How do I send a message to American Airlines?

If you wish to get the advantage of the customer services of American Airlines and consult your issues with them. So, if you are finding ways to send a message to American Airlines. Then, you are on the right article to know the methods. All that is left now for you is to follow this page till the end and get it all answered. 

Passengers can send a message about there service experience at +1-805-576-8081. If they have a question about an upcoming trip, please call Reservations at 800-433-7300 or chat with us on the American app. Passenger can also send us a letter or fax on following address.

Mail to:
American Airlines
Attention: Passenger Refunds
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034

Ways to communicate with the customer support of American Airlines

If one is talking about how to send a message to American Airlines then it is always the option of Live chat which clicks the mind. The Live chat option is the quickest and most immediate method and you should refer to the steps written below to get your hand on the option. 

Through Live chat 

  • Visit the official website of American Airlines and open the contact page of American Airlines. 

  • Once the contact page is opened, you will see the “Live chat” option.

  • Click on the option and start the conversation with the virtual assistant initially.

  • The virtual assistant will connect you with the customer representative at the desk based on your query. 

Via Calling

Calling American Airlines is one of the best and the most preferred method for getting the answers. So, in order to contact American Airlines through call, you should refer to the steps written below: 

  • For the initial phase, you will have to dial the official contact number of American Airlines. 

  • Then, the IVR will connect with you for the necessary number procedure. 

  • The IVR will ask you to choose the language you are comfortable speaking for the entire process.  

  • Click on the number associated with your preferred language.

  • Later, the IVR will ask you to choose your calling query or the reason to contact the customer help desk of American Airlines. 

  • Press the number associated with your query.

  • Then, let the IVR process your call request and then connect you with the live executive. 

  • When you get connected to the live executive, you can express your concerns and get them resolved.

By Customer forms or Email 

Customer forms are beneficial when you are looking to send some feedback, complaints, suggestions, and appreciation to American Airlines. 

  • You will find the customer forms option on the American Airlines “Contact” page. 

  • You also have the option to compose your mail in brief expression and submit it to the official mail address of American Airlines. 

  • Wait for the customer support of American Airlines to process your help request and revert to the same.

Connect on Social Media 

Social Media is in great demand nowadays and the major population in the world has various social media handles. So, American Airlines have its official account on the leading social media platform. You can easily drop your query to them in the message box and then wait for them to reply.

For when you connect through Twitter, you will have to tweet your concerns mentioning their official Twitter handle. 

Closure Words 

This page contains all the answers to your queries regarding the ways to contact American Airlines. They will help you in case of doubts, queries, and any concerns. However, a quick tip is to be polite, calm, and moderate when you talk to the live assistant. The customer care services of American Airlines are available 24 hours a day and seven days a week so can connect with them at any time of the day.

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