How do I contact someone at China Eastern Airlines?

With flight booking comes several questions in mind. To resolve that, China Eastern Airlines provides you with quick customer support to avoid having to face any issues while purchasing a flight ticket. You can talk to a live person at China Eastern regarding the flight booking, cancellation, or refunds. The airline's customer service will help you answer all the flight-booking-related issues. If you don't know how to contact someone at China Eastern Airlines, you can get this article's help and get in touch with the customer representative.

Steps to contact a live person at China Eastern Airlines : 1-805-576-8081

You can reach a live agent at China Eastern by following the simple steps provided in this article. However, try to call the live person during the operating hours for quick assistance:

  • Open the official website of China Eastern Airlines on your device.
  • You will see the Contact Us icon at the top right side of the China Eastern homepage.
  • Once you click on the option, you will get the contact numbers on your screen.
  • You can choose the number as per your region and related issue.
  • Dial the number 1(805)576-8081 to connect with a China Eastern automated voice.
  • Follow the IVR instructions you hear on call to get the option of talking to a live agent.
  • After waiting on hold for a while, you can talk with the customer representative of China Eastern Airlines.

With the help of the above steps, you can reach the customer representative of the airline. However, if you can't call China Eastern Airlines customer service with the above steps, you can use other methods for help. You can use any of the following methods to contact the real agent at the airline.

Other Alternative methods to contact China Eastern Airlines

Apart from calling, you can use alternate options to contact a live person at China Eastern. You have to follow the procedure below and get the required help. 

a. Email:

Email is the best option to contact the customer support of China Eastern if you want to attach some files with your issue. It helps you keep a formal conversation with the customer representative and get an accurate response. To email the customer representative of China Eastern, you needed to open the Contact page and copy the email address. After that, you can enter a suitable subject and write an email. Don't forget to mention-

  • Your complete flight details
  • Contact information
  • The issue with your current booking at China Eastern

Once you provide the above information in the email, attach the screenshots or documents that support your issue. Finally, hit the Send button to get a response from China Eastern live person.

b. On Social media platforms:

You can get in touch with China Eastern Airlines on their social media platforms. All you need to do is open the airline's official website and scroll down to the bottom. You will find the Connect to Us option in which you have

  • Facebook
  • Twitter 
  • Instagram

You can choose any option and start the conversation on the message regarding your issues with the airline.

c. Using Complaint form:

You will find the complaint form option on the homepage of China Eastern Airlines. You can fill the form by following the on-screen instructions and hit on the Submit button to get a response from the customer representative at China Eastern.

Hence, you can use any of the above options to connect with a live customer executive at China Eastern Airlines. You will get the required assistance on ticket booking, cancellation, and refunds. You can also contact someone at China Eastern Airlines to know about different policies at the airline. The customer representative will help you with all the issues at China Eastern.

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