Make Your LOT Polish Flight Comfortable: Learn About Its Various Policies and Services

Counted among the 12 oldest airlines in the world, LOT Polish Airlines is Poland's flag bearer. It started its first passenger flight in 1929. Since 1931, the airline has adopted the "crane" as its emblem. Since its emergence, the airline has offered safe and comfortable flights to its passengers and earned their trust. Additionally, LOT Polish Airlines plays a crucial role in linking Eastern and Central Europe and Poland to global destinations by offering an extensive network that includes over 100 locations across four continents. The airline also made history for itself in 2020 as its flight flew the longest hours, 14 hours and 55 minutes, for the first time since it took to the skies. Additionally, the airline has become famous among its passengers, as more and more passengers are choosing LOT Polish as their airline every year, making them proud of themselves.    

LOT Polish Airlines' Types of Classes

LOT Polish Airlines offers different classes based on the route you are travelling on. Though the airline has three cabin classes, it doesn't provide all three in all its flights. Every airline's flight has different combinations. However, all three classes of the airline include:

• LOT Economy Class
• LOT Premium Class
• LOT Business Class

LOT Polish Airlines' Services & Facilities 

LOT Polish Airlines always thinks about its passengers first and thus offers a myriad of services and amenities of the highest standard to them. Some of the facilities provided by the airline can be seen as follows:

• The airline provides convenient travel times, whether you are departing or arriving at the airport. This means that you no longer need to fly too early in the morning or too late in the evening, so that you can rest properly at these times. 
• LOT Polish Airlines serves top-quality meals onboard. If you have special dietary or religious requirements, you can make any special request to the airline, which will provide you with a special meal that is filled with the requirements that you have made.  
• While flying with the mentioned airline, you will be provided various means of entertainment during your journey, including digital press, which gives you access to the latest newspapers and magazines worldwide. Moreover, on long-haul flights, you will be offered over 140 films and TV series, games, shows, and concert options.  

LOT Polish Airlines' Main hubs

If you choose your flights to depart or arrive at the best airports, your trip can bring you great joy and memories. Though the hubs to which LOT Polish Airlines flies are already made to cater for the needs of its passengers, it is required for you to become aware of its main hubs, which can be seen as follows:

• Warsaw Chopin Airport
• John Paul II International Airport krakow-balice
• Katowice Airport

LOT Polish Airlines' Top International Destinations with Code

LOT Polish Airlines flies to over 100 destinations across four continents so that you can travel to various destinations. However, there are some top international destinations of the airline where it makes its flights regularly, including:

• Istanbul Airport (IST), Istanbul
• Frankfurt Airport (FRA), Frankfurt
• Paris Charles de Gaulle Airport (CDG), Paris
• Dubai International Airport (DXB), Dubai
• Amsterdam Airport Schinphol (AMS), Amsterdam
• Dallas-Fort Worth International Airport (DFW), Dallas

LOT Polish Airlines' Code Share Partner

It has partnered with other airlines to help you reach destinations where LOT Polish Airlines doesn't fly. This agreement allows you to book flights with different airlines to reach your desired destination. Those other airlines are called code-share partner airlines. Such partner airlines of LOT Polish can be seen as:

•  Air Canada
• Air India
• Croatia Airlines 
• JetBlue
• Lufthansa
• Swiss
• TAP Air Portugal
• Turkish Airlines

LOT Polish Airlines' Booking process 

While planning to travel to your destination through LOT Polish Airlines, you must know how to reserve a ticket. You can book your desired ticket with the airline in an online mode, whose process can be seen as follows:

• Visit LOT Polish Airlines' official website at lot.com
• Select your travel type, from and to destinations, travel dates and the number of passengers travelling, and click on "Search."
• Choose your travel class, and tap "Go to passenger details."
• Enter the details of all the passengers travelling under the same reservation, including the title, names and date of birth, and provide the contact details to which the airline provides all notifications concerning the flight and the reservations. 
• Proceed further by clicking on "Go to seat selection."
• Click "Confirm and proceed" when the check and confirm details pop-up on your screen.
• Select the desired seat for all the passengers from your selected cabin.
• Once you've reviewed the amenities of your chosen seats, click "Select." 
• Tap on "Go for additional services."
• You can add any additional service (such as extra baggage, special equipment, or travel with animals) for your flight by clicking "Go to trip summary." 
• After reviewing your itinerary, click "Go to payment."
• Mark a tick on the consent for the fare conditions, after which you can select "Go to payment."
• Provide the airline with your payment card information and click "Confirm and pay."
• Make the final payment.
• Obtain your flight ticket in your registered email inbox.   

