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Singapore Airlines is one of the world's foremost flag carriers. It is known to make the journey extraordinary with its extensive range of services, such as extra baggage allowance, exclusive privileges, latest travel deals, unlimited free Wi-Fi, and more. Singapore Airlines is ranked as a 5-star Airline with its hub at Changi Airport, where it operates numerous aircraft, including Airbus and Boeing, such as Airbus A350-900, Airbus A380, Boeing 737 MAX 8, Boeing 737 - 800, Boeing 747 - 400, Boeing 777 - 300ER, and Boeing 787 - 10. Since April 2000, Singapore Airlines has been a Star Alliance member, offering flight connectivity to five continents and popular routes between Australia, the United Kingdom, Singapore, New Zealand, and more. It also operates the two longest flights to Los Angeles and New York. If you want to make reservations with Singapore Airlines and know how to book online, check the complete blog as it has everything you need to know, including the Booking process, policies, and more.
Singapore Airlines Hubs:
Singapore Airlines operates the world’s second-longest nonstop flight to New York JFK and Newark from its hub using Airbus A350-900ULR. Therefore, Singapore Airlines Hub is at Changi Airport, Singapore's primary International Airport. More than 100 airlines operate both domestic and international flights from this Airport.
Singapore Airlines Top Destinations:
Singapore Airlines offers flights to nearly 120 destinations within 46 countries from its dominant Hub, Changi Airport. If you plan to fly on Singapore Airlines to any domestic or international destination, you must check the list of destinations to ensure that the desired destination is on their list. Here is the list of Singapore Airlines' Top destinations.
- Adelaide - Adelaide Airport.
- Brisbane - Brisbane Airport.
- Melbourne - Melbourne Airport.
- Sydney - Sydney Airport.
- Dhaka - Hazrat Shahjalal International Airport.
- Brussels - Brussels Airport.
- Bandar Seri Begawan - Brunei International Airport.
- Beijing - Beijing Capital International Airport.
- Shanghai - Shanghai Pudong International Airport.
- Shenzhen - Shenzhen Bao’an International Airport.
- Xiamen - Xiamen Gaoqui International Airport.
- Paris - Charles de Gaulle Airport.
- Frankfurt - Frankfurt Airport.
- New York - John. F Kennedy International Airport.
- Los Angeles - Los Angeles International Airport.
- Munich - Munich Airport.
- Milan - Milan Malpensa Airport.
- Osaka - Kansai International Airport.
- Tokyo - Haneda Airport.
- Kuala Lumpur - Kuala Lumpur International Airport.
- Newark - New Liberty International Airport.
- Hanoi - Noi Bai International Airport.
Singapore Airlines Booking Process
There are numerous ways for travelers to effortlessly book their new reservations with Singapore Airlines directly online via the website/ App, at the Airport, or by calling the airline's customer support phone number. Most passengers usually prefer to book online flights as it is a quick and convenient option. If you are planning a trip to any domestic or international destination, you can book the desired flight tickets by following a few basic steps discussed below.
- Passengers should open the Singapore Airlines official website to book a new itinerary.
- After that, click on the “ Book Trip” icon mentioned on the homepage.
- Then, select the search option and fill in the appropriate details, such as departure/ arrival destination, dates, Fare class, and total number of passengers.
- You will see the available flight options on screen and choose the desired flight.
- Enter the passenger’s details and select a suitable payment mode to confirm the booking.
- Once the payment is made, the airline will share the booking confirmation details with the registered email address.
Singapore Airlines Flight Cancellation Policy
For a hassle-free trip, it is wise to become familiar with the significant terms and conditions of the Singapore Airlines Flight Cancellation Policy before booking the flight tickets. This will help you understand when to cancel the itinerary without penalties and get a complete refund. The following information will provide some key points of the Airline Cancellation Policy.
- Travelers who purchased the flight tickets directly from Singapore Airlines can cancel the booking and get a refund.
- Free cancellation and a complete refund are available on Singapore Airlines' refundable fares.
- When customers have purchased a non-refundable fare, you can cancel the booking. Singapore Airlines is eligible to provide a refund only for the applicable taxes.
- To avoid the cancellation fee on Singapore Airlines flight tickets, customers should cancel the booked itinerary within 24 hours of purchase, as long as the booking is made at least seven days before departure.
- If passengers cancel the booking after the deadline stated on the purchase itinerary, they should be required to pay the additional cancellation fee.
Singapore Airlines Flight Cancellation Process
Singapore Airlines follows a flexible 24-hour cancellation policy. This policy allows passengers to cancel their bookings on the same day of purchase without any cancellation fee if the booking is made at least seven days before departure. Travelers can effortlessly cancel their flight tickets on Singapore Airlines by following a basic process.
- To cancel the booking online, go to the Singapore Airlines official website.
- After that, click the Manage Booking option and enter relevant details, including the booking reference number and last name.
- You must tap the Cancel icon and follow further instructions to confirm the cancellation.
- Before clicking confirm, approve the refund amount, and select the cancel tab.
- Singapore Airline share the booked flight cancellation notification on a valid email address.
