Can I contact American Airlines at Shanghai Airport (PVG)?

If you have prepared a perfect trip with American Airlines and you have to catch a flight at the Shanghai Airport, then it is mandatory that you stay aware of the things that are mandatory to know about the Shanghai Airport as it will make things a lot easier for you. There are many things that you should have knowledge about, such as check-in, baggage allowance, parking, ticket reservations, lost and found, etc. All these and many more queries will be resolved as soon as you contact Shanghai Airport customer support by dialing American Airlines Shanghai airport phone number. 

Why contact American Airlines at Shanghai Airport? 

If you are at Shanghai Airport and get to know that there are many things that you need but you do not have access to them. The reasons for contacting American Airlines Shanghai Airport Office could be innumerable, and some of them are mentioned below:

  • Lost and Found - the reason to contact the Airport could be the things the passengers have lost.
  • Parking - If the passengers do not get parking at the Airport, it becomes a matter of concern, and they can contact the Airport for the same.
  • Currency Exchange - Exchanging the money to the currency of the arrival city is mandatory to survive there.
  • Language Assistance - If the passengers cannot understand the country's language, they can access language assistance at the Airport.
  • Smoking Areas - If passengers want to smoke, they should get to the smoking areas.

How do I contact American Airlines Shanghai Airport (PVG)?

If the passengers are aware of all the contact numbers and details of the Airport, getting in touch with them will become easy for them. The American Airlines Shanghai airport phone number will resolve their queries quickly. All the contact details of the Airport are given below. Go through it and contact them:

  • American Airlines Shanghai Airport Customer Service - 800-492-8095, 800-433-7300
  • Lost and Found - 800-492-8095, 68340417
  • Luggage related queries - T1:(+86) 21 68345201, T2:(+86) 21 68340065
  • Complaint Email -
  • Airport Address - Shanghai Pudong International Airport, S1 Yingbin Expy, Pudong Xinqu, Shanghai Shi, China

Where is American Airlines located at Shanghai Airport?

When passengers enter Shanghai Airport, there will be several American Airlines counters, helpdesks, kiosks, and ground staff to help them with their queries and guide them through the further procedure.


Shanghai Pudong International Airport
Suite B7-502 Passenger Terminal T2
China 201207

What terminal is American Airlines in Shanghai Airport?

As soon as passengers reach Shanghai Airport, the first thing they might want to do is to get to American Airlines. However, they also should know that American Airlines is located in Terminal 2 at the Shanghai Airport.

Ticket counter

Terminal 2
Note: This location does not accept cash or checks.

What is the best time to call American Airlines Shanghai Airport Office?

Though American Airlines is available 24 hours for the passengers' queries and they call customer service at any time, but if passengers want their call to be received early and to avoid hold time, then they should call early in the morning between 3 am to 8 am.

How early should I get to Shanghai Airport?

The counter of Shanghai Airport opens at 7 am if passengers have any queries, they can visit at any time. However, if passengers have a flight to catch, they should get to the Airport 2 hours before the domestic flight and 3 hours before the international flight.

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