How do I get a refund from Scoot? 

If your flight is disrupted or cancelled, you can opt to get a refund from Scoot anytime by visiting the official website and submitting the refund request form. You can also speak to the scoot representative if you face any trouble submitting the refund request online.

In addition, you can also opt for a Scoot airline refund if you are medically unwell to travel. To get the refund from Scoot, you can follow the procedure below.

Simple Steps to get a refund on Scoot flight

  • Go to the official website of Scoot Airlines. 

  • Once you land on the scoot homepage, you can go to the Manage my bookings

  • Then enter the booking details like booking reference number, last name, and others, click continue

  • Then you need to select the booing you want to cancel and click on the Cancel button

  • Provide the cancellation reason and complete the process as per the scoot cancellation policy 

  • After cancellation is complete, access the refund application form, fill in all the required details and submit the form.

  • The scoot team will review your form and process the refund soon. 

Scoot Airlines refund policy

  • As per the scoot refund policy of the airline, you can cancel the flight within 24 hours of booking when the delivery date is seven days away to get a full refund. After that, the airline does not offer any refund.

  • You don't need to pay any cancellation charges if you cancel your ticket within 24 hours of booking.

  • The scoot tickets are non-refundable and non-cancellation as per the refund policy. You can get the refund in the form of a scoot travel voucher in certain conditions, like when a passenger is medically unfit to travel due to the death of a passenger or close family member.

  • Per the policy, you can get a full refund when the airline cancels the ticket for an avoidable reason.

  • When you schedule air tickets with ChangeYourFlight, you are eligible to get a refund.

How long does Scoot take to refund?

Once you submit the refund request application online and the scoot management receives it, they verify the details. After the verification is done, your refund is processed in 30 days. It might vary depending on your bank and other factors.

Does Scoot have free cancellation? 

Yes, if your flight is to/from the U.S and your departure date is after seven days, you are eligible to cancel the flight for free and get a full refund. However, the airline doesn't permit any cancellation after the risk-free period.

How do I contact Scoot Singapore for a refund?

Scoot Airlines offers help and support to its customers worldwide. In case you are looking forward to getting a refund from Scoot Singapore and wish to contact the airline, there are several ways. You can call the airline directly and speak to the agent in real-time. Follow the quick information below if you don't know the procedure.

Follow the procedure below to contact Scoot over the phone call 

  • First and foremost, go to the customer support page of scoot airlines online.

  • There you get several contact information.

  • Then locate the phone call section and location as Singapore 

  • Choose your number and dial it on your mobile phone

  • You can choose the language English 

  • Then select the option that matches your inquiry

  • After a few instructions, you can choose the live agent option or talk to a scoot agent.

  • Wait on the call, and soon a scoot agent will join you.

Don't worry if call volumes are high and it takes more than expected to connect the scoot agent. You can also opt for other options to reach out to the scoot representative. Scoot provides live chat options to contact its representative. Besides, you can also send an email to Scoot customer service to share any feedback or concern. You can also follow the airline's social media networks to connect with the scoot agent 24/7.

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