Singapore Airlines Refund Policy
If your travel plan has been changed due to a medical emergency or other reasons, you can fill out the refund form once you have canceled the booked flight tickets. Significantly, you should know the airline's refund policy to learn under which circumstances Singapore Airlines offers a complete refund. Let's look at the information below to understand the significant points of the Singapore Airlines refund policy.
- Passengers can get a complete refund when they cancel the booking within 24 hours of purchase, and the departure is scheduled after seven days.
- Singapore Airlines credit refund to the original payment method only; however, in some instances, the cancellation fee will be applicable, which will be deducted from the refund amount.
- Travelers should cancel their flight tickets within the deadline to qualify for the refund.
- According to the policy, Singapore Airlines takes approximately seven business days to credit the refund to the payment method used at purchase.
Singapore Airlines Refund Process
To get a refund from Singapore Airlines, passengers must cancel the booked flight first and check the eligibility for a refund. Travelers can submit the refund form with all relevant information or request a refund via the Manage Booking option through the airline's official website.
- Go to the Manage Booking option on the Singapore Airlines official website first to cancel the booking.
- Enter the booking details and click on the cancel tab.
- Once the booking has been cancelled, you can submit the refund form.
- Click on the refund form link and type all the essential details in the field box, including the cancelled booking details and personal contact information.
- Before clicking on submit, review the details you have entered.
- Singapore Airlines takes approximately seven business days to credit the refund for the cancelled flight tickets to the original payment method.
Group Booking Process
Singapore Airlines' group booking option offers adequate cost savings and exclusive discounted fares for those wishing to travel in a group, whether to a domestic or international destination, for leisure or business. It is vital to meet the eligibility criteria to take significant advantage of the group booking option; to learn about the Singapore Airlines Group booking eligibility, time limit, cancellation, and other details, check the following data.
- For a valid group booking, the group must consist of 10 passengers in Economy, 7 in Premium Economy, and 5 in Business class, while five travelers are perfect for First/ Suite class.
- Travelers should submit the request at least 30 days before departure, and the complete payment after accepting the quotation must be made at least seven days before the scheduled flight departure time.
- Singapore Airlines Group's booking policy allows passengers to change dates, but it is subject to availability. While the cancellation is permitted without penalties, the deadline is up to the date of deposit.
- Group booking fares are non-refundable if the itinerary has been canceled within 42 days of departure.
How do you upgrade a seat on Singapore Airlines?
Suppose you wish to upgrade to Singapore Airlines Business or First/ Suite class to experience premium-class in-flight services during the flight. In that case, you can purchase the seat upgrade on Singapore Airlines using Krisflyer miles and points or pay the difference fare directly. You can also consider buying a MySQupgrade within 72 hours of flight departure. To upgrade the booking online, follow a few basic steps.
- You should visit the airline's official website to upgrade to a seat on Singapore Airlines.
- Click the " Plan travel" icon and tap the " Cabin upgrade" option.
- Then, choose the suitable option from the following options: Purchase mySQupgrade, redeem miles for an upgrade, or purchase the upgrade by paying the difference fare.
- The passenger should enter the booking information and select the upgrade option.
- Check the availability by scrolling the seat map.
- Now choose the payment mode, whether Cash + miles or cash.
- The airline will share the upgraded seat confirmation details on a valid email address.
How to get last-minute deals on Singapore Airlines?
To grab last-minute deals on Singapore Airlines, check the latest travel deals on the airline's official website. Otherwise, you can use several beneficial tricks that ensure low-fare deals for both domestic/ international destinations. Here you will discover some practical tips that ensure discounted fare deals.
- Check the Singapore Airlines website: To find discounted fares, you should always check the travel deals on Singapore Airlines' official website, as airlines often offer promotional deals applicable to several routes.
- Join the Singapore Airlines Miles Program: Members can enjoy several exclusive deals limited to Airline loyalty program membership holders; however, these deals are only available for a limited period for selected routes.
- Choose Flexible dates: To grab the best last-minute flight deal, customers should prefer to keep the travel dates flexible and select the travel dates on which fares are automatically lower.
- Use Price alert notification: Passengers can sign up for the Airline's newsletter to monitor the airline's fares and book the desired flight tickets when fares are lower.
Singapore Airlines Pet Policy
Passengers can fly with their pets on Singapore Airlines as checked baggage, but you must bring all necessary travel documents to ensure a smooth trip. Significantly, to prevent any last-minute hassle, you must check the Singapore Airlines Pet Policy to learn more details.
- Airline allows only the carriage of cats and dogs, and the carrying pet doesn't belong to any restricted breed.
- Singapore Airlines does not permit pregnant pets on flights as their Cargo has no temperature control.
- The maximum height of the pet carriage should depend on the Aircraft you will be travelling in, but it ranges between 70 cm and 111cm.
- A pet owner should ensure the container has enough space for the pet to turn and ventilation. A maximum of two pets are allowed in a single container.
- To fly on Singapore Airlines with your pet, its weight should not exceed 14 kg.
- Passengers should prefer to check in on Singapore Airlines with their pet at least 2 hours before the flight departure time. But if you are boarding a flight from the United States, visit the Airport 3 hours prior for security screening with your pet.
