How do I request a refund from United Airlines?

You can get your money back to your account by through Manage My Booking page or by calling United Airlines Reservations at 1-802-391-8220 (For flight refund)

United Airlines provides refunds for flight delays and cancellations. If you cancel your United ticket within 24 hours of reservation or you are stopped from boarding, then you can request a refund from United. Now, if you are wondering what are the approaches to obtain a refund, then there are mainly two ways:

  • Online procedure for claiming a refund: For this, customers need to visit the official page of the airline and follow the instructions.
  • Offline procedure to get a refund: Travelers can contact the customer care team of United airlines by using different alternatives and request to get a refund for their flight cancellations.

Easy steps to get a refund from United Airlines:

Customers must follow the instructions mentioned below to obtain a refund from United:

  • Visit the official website of United Airlines, or dial 1-802-391-8220 (For flight refund)
  • Now Log-in to access My Trip section on Manage my booking page
  • Enter the required details in order to retrieve your booking. 
  • Mention the reason for claiming a refund, and attach supporting documents.
  • Fill in the mandatory passenger information, review your entries and click on the submit button.
  • Submit the same and then you will receive a mail to your registered email address.
  • It will take 7-15 business days to process your request depending upon your mode of transaction.
  • If after 20 business days you don't get your money back, you can contact United Airlines for refund and follow the instructions provided by them.

United Airlines Refund policy:

United has framed several refund policies for the smooth functioning of the process. These policies need to be followed by the customers carefully. Some of the important features are discussed below:

  • If you made a refund request within 24 hours of flight booking, you would obtain a full refund; otherwise, there will be a deduction in the amount received.

  • Refund policies differ according to your country or region of residence.

  • If you have made a payment online, then it will consume 7 business days to process your request & refund your money, while for other modes of payment, it might take up to 20 business days.

  • Money will be refunded in the original mode of payment.


How do I contact United Airlines for a refund?

If your flight was canceled before departure without proper information, you can reach customer care services and get a refund from United Airlines. For this, customers need to dial the official phone number of the airline:

And select one of the digits from the given menu:

Press 1: To make a flight reservation

Press 2: For flight cancelation

Press 3: To request a refund

After you press any of the numbers from the above IVR menu, your call will be connected to the person holding the expertise to resolve your issue.

Is United fully refundable actually refundable?

Yes, United fully refundable tickets are actually refundable. That is, if you cancel your reservation and request a refund, then you will receive your money back in the original mode of transaction, not in the form of vouchers or miles.


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