LOT Polish Airlines' Change or cancellation policy

LOT Polish Airlines understands that you may reserve your flight ticket due to an impulse, but don't want to fly anymore or may want to travel at different times. Thus, the airline provides you with the option of changing the schedule or cancelling your flight, but has some terms and conditions as well, which can be seen as follows: 

• Regardless of your fare ticket, LOT Polish Airlines allows you to cancel your ticket or change your flight schedule without any cancellation charges or change fees, provided that you cancel within 24 hours of your reservation. 
• If you change your ticket within 24 hours of your reservation, you must pay the amount covering the difference between the two fares. 
• This 24-hour cancellation and change policy doesn't apply to the tickets already exchanged once with the airline. 
• You are even allowed to change your flight's route, provided that the international flight can be changed with the international route, and the domestic flight can only be changed with the domestic route.
• The airline won't allow you to undo your cancelled reservation; you must make another booking if the cancellation is made, even if it was a mistake.  
• However, if you amend your flight reservation 24 hours after your purchase, it would depend on our airfare conditions, which can be seen on your ticket.
• The airline's price for your cancellation or change will depend on the ticket type and the fare you have selected.

LOT Polish Airlines' Change or Cancellation Process 

Though you have understood LOT Polish Airlines' policies for changing or cancelling your flight ticket, you must also understand the process so that the no-show policy won't apply to your flight ticket. Thus, the airline has made its process simple for you to make amendments to your already booked ticket, which can be seen as follows:

• Visit LOT Polish Airlines at lot.com
• Go to the "Manage My Booking" section.
• Fill in your booking reference number and surname, and click "Next."
• In your itinerary, look for the option to change your flight.
• Click on the flight you want to change.
• Make the changes in your original flight.
• Follow the further instructions.
• Make the payment, if required.
• Receive your new itinerary at your registered email address. 

Note:

• LOT Polish Airlines offers a variety of flight and fare combinations, making it sometimes challenging to amend your booking through "Manage My Booking." Thus, in such situations, you can fill out the "online form," available on its website.
• If you want to cancel your LOT Polish Airlines flight, you can use the "contact form" available on its website or seek assistance from its customer support centre.  

LOT Polish Airlines' loyalty program

LOT Polish Airlines' loyalty program, Miles & More, is one of Europe's biggest. Anyone can join the program and earn various points, which will help them enjoy multiple awards and benefits the airline offers. You can use the points while flying across various destinations, including Asia, North America, Europe, and the Middle East.  Apart from the different benefits that the airline provides to you, you can also redeem your points for booking airline tickets, additional airport services, hotel accommodations, attractive awards, and more. There are three different statuses of the loyalty program, including:

• Frequent Traveler
• Senator
• HON Circle Member

How do you join the Miles & More Program of LOT Polish Airlines?

There are various benefits of joining Miles & More, becoming a frequent traveller, or earning different statuses with LOT Polish Airlines. However, to take advantage of the program, it is required to join it beforehand, which can be done in the following easy steps:

• Visit LOT Polish Airlines' official website at lot.com
• Select "Miles & More," located in the screen's upper-right corner. 
• Select "Sign up for Miles & More program."
• Enter your email address and password in the provided column to register for the program, and click "Continue."
• Please provide your personal information, such as your name, date of birth, address, and phone number, and then click “Continue.” 
• For your Miles & More service card, you can select your preferred partner from the provided options and proceed. 
• Read the consent form, tick the box below the text, then click "Confirm and continue." 
• LOT Polish Airlines sent you an email at your registered email address.
• You must go to that link and click the activation link, after which the airline will confirm your registration. 

What are the benefits of joining LOT Polish Airlines' loyalty program?

By joining the loyalty program of LOT Polish Airlines, you can earn and redeem points while flying with the airline or its partner airline or using their other services, and gain different loyalty statuses. With each increasing loyalty status, the airline provides you with various benefits, which can be seen as follows:

Frequent Traveler

• By earning 325 Qualifying Points and 650 points in a particular calendar year, you can gain the Frequent Traveller status of LOT Polish Airlines. 
• After achieving the status, you can use the airline's selected business lounges at the airport.
• You can also check in at a business desk for a smooth boarding process.
• Moreover, the airline allows you to take an additional piece of your baggage from your regular allowance based on your airfare ticket. 