- After check-in, Singapore Airlines stored the pet in baggage storage and transported it to the Aircraft just before departure. The passenger should pay the additional fee to transport the pet as checked baggage, as the Airline counts it as additional checked luggage.
Singapore Airlines Change Policy
Singapore Airlines' Change Policy terms and conditions usually depend on the fare types. However, the Airline allows passengers to change the date of birth, name, date of journey, and destination in the booked itinerary, but travelers need to pay an additional change fee. To understand more details of the Airline change policy, take note of the following.
- Travelers can avoid a change fee if they wish to change their booked flight tickets within 24 hours of purchase; however, the departure must be scheduled after seven business days.
- Passengers can change/ rebook their flight tickets directly via Manage Booking, calling the customer support phone number only when they have purchased tickets directly through Singapore Airlines.
- Singapore Airlines' change policy allows passengers to change the name to three characters only, as well as the travel date and flight time on all fare types, after paying a cancellation fee.
- You won’t be able to change the flight tickets if you have purchased them through any third-party travel agent.
- Singapore Airlines refundable fare holders can change the itinerary without additional charges, but must pay the difference in fare.
- When a passenger requests a change after the grace period, the airline is liable to charge an additional change fee.
- Singapore Airlines' change fee may vary due to factors such as Fare type, time of change, and departure/ arrival destination.
Flight Change/ rebooking process
Subject to the Singapore Airlines fare types, passengers can update required changes in their existing booking, like a change in travel date, name, departure time, and destination. However, there are numerous easy ways for travelers to change their itinerary online or offline. Here is a detailed step-by-step online process for changing an airline flight.
- You should go to the Singapore Airlines official website to update the required changes in your booked flight tickets.
- Now tap on the Manage Booking icon, fill in the details, such as the Booking reference number and the last name mentioned on the itinerary, and select the search option.
- To retrieve the booking, the passenger must select their flight number.
- To change the itinerary, tap the change icon and follow further instructions.
- Travelers should move to the payment page to pay the difference fare and additional change fee to confirm the changes.
- The airline will share the booking confirmation with updated details at the email address.
Singapore Airlines Check-in Policy
After booking flight tickets, passengers need to check in to board the flight, and there are multiple ways through which travelers can check in for the booked flight, including online and at the Airport. Therefore, you should go through the Singapore Airlines check-in policy to check the eligibility for web check-in. Find out whether you are eligible for online check-in by taking notes from the following points.
- Singapore Airlines' mobile check-in service is available for all passengers except those under 18 and unaccompanied by an adult traveler.
- You can check in for the Singapore Airlines flight using the booking reference number and last name via the airline's mobile app.
- Mobile check-in for Singapore Airlines flights is available from 48 hours before departure until 1.5 hours before departure, while the Airport counter check-in closes 40 minutes before departure.
- According to the Airline Check-in policy, passengers can perform web check-in for a maximum of four travelers on the same booking.
- Passengers are recommended to visit the Airport at least 2 to 3 hours before departure, as the security check-in and airport counter check-in take time due to long queues, especially during the peak travel season.
Singapore Airlines Check-in Process
Generally, there are diverse methods for checking in for the booked flight, like web check-in, mobile check-in, Airport counter check-in, and self-service kiosk. Thus, to save time, passengers prefer online check-in, as it is quick and convenient. Here you will find the details of different methods to check in.
Online/ Mobile Check-in:
To proceed with mobile check-in, you must have booking details handy and follow the steps.
- Open the Singapore Airlines app on your mobile.
- Browse the homepage and tap on the Check-in option.
- The passenger should enter the Booking reference number and last name mentioned on the itinerary.
- Select the Check-in icon and choose the desired seat, subject to availability.
- To generate the boarding pass, click on the suitable option between print/ download boarding pass.
- You can board the flight by showing the digital boarding pass at the Airport.
Airport Counter Check-in:
If you are not eligible for mobile check-in, then you can do Airport Check-in by following a simple process.
- Visit the departure Airport at least 2 to 3 hours before departure.
- Go to the Singapore Airlines check-in counter.
- Share your booking details with the travel agent.
- Airline staff will provide the printout of your boarding pass.
- You can drop your check-in luggage and proceed to the boarding gate.
Does Singapore Airlines provide Kiosk Check-in?
Yes, Singapore Airlines provides Kiosk self-check-in at most departure Airports, which is available 24 hours before departure.
Can I get a complete refund after Singapore Airlines canceled the flight?
Singapore Airlines offers a complete refund when passengers cancel their bookings within 24 hours of departure and up to seven days before departure.
How early can I check in for a Singapore Airlines flight?
Travelers can complete web check-in up to 24 hours before departure, and the online check-in closes up to 1.5 hours before the scheduled flight departure.
What is the maximum number of tickets that Singapore Airlines can book online?
You can book a maximum of 9 tickets in Economy class, 6 in Premium Economy and Business Class, and 4 in Singapore Airlines First class.
Can I pre-select meals on Singapore Airlines?
Passengers can pre-select meals on Singapore Airlines if they have purchased a fare class, such as Suites, First, Business, or Premium Economy Class.