. Simultaneously, to learn more details about the group booking process, you must check the following information.

• For group booking, click on the official ITA Airways website.
• Tap on the offers icon and select the MICE option.
• Then go to the Group travel icon and click on it.
• The customer should select the online form link.
• Fill in the adequate details in the field box and review them before clicking on confirm.
• ITA Airways group booking officials will share the quotations at a valid email address.
• To confirm the booking, share the details of each passenger and make complete payment at least 14 days before departure. 

ITA Airways Types of Discounts & Offers:

• Young People Discount: Airlines usually provide student discounts, but ITA Airways offers a Youth discount, valid for people aged between 12 and 25. However, the offer fare is subject to day, flight, and availability, as the seats are limited. 
• Senior Citizen: Generally, ITA Airways does not offer a specific Senior Citizen discount, but there are multiple ways to save money on flight fares. By joining the Volare membership, travelers can enjoy a welcome discount of up to 20% and later redeem points to get more discounts. 
• Special Fares: ITA Airways often offers special fares to popular routes such as Tokyo, Palermo, Brussels, and more. These special deals are available only on the airline's official website. 

How to use the ITA Airways coupon or discount code?

If you own any festival or special discount coupons of ITA Airways, you can redeem them to save money on Airfare online by following a few simple steps.

• To book flight tickets using a coupon or discount code, visit the official website of ITA Airways.
• Look for the flights by entering relevant details and clicking on search.
• Choose the flight and fill in the passenger's information.
• On the payment section, select " Add promotional code".
• Enter the code and tap the Apply icon to check if the discount applies. 

Tips to find Last Minute Deals on ITA Airways:

Travelers can save enough even on last-minute bookings if they prefer to apply a few tricks while booking flight tickets, which are mentioned below.

• Book Red Eye Flights: ITA Airways red eye flights are cheaper than daylight flights, so they can be a better choice for saving money on Airfares.
• Join the ITA Airways Loyalty Program: Frequent flyers must join the ITA Airways Loyalty Program to enjoy many benefits, including exclusive discounted fares, accumulating points, and more.
• Use points and Miles: Travelers who have enough miles and points should redeem these points to avail themselves of the discount and enjoy several other benefits. 
• Sign up for the newsletter: To get the best last-minute flight deals, passengers should sign up for the airline's newsletter so that they will receive notifications when the Airfares are lower. 

ITA Airways International Travel Rules:

ITA Airways follows basic international travel rules similar to other Airlines. Let's examine the given data for further information.

• For international travel, passengers must have a valid passport for at least three months.
• To enter the destination, the traveler must have a valid visa. 
• You should ensure that you pack the necessary valid ID proof documents, such as a passport and a Driving license, to complete immigration.
• For some foreign nationals, travelers should require an ETA ( Electronic Travel Authorization).

ITA Airways  Business Class:

To elevate the journey, passengers prefer to book the ITA Airways Business Class to experience the premium In-Flight services, warm hospitality, and delicious Italian cuisine. Passengers can enjoy several exclusive perks of Business class, like two checked bags of up to 32 kg, an 8 kg carry-on bag, a private check-in desk, reclining seats, maximum freedom of privacy, a basic amenity kit, and more. 

ITA Airways Cheapest Time & Date of Booking Flight:

The ideal time to get cheap flights with ITA Airways is to book the airfares at least a few months/ weeks before the desired travel date, or to prefer to travel during the off-season. Booking flights on Tuesday and Wednesday is more beneficial, as the airline drops the airfare on weekdays due to less demand. 

Does ITA Airways provide a flexible change/ cancellation policy?

Passengers can enjoy a flexible change/ cancellation policy on ITA Airways.

How many members are required for a group booking?

As per the airline's policy, any ITA Airways group booking must consist of a minimum of 10 guests and a maximum of 99 guests. 

What are the benefits of the ITA Airways Loyalty Program?

Multiple benefits include access to the Airport Club lounges, exclusive discounted deals for elite members, and accumulating points and miles for each flight and service spent.

Does ITA Airways offer Business Class?

The two business classes of ITA Airways are business class on long-haul flights and business class on short-haul flights.

How to get an upgrade on an ITA Airways existing booking?

Travelers can upgrade to Business and Premium Economy Class by directly purchasing by paying the fare difference or bidding to get an upgrade.