Senator

• You can earn Senator status by earning 1,000 Qualifying Points and 2,000 Points within one calendar year.
• The airline guarantees a seat in business class if you book your ticket at least 48 hours before departure. 
• You will be granted a 50% discount on the flights, which you will receive for your companion and electronic upgrade vouchers. 

HON Circle Member

• After earning 6,000 HON Circle points within a calendar year, you will be granted the HON Circle Status.
• The airline guarantees you a seat in its business class, provided that you have booked your ticket at least 24 hours before the flight's departure. 
• If your name is on the waiting list, the airline will give you high priority. 
• You will also receive a senator card for your spouse or partner.
• The airline will grant you access to the first-class lounges at selected airports. 

LOT Polish Airlines' Refund Policy

If you have cancelled your ticket, you will need to know about the airline's refund policy so that you can get the money you paid them. Nonetheless, it’s not necessary to receive your entire sum back. So, what are the airline's conditions and refund policies? Well, it can be seen as follows: 

• LOT Polish Airlines allows you to get a full refund, provided that you cancel your ticket within 24 hours of purchase, your ticket number starts with 080, and at least 24 hours are left until the departure of the first flight of your itinerary.  
• If you decide to cancel your flight within 24 hours of buying it, the airline will issue a refund based on the terms of your fare ticket. 
• If your airfare conditions allow it, you will be provided with a refund after the airline calculates your refund amount after deducting applicable charges from the ticket price. 
• The airline will issue a refund using the method you selected for payment when booking the ticket. 

LOT Polish Airlines' Seat Upgrade

Upper classes of LOT Polish Airlines offer many facilities and comfort for its passengers, which may attract you. The airline acknowledges that one may want to experience the excellent services offered in upper cabins at any time during their booking, thus provides various policies and ways through which they can upgrade their seats, including:

• You can bid to upgrade your LOT Polish seat if your ticket number begins with 080 and you reserve your seat at least 13 hours before your flight's departure. 
• The availability to make an offer is valid up to 13 hours before your flight departure time. 
• You can also instantly upgrade your seat by paying the exact amount demanded by the airline.
• Following an immediate upgrade, you will obtain the updated confirmed ticket within 24 hours of your purchase, which indicates your new travel class. 
• You are not allowed to make an offer for your upgrade or do an instant upgrade if you are travelling with an infant up to two years old, have a group booking with over nine people, are flying on the PLL LOT operated chartered flights, or have an unconfirmed booking. 
• The benefit of the upgrade is not available on all airline travel routes.
• Whether you receive the upgrade or not is based on the availability of the seats in the aircraft.
• Your baggage condition will remain the same as on your original ticket, even after the upgrade. 

LOT Polish Airlines' Pet Policy

LOT Polish Airlines allows you to travel with your pet and offers three options for your pet's travel: in the cabin along with you, in the baggage hold, or as cargo, depending on its size and weight, whose conditions can be seen as follows: 

• You can book for your animal up to 12 hours before your flight's departure.
• LOT Polish Airlines permits passengers to bring their pets for personal travel. 
• However, if you are travelling with your pet for commercial purposes (Sale or transfer of ownership), you must include additional costs, which can be put into cargo only.  
• Only dogs, cats, and ferrets are allowed onboard LOT Polish aircraft, where the combined weight of your pet and its container can't exceed 8kg. 
• The dimensions of your pet carrier should adhere to 55 x 40 x 20 cm (length, width, and height) for B787 and B737 planes, and 45 x 30 x 20 cm for DH4, E70, E75, and E95 planes, while travelling onboard. 
• The airline charges typically between 190 and 465 PLN for transferring your pet onboard, based on the destination you are travelling to. 
• You can bring only one animal in the container, except if your pet is six months old or less and belongs to the same litter. In that case, you can contain three animals while your pet travels in the baggage hold. 
• The length x width x height of your pet carrier, while travelling in baggage hold, should be 122 x 81 x 89 cm for B787 Dreamliner and B777, 102 x 69 x 76 cm for B737 and 7M8, and 102 x 69 x 76 cm for E70, E75, and E90. 
• The airline provides the cargo service for cats, dogs, ornamental fish, hatching eggs, one-day-old chickens, zoo animals, reptiles, insects, amphibians, and birds. 

LOT Polish Airlines' Name change and date of birth change

If you have made any errors while filling out your name or date of birth during the booking process of LOT Polish Airlines, and want to know about the airline's policies in this respect, you can delve into the following section:

• The airline allows you to change the typing error in your name, provided that only three letters will be changed, which doesn't change the meaning of your entire name, or you are allowed to change over three letters if the mistake has been made due to a lack of knowledge of diacritical sounds or marks. 
• You can also amend your name error if you swap your first name and surname, or mention the wrong title. 
• The airline allows you to change your surname when it is legally changed due to a civil or marital status change. 

LOT Polish Airlines' Group booking 

Travelling in a large group can make your travel fun and exciting. However, group travel requires precise planning. Thus, you are required to know about the group booking policies of LOT Polish Airlines, which can be seen as follows:

• LOT Polish Airlines will consider your travel under group booking if the minimum passengers is 10 in LOT Economy Class, 6 in LOT Premium Economy, or LOT Business Class.  
• You are allowed to reserve your seats without having a specified passenger list.
• Your seats will be freely allocated by the airline.
• You are not required to pay for the checked baggage separately.
• With the airline, you can change the passengers' data without providing any specific reason.
• You will receive the specific terms for pricing and cancellations when booking. 

LOT Polish Airlines' Types of Discounts & Offers 

Everyone would be happy if given a special discount compared to the others. Thus, LOT Polish Airlines provides a few discounts and offers to specific categories, which can be seen as follows:

• Student discount- The airline offers a student discount only for flights within Poland. 
• Military discount- Though the airline offers military discounts, the specific details can be found with the airline by calling its customer service centre. 
• Special fare discount—The airline occasionally offers various special fare discounts on different routes. Thus, you must check its website to learn about its special fare discounts. 

LOT Polish Airlines' Coupon 

A LOT of Polish Airlines coupons or discount codes can be used when making a reservation on its website. In order to use this code, you need to make a new reservation via its official website at lot.com. Afterwards, you have to put the code in the "I have a promotion code" section at the time of the booking. The final fare shown by the airline will be provided after the discount is deducted. Thus, you must pay the remaining amount, as shown after using the promo code, to complete your purchasing process.  

LOT Polish Airlines' Last Minute Deals

If you'd like to get the best price from LOT Polish Airlines, even when booking at the last minute, consider the following methods:

• Subscribe to its newsletters—You can subscribe to LOT Polish Airlines' newsletters, which will inform you about various deals and offers that it has made at the last minute to make your last-minute flight cheaper. 
• Use its Low-fare calendar—The airline has a low-fare calendar on which you can select the nearest date to which the airline offers the cheapest flight to get the best last-minute deal on your booking. 
• Become a Miles & More Member—You can join the Miles & More membership, and by earning different status levels, you can pay for your flight through the points, which will make your last-minute flight cheaper with the airline.  

LOT Polish Airlines' International Travel Rules

Taking care of various documents while travelling on international routes is essential. Thus, you can look at the following section to remember to keep a few documents while travelling with LOT Polish Airlines:

• Firstly, you have to keep your passport with you. 
• Next, you must check whether the destination you are travelling to requires a visa from you, and prepare it, if the requirement applies.
• Afterwards, you will require a health certificate due to the various prevalent diseases across the globe.    

LOT Polish Airlines ' Cheapest Time & Date of Booking Flight

Booking a ticket on a Tuesday or Wednesday may result in cheaper prices. This midweek timeframe is often when the airline sets its prices based on the demand for a specific destination, resulting in lower prices and better deals for travellers.  

FAQ's 

What is the maximum time until I can make an upgrade offer with LOT Polish?

LOT Polish Airlines permits you to place a bid starting 13 hours before your flight's scheduled departure. 

What are some of the tips I should take care of while preparing my pet for air travel?  

Take your pet for a walk before the journey, and don't feed or provide water for the few hours before the flight. 

Do I get a refund if I change my flight within 24 hours of booking a flight with a lower fare value?
No, you won't be offered a return with LOT Polish Airlines if your new flight fare is less than your original one.

Am I allowed to have a full refund if my flight is cancelled due to passenger health problems? 

No, the health issues are not a ground mentioned by LOT Polish Airlines to provide a full refund to its passengers. 

Can I use a loyalty card from any Star Alliance Member Airline in LOT Polish Airlines? 

Yes, you can use the loyalty card of any Star Alliance Member Airline while using the services of LOT Polish Airlines.